attendance, one of the attendees was the director of the police complaints authority of trinidad and tobago. following the conference, she came out to san francisco with a delegation to understand how the office of complaints works. she was able to meet with representatives from the u.s. attorney's office. the office only investigates the most serious complaints of police misconduct including criminal misconduct and misconduct involving serious injury. you also have before you of the august comprehensive statistical report. in the report, you will find that 69 complaints with it -- were filed in august. through august 31, 2011, 552 complaints have been filed. as of that date, the occ closed 554 cases and we had 24 pending cases. this is a 10% reduction over the complaints were received in 2010. as of august 31, there was 39 mediations and as of that same time we conducted 33 mediations. on november 9 of this year, i will provide you with the third quarter statistical report. that concludes my report. president mazzucco: thank you and welcome back from new orleans. >> thank you. it is great