but as the i-team's tisha thompson shows us some lawmakers respect convinced this is enough. >> over the last year, the i-team has sheep you how employees were accused of stealing alcohol from the department of liquor control. we found the agency tracking more than $34 million in alcohol sales using a paper-based system, sometimes using sticky notes to track missing inventory. and many restaurants have complained dlc's new computer system isn't working to get them the alcohol they ordered. today the department of liquor control unveiled a list of 200 action items. it says it is now undertaking to fix these problems, including electronically tracking its inventory, creating a new customer service call center and conducting focus groups to improve the business operation. but throughout the hearing, county council members expressed increasing frustration and skepticism the agency was actually doing enough fast enough to address the issues. >> this is people's livelihoods. this is the only place that they can get the goods that they need to make a living. and every day it takes to get th