his bad day, charged with criminal mischief, public intoxication, and possession of marijuana, theriple crn. >>> this video shows us that some people just don't know how to treat their elders. this is on a metro rail in miami, florida. are you seeing a security guard drag an 82-year-old woman off of the metro rail. listen to this. he pulled her down to the ground. she actually ended up bruising her shoulder. this 82-year-old woman is emma anderson, and the security guard was pulling her off of the metro rail because she was singing. >> arrested, tied up. >> she was singing a song about the lord, she says sometimes she just likes to break into song. watching this display happen enraged a lot of the other passengers on the metro rail. >> that is not appropriate! >> somebody must have complained otherwise the security guard wouldn't have approached her or did he? >> it is unclear if anyone complained. they have a strict no singing, no dancing, no music playing policy. miami-dade transit did release a statement. they said we regret that ms. anderson had to be escorted out and regardless of age,