. >> alex knew that if he was going to truly hand over the reins he had to feel col for theable with colleen first. >> if i felt like i couldn't let go of a specific project, or the trust wasn't there, it's really debilitating. and it almost, to me, feels like a dog leashed to a tree. >> colleen agreed with alex's plan. she thought it was better for everyone to get to know each other. >> it's a little different to come in, you know, here's our new ceo, versus here's someone who's going to help us on this project that we're working on. and so i think it was a really good opportunity for the company to meet me, and me also to meet the company. >> alex realized pretty quickly that colleen was the right person for the job. she was asking good questions, and already thinking about solutions to some of planet dog's woes. >> she was a great listener. it seemed that she was willing to not guess or presume. she took plenty of time to learn about the direction it needs to go before she even decided to change any direction. >> and when colleen became the ceo, she thought it was critical to stop