if something happens they can help /thefplgz. themselves. if you can help yourself you take a load off of us. yourself, your neighbors a few hours after, we know that [inaudible] activated a few times for y 2 k after 911 we had people. the [inaudible] has not know tried yet if you go there after a disaster you will be by yourself. a few hours after, that's when people form and that's when they help out. >> this is the home work. you don't have to write it down it's in the manual. simple things for your home. hazardous conditions in our house. there is a course evaluation in the back of the book. i'm rob [laughter]. >> okay. let's get into the program today is utility control and fire hazard material. we will teaching how to turn your utility's off and what hazardous materials to look for. >> the first thing is natural gas. what do you know about natural gas? flammable. it goes, boom. it's important to shut this off. we use it for cooking, eating and hot water. there were 40,000 people that called pg and e about their gas. that means they cal