alan bates, tony downey and tim brendel answering about the compensation scheme.o it. he said just get on and pay the people. mr bates told mps that so far the way compensation was being dealt with was very dissapointing and couldn't see any end to it. mr bates also said that the money shouldn't be called "compensation" rather it should be "financial redress". he told mps this is money these people are actually owed and they've been owed it for years. he also said those making decisions on compensation do not meet victims face to face. at the end, he did joke that members of his organisation could stand as mp5 to sort it out once and for all. tony downey talked about how he had to sell his business and then went bankrupt. and talked about how the application for compensation was "difficult" especially trying to get information some of it from 20 years ago. that was a point also brought up by tim brentnall saying he hadn't got all the documents from 15 years ago. he said his claim is "almost ready to go in", but was sceptical about how quickly it will be responded

tony downey is finally heading back to his old home in the lake district. return. tony bought the hawkshead post office in 2001. he said it was buzzing and a dream come true. it's a childcare centre now. what's it like to be back? overwhelming, to be honest. a lot of emotions after 15 years of not coming back here. now i live in spain in a rented apartment with no career, no money, no pension, no nothing. tony had £35,000 of shortfalls at his branch. he and his wife used their savings and credit cards to balance the books. when another £7,000 of losses appeared, they could not pay any more. tony resigned and sold up, advised to go bankrupt two months later. he's still nervous about who he might meet here, but not diane. she bought the post office from him, and guess what — she had shortfalls, too. it was tony who encouraged her to claim for compensation. i've been on antidepressants ever since all this started. we had several audits, each time they were demanding money. the last one we had said you either pay £1,200 now or you're going to be prosecuted. you

tony downey is finally heading back to his old home in the lake district. e to return. tony fled abroad when the post office ruined him. we lost everything. we lost our business, we lost our home, i lost my health. wejust up and ran. we didn't even say goodbye. we were too embarassed. wejust ran. thank you. tony bought the hawkshead post office in 2001. he said it was buzzing and a dream come true. it's a childcare centre now. what's it like to be back? overwhelming, to be honest. a lot of emotions after 15 years of not coming back here. here it is, your old business. very bleak. angry that, you know, this should have been ours — our business. and now i live in spain in a rented apartment with no career, you know, no money, no pension, no nothing. tony had £35,000 of shortfalls at his branch. he and his wife used their savings and credit cards to balance the books when another £7,000 of losses appeared. they couldn't pay any more. tony resigned and sold up, advised to go bankrupt two months later. my health started to decline. i got headaches, stress, anxiet

tony downey�*s one of them — he ended up bankrupt after trying to keep his lake district post officethe shortfalls. this should have been ours, our business. yesterday, he told breakfast he's only received a fraction of what he's owed. for me, at the moment, it's giving me back what they took from me. obviously, there's the money. i put 36,000 — almost 36,000 — into my post office. but then i lost my business, i lost my home, i lost my health. so when you say compensation, i mean, that's something additional to what they took. that's how i see it. it was the itv drama that [it the fuse, putting the scandal back on the agenda. and post office ltd is stealing my livelihood, my shop, my... my...myjob, my home, my life savings, my good name. alan bates, the hero who took on the post office and won. he recently got his final offer of compensation, but it was only about a sixth of what he had requested, and is also answering questions today. yesterday, the government announced plans to try and speed up compensation — including offering higher interim payments for some of those waiting for

tony downey is finally heading back to his old home in the lake district.

tony downey is finally heading back to his old home in the lake district. ome true. it's a childcare centre now. what's it like to be back? 0verwhelming, a lot of emotions after 15 years of not coming back here. now i live in spain in a rented apartment with no career, no money, no pension, no nothing. tow; money, no pension, no nothing. tony had £35,000 — money, no pension, no nothing. tony had £35,000 of— money, no pension, no nothing. tony had £35,000 of shortfalls at his branch. he and his wife used their savings and credit cards to balance the books. when another 7,000 pounds of losses appeared, they could not pay any more. tony resigned and sold up pay any more. tony resigned and sold up and went bankrupt two months later. he is still nervous about who he might meet here but not diane. she bought the post office from him and guess what? she had shortfalls too. it was tony who encouraged her too. it was tony who encouraged her to claim for compensation. i’zre too. it was tony who encouraged her to claim for compensation.— to claim for compensation. i've

tony downey�*s one of them — he ended up bankrupt after trying to keep his lake district post officeavings to make up for the shortfalls. this should have been ours, our business. yesterday, he told breakfast he's only received a fraction of what he's owed. for me, at the moment, it's giving me back what they took from me. 0bviously, there's the money. i put 36,000 — almost 36,000 — into my post office. but then i lost my business, i lost my home, i lost my health. so when you say compensation, i mean, that's something additional to what they took. that's how i see it. it was the itv drama that lit the fuse, putting the scandal back on the agenda. and post office ltd is stealing my livelihood, my shop, my... my...myjob, my home, my life savings, my good name. alan bates, the hero who took on the post office and won. he recently got his final offer of compensation, but it was only about a sixth of what he had requested, and is also answering questions today. yesterday, the government announced plans to try and speed up compensation — including offering higher interim payments for some

then there is also tony downey, he is a representative of the historical shortfall — representative of will also hear from another— renamed. we will also hear from another postmaster who is a member of the _ another postmaster who is a member of the overturned conviction scheme. i of the overturned conviction scheme. i imagine _ of the overturned conviction scheme. i imagine that they will all tell a similar— i imagine that they will all tell a similar story of the delays that they— similar story of the delays that they have been experiencing in receiving — they have been experiencing in receiving the payouts that they feel they are _ receiving the payouts that they feel they are due. for— they are due. for the moment, they are due. forthe moment, ben, thank you. they due. — forthe moment, ben, thank you. the for the moment, ben, thank you. the person on the screen at the moment is carl creswell, who we have been talking about. he is the director of business resilience at the department for business and trade. let's listen to what they are saying in the house of commons, where they are

tony downey is finally heading back to his old home in the lake district. led abroad when the post office ruined him-— fled abroad when the post office ruined him. ~ , ~ ruined him. we lost everything. we lost our business, _ ruined him. we lost everything. we lost our business, we _ ruined him. we lost everything. we lost our business, we lost - ruined him. we lost everything. we lost our business, we lost our - ruined him. we lost everything. we l lost our business, we lost our home, i lost my health. it is up and run. we didn't even say goodbye. we went to france. thank you. tow; we didn't even say goodbye. we went to france. thank you.— to france. thank you. tony bought the hawkshead _ to france. thank you. tony bought the hawkshead post _ to france. thank you. tony bought the hawkshead post office - to france. thank you. tony bought the hawkshead post office in - to france. thank you. tony bought | the hawkshead post office in 2001. he said it was buzzing and a dream come true. it's a childcare centre now. what's it like to be back? overwhelming, to be

we are also joined by former sub—postmasters tim brentall and tony downey. speed, a change in the way the compensation scheme is administered. so we talk a lot about the post office scandal. there is almost another scandal, office scandal. there is almost anotherscandal, isn't office scandal. there is almost another scandal, isn't there? office scandal. there is almost anotherscandal, isn't there? how office scandal. there is almost another scandal, isn't there? how is that affecting the lives of people who come to you?— that affecting the lives of people who come to you? people are waiting inordinate length _ who come to you? people are waiting inordinate length of _ who come to you? people are waiting inordinate length of time _ who come to you? people are waiting inordinate length of time to - who come to you? people are waiting inordinate length of time to receive i inordinate length of time to receive their compensation that they have been owned for many years. we face delays, bureaucracy within bureaucracy, because nothing seems to happen. our clients