tim newman, who moved to the berkshires in 2002 and opened a small cafe, says people leave the region, in part, because of a lack of connectivity. >> it's bad for real estate values, it's terrible for economic development, it is unfair as far as education is concerned. >> reporter: susan crawford, director of harvard's berkman center for internet and society, says in 21st century america, being on the wrong side of the digital divide can be devastating for economic growth. >> the risk of not treating our rural areas well when it comes to high-speed internet access is that they become even more hollowed out than they already are, that their population just vanishes, that they are no longer sustainable places to live. who would buy a house today without high-speed internet access? why would you do that? and so you're leaving these places and their property values at tremendous risk of simply collapse. >> reporter: western massachusetts residents often resort to dial-up phone lines or satellite dishes for their online access, which offer download speeds starting around five megabytes per