. >> tom kwan, department of building inspection. as you can see, last quarter is up by 40%, as we expected. any questions? >> no questions from commissioners. item 10-d, update on code enforcement. >> good afternoon, commissioners. ed sweeney, deputy director inspection services. these are the numbers for code enforcement and d.b.i. monthly update of december 2018. building inspections performed, 5,006, complaints received, 350. complaints responded to within 24-72 hours, 346. complaint received without n.o.v., 72. abated complaints with notices of violations, 44. second notice of violations referred to code enforcement, 25. housing inspection services, housing inspections performed, 850. complaints received, 359. complaint response within 24 or 72 hours, 327. complaints with notice of violations issued, 129. abated complaints with n.o.v.s, 308. number of cases sent to director's hearings, 16. routine inspections, 159. code enforcement services. number of cases sent to director's hearing, 116. number of order abatements issues, 33.