inmate toby gonzales, convicted of second degree murder and armed robbery, refuses to remove his hand port. >> do you want to us do 22 or 23? >> this morning when he got his first meal, he refused it, stuck his hand out the food port and he's had his hand out ever since. >> we have an extraction team being set up so that we could get him out, so we could search his cell to ensure that the safety of the staff that are working this unit is maintained. >> the corrections emergency response team, or c.e.r.t., prepares physically and mentally for the job ahead. >> you don't know if he has a weapon. you don't know if he's going to try to attack you and, oh, i mean, usually they attack you. >> what happens, they barricade their cell door with a mattress. so this thing fits through the food port. what we do is we ram whatever object's there to get out of the way, we can disperse the chemical into the cell. this is a pepper spray like a mace. we use it as a shield. any time we have to disperse chemicals, the shield will cover the food foot. he'll lift it up so much so we can get the chemical i