something she had not heard before. >> i will not let go until they do what's right. >> todd ulrich, channel 9 eye witness news. told us that its tech used the oil filter as instructed. repair experts say some after market filters can trigger problems so ask the technician changing your oil. >>> more than 80,000 bees in lakeland are getting an eviction notice. >> the honey bees have been causing a stir in the grasslands gated community. local bee keepers who were called out to remove them say the bees may have been there as long as two years. people who live in the area wanted the bees gone but wildlife control didn't want to kill them. >> we have to have bees. they pollinate all kinds of things. without bees we've got trouble. >> bee keepers vacuum the bees into a box and took apart the hive. the bees will be brought to an epiary. >> how do you get into that line of work, bee keeper? >> somebody has to do it. >> that's good stuff. that's good stuff. >> i'll be here all week literally. >> i know. so get ready for more. how about one last shot of winter coming in this morning ladies?

action 9's todd ulrich tracked down the landlord for answers and fine out why renters face a real legal fight. >>reporter: high rise condos at a luxury downtown address, but for at least five renters, their experience at the view was ugly and costly, and they blame the same landlord. >> it's completely absurd if he thinks he can keep our money and that we're just going to forget about t. >>reporter: sandra santiago says she lost nearly $2,000. vanessa dusking who i reached at her new home in pennsylvania burned for $2,000. >> i really just want justice to be done at this point. >>reporter: both blame this guy, lanlord b.j. komar who does business as view management, llc. before moving in, sandra took pictures and listed rug stains and scratched floors. kept the nearly $2,000 deposit, blaming her for that preexisting damage. >> it's completely false. we did no damages. we actually fixed stuff in the unit. >>reporter: vanessa claims he kept her $2,000 for damages she had documented before moving in. >> it infuriates me every time i think about t. >>reporter: vanessa sued komar in small cl

todd ulrich found some can be destructive and tracked down corporate managers. >> lisa platter heard the diagnosis, her kia's engine died from oil starvation. >> no oil. it just sprayed out and all of it came out. >> it haptd week s happened weeks after she paid $40 for an oil change at this valvoline instant oil location. service techs at a kia dealership said that shop made a big mistake replacing the oil filter. >> it was the wrong size and the wrong filter for my type of vehicle. >> the shop had used this filter on the right. it has different threads than the kia there's a technical service bulletin warning against using that filter in many kia vehicles. the smaller filter could trigger engine failure. >> if that comes loose it dumps all the oil out. >> lisa send her evidence to them. she called her after they declined to pay a $9,000 repair bill. >> i'm disgusted with them. >> she claims the wrong oil filter was installed and wrecked the engine. >> that isn't correct. >> later corporate own er er ashlyn, inc said the fran chaise chise did nothing wrong but there was confusing in

. >> todd ulrich said millions of cars could have this problem. >> his finger sticks to the dash board. zach ready said the dash in his 2008 nissan altima started to melt a year ago. it looks bad but that's not all. >> when it's going in the direction of the sunlight i can hardly see. >> the glare can be blinding. >> it can be bad in just a matter of seconds. >> he said after repeated replace it only if he paid half, about $1,000. >> you're noit going to admit so you can pay half. >> a class action lawsuit was filed against nissan. >> it feels like somebody board. >> steve said his dash board toyota camry. >> the dash began to dissolve. >> he calls a blind ing restriction a safety issue. toyota agreed to replace more than 4 million melting dash boards in older toyotas including steven's. he claims the automaker is not scheduling repairs. >> it's been a year and i've gotten no response not from toyota. >> repair expert jay enbower heard from many owners. he recommends a temporary basic safety fix. >> you know, a cheap way, just take a towel, maybe a bath towel which will then kill the g

todd ulrich tells you how a buy her pay here dealership sells your loan. >>reporter: melinda lost one of the few things she he owned, this 2003 ford pickup truck, have you ever missed a payment? >> no, i have not. >>reporter: 165 every two week? >> right. >>reporter: melinda had poor credit, so she went to a pie- here, pay-here dealer. she says after six months car nation sole her contract to a traditional lender, sterling credit. >> we want to help you better your credit and we're going to put you with this sterling credit corporation. >>reporter: she then made payments but says last month the new lender asked her about the truck's condition. >> i said i'm going to be honest with you, the truck has got problems. >>reporter: then melinda heard she no longer qualified and her loan was being sent back to car nation. that same day her truck disappeared. >> i was dumbfounded. i was -- i thought somebody had actually stolen the truck. >>reporter: melinda says car nation repossessed her truck without giving her a chance to make the payment due that week. at car

