unirtoar wenowlge the ertments ofhealirg uoritut resources the cilervice cosire iplace tose at theleareollowe heroceres are follow. ir report forsome tters, wtentioll did not nt tnoe me of theeoplpeal letters at we review hwaseliver in arttt weotnowhe mes hielerate ouraratweo not ow e mes of thelints. n prarfor cmittee ori nt tollhe dertments,rohr cil ice d bliclt alsoweinterview we riety ofeople a cnot list the mes,eteiew --tried teiew alifferent rties okes the hirirocefrounion sineero ile cityorkehoworfo e ci w tt, w le r r fiin wevedi e fifier the ditionalased testg, alintheht t peal tthcmiion at almost eveoint exatiorocess alint tg itio settic ree po in roce theseifferenc c confinoe plic ecmeation e,n all jo plic--litis, ere besingle li o a sileheetofer tlinin plaiglh de atditihe plication pealtoan sources anultite t

weacknowlge the rtments ofhealir oritut an resources in the cilervice cosire iplace tose at theleareollowe heroceresre followed our reportw forsome etters, wintentioll did not want tnoe mes of theeoplpeal letters at we review iseler in artt weidotnowhe mes hiwaselerat our paratweo not ow e mes of thelints. n prarfor cmittee epori nt tllhe dertments,rohr cil ice d bliclth. alsoweinterviewed wide riety ofeopl a cnot list the mes,teiew trie inteiew alifferent rties hskes in the hiriroceroni sineanero ile citorkehoworfo e ci i tt, w le rea r fi weveeindi e fifier the ditial sed testg, pplicantheight t peal toommiion at almost eveointurg examinatiorocess analint tg itio seti ree po in roce heseifferenc c confe plican ecmeation e,n all jo pplican--litis, ere begle li o a sileheetofer tlingn plai glh unde atditishe plication appealto sources ultite t civil seice commsion g two,otlway ormilintof their ri tdecisis of irector toe civi ice commsi recotitwhr should blish titeprocures t ere ttall letters sent plicyi their pealremailprer ere apprriate,houl ppllicantof their right toaea heecio t civiseice cosi as