but then the company decided to give him a refund on his reir after thebc tv station in detroit got involved. good for him. scoring a victory for aggravated people everywhere. >> we know theeeling. >>> coming up, investigators have figured out what sparked a fire that killed a mother and her two children. >> find out when we might see a warmup out there. >>> and later, remembering grana hoggette. >>> traling around the region, we have delays, a lot of them. leaving the capitol beltway, this is the pace, very heavy into newington. no accidents to report. just some heavy delays. unfortunately, they're with you into woodbridge. the capitol beltwa not much better. the headlights are leaving tyson through college park. but the pace starts to pick up through silver spring and headed in tord the new hampshire avenue area in college park. you will find lanes are moving at a much nicer rate of speed along 270. expect company a you leave montgomery village headed northbound. >>the government's getting tough on automakers. the transportation department outlined it's new five star safety rating system t

on the contrary but i would say the thing like thebc, it's a public institution which is in all sorts of ways held to account and where -- >> charlie: how is it held to account. >> well, there's a governing body. >> charlie: that you report to. >> which i report to. by the way all of the director generals get fired. this is not very solid. they changed the management over the history of the bbc. >> charlie: mostly over controversy or not. >> mostly over controversy, that's true. but there is regular scrutiny of whether the bbc is living up to its public purposes, about the quality of it. >> charlie: are you saying there's no scrutiny of big sky b in all the newspapers that murdock owns, there's no constitute knee or questioning of that because -- scrutiny or questioning of that because they question -- >> the accountability that the bbc is subject to is, as it were, we can be told to do things by our government body. we can be told to stop services, we can be told to change our direction of travel. so if a complaint is made for example from a member of the public about a particular ne