ticketmaster says it has to see what the promoter or performer allows. >> ticketmaster is the company that made the representation to consumers, set the policy for the ability to get a refund and took consumers' money. >> reporter: ticketmaster says it doesn't comment on pending litigation. ticketmaster announced it would give refunds for postponed events put on by live nation. other events, however, remain in limbo. we made a flow chart showing your options. you can see it on our website, nbcbayarea.com/respond. >>> taking a live look at s.a.p. center. the nhl is announcing its plan to return to the ice but not for our sharks. nhl commissioner gary bettman says that after a short training camp the league will head straight into the playoffs. the top 12 teams will play in a tournament style playoff in two hub cities that have yet to be named. the sharks are in the midst of one of the worst seasons in team history. we're not in the top so we're not playing. >> always next year, hopefully. >> hopefully. >> that's why i said hopefully. >>> 5:57 for you that morning. coming up on "today i

ticketmaster says it has to see what the promoter or performer allows.crary disputes that. >> ticketmaster made the representation to consumers, set the policy for the ability to get a refund, and took consumers money. >> reporter: ticketmaster says it doesn't comment on pending litigation and recently announced it would give refunds for postponed events put on by live nation. other events, however, remain in limbo. we made a flow chart showing your options. you can see it on our website nbcbayarea.com/responds. >>> rewant to prepare to keep people safe and allow them to have their constitutional rights protected. >> right now at 6:00, an nbc exclusive. governor newsom responding to president trump. the latest twist in newsom's plan to send mail-in ballots to register voters across california. >>> plus, not ready to

today, ticketmaster updated its website. and we made a flowchart.lves, the information we saw to help ourselves understand it and you. who gets a credit and refund. ticket holders like abby in santa rosa have been waiting for clarity. we asked if it helped her with her dojourney concert. >> no. who knows if we will be able to make the postponement day. >> here is what today's ticketmaster does. it divides people in one of three categories, postponed events, rescheduled event ss an canceled events. e events that are officially canceled means you will get a refund. most events have not been officially canceled. many are just postponed. that means a performer or promoter hasn't decided what to do yet. and ticketmaster is keeping your money until a new date is announced or it's canceled. today's update doesn't announce how long that can go on. stay tuned. finally, let's talk about rescheduled events. here is where we see potential options. in clarity, if a show is rescheduled, you can keep your ticket and go to the show if you want, new date and time. i

ticketmaster says they have to wait to see what the performer allows. >> ticketmaster is the companyhat made the representations to consumers that the policy for a by toilet the get a refund, >> i think they just want don't do pay back consumers for these events. >> ticketmaster says it doesn't comment on pending litigation. they announced they would give refunds for events put on by live nation. other events remain in limbo. we made a flowchart showing you our options. you can see it on our website, nbcbayarea.com/responds. back to you guys. >> thank you, chris. >>> let's bring in our chief meteorologist jeff ranieri. jessica, what do we call him, the sun chaser? >>> i found it. look, you guys. it's sunnier than the last time i saw you. the setup is incredible. i should show you the shot. i'm on a hill right now, so one tripod leg is longer than the other, but we're holding steady. i want to bring you this live weather from outside today with our record setting heat. it was way too hot and too early. but big-time changes on the way. let's take you outside to one of the hottest. i'm

it couldn't have been any better. >> thanks, ticketmaster. great work. a san francisco woman had a stove issue. sears agreed to replace it. she was having issues getting a new stove delivered. she wrote saying she and her mother had a microwave and a hot plate. we got to work. ellen had her stove delivered in the middle of a pandemic. thank you, sears. rod in the north bay needed help accessing an edd unemployment debit card. we sorted through the issue with bank of america and he now has access to his cash. thank you, bank of america. united airlines was the topic of our next consumer issue. andy's trip to london was canceled. united airlines offered a voucher for a future flight, not money back. andy contacted us. we contacted united. then you heard back? >> immediately. within a day. clearly, we had gotten their attention. it was a very pleasant woman on the other end of the phone. >> there was no refund given at that time. this is a dynamic environment. on wednesday, what happened? >> wednesday, i got a phone call from united airlines stating that th

