>> i'm joining tomasso for lunch today.so we've got to do some shopping. [ speaking foreign language ] >> really beautiful. >> yes. the color is beautiful. >> so the shrimp and -- >> and baby sardines. >> after you. >> what do you want to try? blood sausage? >> start with that. >> just blood? no onion, no spice, nothing? a little salt? a little pepper? >> si. >> you squeeze it? >> no, no, you do like that. [ speaking foreign language ] >> an interesting roll up with salt. >> oh, that's good. usually i don't like trite plain, i like it in a sauce. but that's very tasty. looks like hell, tastes like heaven >> yes. >> if you like this you're sicilian. [ speaking foreign language ] but they didn't fit. customer's not happy, i'm not happy. sales go down, i'm not happy. merch comes back, i'm not happy. use ups. they make returns easy. unhappy customer becomes happy customer. then, repeat customer. easy returns, i'm happy. repeat customers, i'm happy. sales go up, i'm happy. i ordered another pair. i'm happy. (both) i'm happy. i'm