todd ulrich, channel 9 eyewitness news. >>> last month, 9 investigated show you when an employee at a state mental facility was attacked by a patient. one bill allows florida to set up mental health supporters of the bill say it will help get mental health patients into programs and instead of behind bars. >> we've seen all of these horrible articles, bad things happening in the prison system. nobody wins by sending them there. >> the other bill creates a so-called no long door policy that allows people who need treatment to get it no matter how they enter the system. >>> neighbors along canoe creek. on monday, a young woman was hit by a car while walking to work and they have seen 30 other people injured in wrecks since the start of 2015. missing street lights, left the most recent victim, particularly vulnerable to that fast-moving traffic. >> the road is pitch black early in the morning and at night. when you're trying to drive. you can't see anything and you see people riding their bikes and can walking all the time. and you don't see them until you're on top of them. >> an osceol

todd ulrich found out how it can happen after a buy here pay here dealership sells your loan. >> reporter: melinda nelson lost this 2003 ford pickup truck repossessed by carnation in cocoa. >> have you ever missed a payment? >> no. >> 165 every two weeks. >> right. she went to a buy here, pay here dealer. after six months carnation sold her contract to sterling credit. >> we want to help you better your credit and we will put you with this sterling credit corporation. >> reporter: she made payments to sterling but said last month the new lender asked her about the truck's condition. >> i said, i will be honest with you, the truck has problems. >> reporter: then molina heard she no longer qualified and her loan was being sent back to carnation. that same day her truck disappeared. >> i was dumfounded. i thought somebody had stolen the truck. >> reporter: medina said carnation repossessed the truck without giving her a chance to make the payment due that week. >> reporter: she said the car was repoed? a manager didn't respond. was the loan sold to sterling finance. >> yes, it was. >> report

. >> reporter: todd ulrich, eyewitness this morning. >> kathleen said she would contact the federal trade commission. since 2012, authorities arrested three u.s. citizens with skies close to costa rica sweepstakes >>> if you have a form, ask wftv.com, or send todd a message at facebook.com/actionnine. >>> a seminole county mother admitted to killing her term life. the e-class has 11 intelligent driver-assist systems. it recognizes pedestrians and alerts you. warns you about incoming cross-traffic. cameras and radar detect dangers you don't. so in this crash test, one thing's missing: a crash. the 2016 e-class. $3,000 spring bonus >>> covering seminole county, the oviedo mother who admitted to kill her teenager daughter will spend the rest of her life in prison. she pleaded guilty to killing her 17-year-old daughter in 2014. she previously requested the death penalty and rejected a plea deal of 30 years. he attorney says she is mentally ill and won't get the help she needs in prison. doesn't discussed and the summer beyond her control and that's her mental illness. >> she asked the judge t

todd ulrich found the new car later had a history of complaints and todd got answers for the man and 10 other consumers. >> reporter: less but is hyundai saga bay new in 2008 finance by consumer usa. according to him, santander his loan was paid off. they know to have my money and are not responding to your complaints. >> he claims santander owes him at least $1000 and he cannot even get the title to a car he now owns outright. >> they are not giving me an answer to how i should have paid the title. >> reporter: no answers? >> no. >> no help. >> reporter: santander consumer usa is a big lender for local new-car dealers when customers have credit issues. since last year, action 9 try to help 10 other consumers who complained santander did not credit their account for payments made. lead talk and showed us statements where he paid back more than $22,000 but still owed $20,000 on a $21,000 loan. >> my third year, i'm not close. >> reporter: santander consumer usa has more than eight -- 1800 complained at the bbb be. >> since the investigation began santander was accused in this lawsuit

what todd ulrich found about the millions of drivers who managers at the orange county landfill are considering testing the air quality inside people's homes after neighbors say the gas responsible for the houses. we have been telling you about the large amounts of hydrogen sulfide gas coming out of the we learned neighbors believe the gas is collecting inside homes and not leaving. a new draft of the landfills odor control plan calls for >> i have been looking forward for some complete solutions, not half-baked solutions. >> the plan also allows the landfill to continue taking so- called human waste solids conducted into the problem in the first place but it calls for any drop-off of the materials to happen before 3 pm. the landfill says that allows time to cover it up and stop the state. >>> 15-year-old twin brother is recovering after a driver ran over both as they rode bicycles across the street. it happened yesterday when troopers say a woman driving a pickup truck turned out of merritt island high school. she panicked and hit the gas running over them. they were airlifted to orlando and e