. >> reporter: ticketmaster and live nation updated their policy after backlash from consumers. refunds will be automatically processed. for postponed shows there's a 30 day refund policy. >>> graduating students across the bay area getting good use out of their caps and gowns today. all to get free doughnuts. there were quite a lot of cars outside of this krispy kreme. the donut chain offering a dozen free donuts to graduates dressed in cap and gown. it was a very popular deal. >> we are both graduating from college and have been in line for two hours. >>> there is still time, just show up with something that shows you are graduating this year. it's time for the daily shout out to the class of 2020. katelyn is graduating from christopher high school in matt gilroy and will be playing women's golf on a scholarship in minnesota. you can email your graduate photos to kpix.com. include their name and a little something about them. no professional photos please. >>> a san francisco boy who loves trucks and received a big surprise for his birthday. that is what we are talking about.

price was in the cellar the fund also invested $500000000.00 in live nation parent company of ticketmaster and a leader in big live concerts featuring the likes of madonna they are little bit scattershot they're mostly in entertainment as saudi led group is trying to buy newcastle united football club in the english premier league for about $370000000.00 and the saudis are reportedly seeking a stake in warner music which owns and operates some of the world's biggest record labels and music publishers look i think every company that needs money is lining up in cop and calling saudi arabia and that wasn't the case a few months ago indeed the saudi regime was for a time an international business pariah following the murder of journalist joe moll khashoggi inside the saudi consulate in istanbul a killing investigations by the un and the cia concluded. it was most likely orchestrated by the crown prince but things have changed in a market where if you want to survive you might have to go into business with some partners you don't want the plays a risky if the search for covert 19 vaccine treatm

seat geek and ticketmaster say they will already refunds as well.here is always conversation about this going on on social media. including right now. one twitter user says i hope they can get creative and find a way to get fans in the seat. never twitter user saying i don't want my money back, i want football. the 2020 nfl season tickets off september 10th. that is four months away. jillian: 10-year-old goes above and beyond for school assignment. watch this. ♪ seem so far away ♪ doctors are the heroes of the day ♪ doctors are the heroes of the day. >day ♪ my mom is the hero today. carley: a round of applause for 10-year-old hanna and her dad. asked to write a paragraph about her hero. she wrote a song healthcare workers including her mom who is a doctor it. is national nurse's week. so, this could be the anthem of the week. jillian: how sweet. you go, that is beautiful. rob: great song and message, too. carley, we do appreciate it. jillian: thank you for watching. rob: we have the same kind of colors going on here. "fox & friends" starts right now

the league says that ticketmaster and deceit geek will also offer refunds and stubhub will do so only by state law. that is a developing story and so is this. tom cruise is next mission takes him out of the planet. nasa says all systems go, next. if you're the spouse of a military veteran, here's money saving news from newday usa. your spouse's va streamline refi benefit lets you easily refinance when mortgage rates drop. and they just dropped to the lowest in newday's history. refinance now. there's no income verification, no appraisal, and no out of pocket costs. one call can save you $2,000 a year. refi now. >> i'm just happy. speaker that is army veteran releasing the milwaukee va medical center 48 days after he was admitted with covid-19 symptoms. he was the first to test positive that hospital. doctors did not expect him to make it through the after 18 dag sedated, another 30 days stuck in bed, he says looking forward to some home-cooked meals. who could blame him? today is national nurses day. thousands of nurses have been working on the frontline. matt fenton's boo spoke to a

one filed by a nursing union argues state and hospitals failed to provide proper protection and ticketmaster facing the coronavirus related class-action lawsuit, customers outraged over the company's initial refusal to issue refunds to postpone the events, the avalanche of legal action causing congress to push for protections to keep litigation to a minimum. the federal government spending trillions of dollars to help american workers amid covid-19 but some democrats say it is not enough. congressman tim ryan unveiling the emergency money for people act that would give americans 16 years and older $2,000 monthly until covid-19 is wiped out. a person must make less than 130,$000 annually to qualify. the bill would also give an extra $500 per child for up to three kids. a lot of money. covid-19 meat plants taking a toll, the growing list of grocery stores now putting a limit on how much meat you can buy. >> frontier airlines is offering social distance seating but it will cost you $39 so should travelers have to pay for that or is it the airline's responsibility to keep us safe. your comments

