[applause] i'd like to now introduce tom drohand, supervising attorney for legal assistance to the elderly. [applause] >> good morning, everybody. i work at legal assistance to the elderly. one of the many community organizations that provide direct boots on the ground, full scope legal representation for tenants in san francisco. we've been providing free legal services for seniors for nearly 40 years. we help seniors who are victims of elder abuse. we help seniors with their social security benefits. we help seniors preserve their health care. we help seniors with debt relief. but san francisco's current severe housing crisis now over 60% of our calls, are seniors calling for help because they're in distress because they received eviction notices. each year we receive hundreds of calls from desperate seniors threatened wtih eviction. many are low-income, long-term tenants paying low below market rents and they're falsely accused of minor lease infractions or wholly made up alleged nuisances. for them, having an opportunity represent the scouter a difference between keeping their home or