broadway shows were shut down in march and ticket holders who purchased their tickets on ticketmaster will be refunded within 30 days. the first established show on broadway to permanently close because of covid-19 and disney is the parent company of abc7. >>> and the woman that you saw in that video who plays elsa is going to be on "midday live" today. i talked to her about the huge impact that the shutdown on broadway is having for actors all across the country and what they're doing right now just to get by. it's, obviously, super disappointing to see that they're closing "frozen." but i'm glad to see the tour is still on. i saw the show twice on broadway and i loved it. >> oh. >> wawa. >> let's be happy, mike. happy. >> it's too bad because that's such seasonal work as it is, i would think. and then to have it taken away and not be able to have that paycheck. that's got to be really unnerving. let's talk about what is going on weatherwise. you want happy news? how about sunshine. let's look from our exploratorium camera. few clouds lingering around the sales force tower in the fin

price was in the cellar the fund also invested $500000000.00 in live nation parent company of ticketmaster and a leader in big live concerts featuring the likes of madonna they are little bit scattershot they're mostly in entertainment as saudi led group is trying to buy newcastle united football club in the english premier league for about $370000000.00 and the saudis are reportedly seeking a stake in warner music which bones and operates some of the world's biggest record labels and music publishers look i think every company that needs money is lining up in cop and calling saudi arabia and that wasn't the case a few months ago indeed the saudi regime was for a time an international business parise following the murder of journalist joe moll . inside the saudi consulate in istanbul a killing investigations by the un and the cia concluded. it was most likely orchestrated by the crown prince but things have changed we're in a market now where if you want to survive you might have to go go into business with some partners you don't want the plays a risky if the search for a covert 19 vaccin

there's been an adaptation, originally these port coals were open, they were never closed, your ticketmaster would stay here and your porter would stay here in this small little building right here, this is where you got your ticket punched to get on the trains. you will notice that the train tracks are higher now, they were actually about 3 foot lower back in the stay when the depot was originally built. a lot of that's changed because of the weight of the trains and what's required for the trains. if this was to turn back into a passenger station it could easily be converted with an elevated deck. if amtrak was ever to come through amarillo this is where it would be. as we come back in one of the cool features of our depot is we still have the original ticket counters. so when you look at our ticket counters here this would have been where you come to buy a ticket. we still have the sound system that was original to the railroad. it's still here. and some of the artifacts that were unique to amarillo we still have conductor's jacket -- conductor's caps, we still have the telegraphs. all of

with us, with rascal flatts, half of our tour was already on sale so i guess with live nation and ticketmasterney now and really, we don't know because we are kind of in the phase four state, what it looks like, everybody talks about on fox and what's going on, it looks like we might not be able to go back on tour until there is a vaccine and that's 12 to 18 months or whenever that happens. so we are really just trying to figure, we are just kind of walking through the dark trying to figure it out right now. you know, i think, you know, i think it would be a miracle if anybody toured this year, to be honest with you. >> we are working on stuff. look, i'm not going to blow a surprise but i can tell you that me and gary are working on something that's going to blow people's hair back. neil: oh! >> imagine what that would look like with rascal flatts. >> we got something going on, neil. we got a little thing going on, brother. neil: all right. all right. you're teasing me. >> we're getting ready to put something together for the local boys and girls club in my hometown in waterloo, maine. working

and the class action lawsuit against ticketmaster over canceled events.ayoffs on the way, united airlines meanwhile at least 30% of management and administrative jobs will be cut at united beginning in october. that's according to company memo. the move affecting more than 3400 people of the coronavirus pandemic as the pandemic deals a body blow to airline stray. traffic down 95%. shares of united higher this morning ahead of the opening bell, gain of 3 and a third percent. cosco and kroger imposing limits on how much meat customers can buy due to shortage in processing plants as workers tested positive for coronavirus. cosco allowing 3 items per member and raising concerns that customers will buy more meat often. kroger shares up half percent. gain at the start of trading, markets eyeing the reopening of the economy as states begin to loosen the coronavirus restrictions, investors are looking ahead to earnings this morning including regeneron and then disney after the trading market closes after the bell. the expected to see decline year over year as the