. >> reporter: tonya and jared discovered cryptocurrency through tonya's worker a few years ago and they thought the boom that attracted so many investors would give their young family a financial way up. >> it was going to be a way to retire and be secure. >> reporter: so they started buying bit cone and ethereum using coinbase. >> so how did it go at first >> up until recently it was great. >> reporter: earlier this year, they say their account was hacked their investment which had grown from $45,000 to some $168,000 was essentially wiped out, going down to $587 >> i see a ton of security alerts, password changes, everything then i signed onto the crypto and i said it's gone. >> reporter: to their astonishment they said they couldn't get anyone from coinbase on the phone, just email. it turns out they weren't the first investors to have that problem. more than 11,000 complaints since 2016 mostly related to customer service have been filed. and the better business bureau in an alert says coinbase has nod responded to a pattern of complaints from consumer who say state they are locked ou

like 19-year-old tonya, who is pregnant. >> you said you woke up and tried run out the house collapsedp of you? >> she says that her leg hurts and has abdominal pain. >> most needed iv solutions, bandages, pain management. they are in the same situation where they have run out. >> overall we are sitting here with three hospitals and there is no coordination. >> a tropical storm here is preventing flights in and out of the capital. the people here need help, but at the moment, not enough is coming. james clayton, bbc news. >> experts in israel warning that the health care system there will reach full capacity in weeks if the current rise in covid cases continues. the country is introducing new restrictions on entry. they were the first count in the world to offer vaccines to residents and they have already begun to register a third jab to people over the age of 60. jenny hill boards. >> in the oblivion of intensive care, the brutal reality of the virus continues. >> how old is this lady? >> she is 59. >> this is a hospital in tel aviv. they tell u they are already battling a fourth wave

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(tonya) smoking damaged my heart. now i have a battery-operated heart pump.this can only happen when you get old. my heart failure happened at 38. [announcer] you can quit. call 1-800-quit now for help getting free medication. >> garrett: tomorrow on the "cbs evening news," the confusion over masks in schools, what parents need to know as classes begin. and if you can't watch us live, please don't forget to set your d.v.r. so you can watch us later. and that is tonight's edition of the "cbs evening news." for norah o'donnell, i'm major garrett. we'll see you tomorrow. good night. captioning sponsored by cbs captioned by media access group at wgbh access.wgbh.or >>> parents more nervous than some students as schools reopen and note them. how worried should they be?>>> a terrifying case .>>> the pandemic is putting parents on the fence as thousands had back to class. today was the first day back at oakland unified.>>> we spoke with kids and parents about how it went.>> reporter: the site and sounds of the first day of school. you can see the kids behind me. we

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(tonya) smoking damaged my heart. now i have a battery-operated heart pump.nking this can only happen when you get old. my heart failure happened at 38. [announcer] you can quit. call 1-800-quit now for help getting free medication. >> garrett: tomorrow on the "cbs evening news," the confusion over masks in schools, what parents need to know as classes begin. and if you can't watch is live, don't forget to set your d.v.r. so you canch thattonis edion of the "cbs evening n"nodoel m rret wesee you rrgoig captioning sponsored by cbs captioned by media access group at wgbh access.wgbh.org ♪ >> announcer: this is the "cbs overnight news." >>> i'm major garrett in washington. thank you for staying with us. 17 months after the pandemic forced a lockdown of the u.s./canada border, cars are rolling through the border crossings again, but so far it's just a one-way street. ottawa is allowing american citizens and permanent residents to enter canada by land so long as they show proof of vaccination and a recent covid test. air travelers haveo provide similar information

(tonya) smoking damaged my heart. you can get without a prescription. now i have a battery-operated heart pump. my tip is, stop thinking this can only happen when you get old. my heart failure happened at 38. [announcer] you can quit. call 1-800-quit now for help getting free medication. >>> as >>> as we follow the extreme weather in the u.s., we're also tracking extreme weather in europe. fires in greece and turkey we reported there and now flash floods there. the urgent search in northern turkey. hundreds unaccounted for. flash floods caused by torrential rain. mudslides and buildings on the side of a river collapsing. dozens have died already. hundreds more forced to evacuate. >>> and back here at home, a terrifying scene early this morning in las vegas. part of a supermarket building collapsing. authorities say the store was not crowded at the time. four people rushed to the hospital with minor injuries. they say had it happened later in the day it could have been much worse. >>> when we come back here, news on the so-called murder hornets. they are

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3 decades. cruise have tackled more than 100 fires in one days and in italy, the coastal cities of tonya and the scars have also been engulfed in flames. get more on the wildfire situation in italy. now i'm rainy. has this update from prescott, firefighters have gotten this fire under control and they said plus got it in the region of a boot. so it took them a better part of 2 days to control this blaze in this pine stand that stand very close to the see we're in the heart of a very touristy regional resort. they had to vacuum hundreds of people here on sunday, but now monday night, they've got this under control. you can see the fire brigade putting up a final embers here. they've had a break off on the weather and a boot, so it's now under 30, they're going to see temperature like that in the coming days, firefighters say that was going to help them fight the remaining 20 or so fires in this region. but temperatures remain high and poorly in sicily to the south of here, and there's still more than 120 fires raging there. and there's no break in the weather predicted in the coming days.

turkey for the past 5 days. crews are still battling several wildfires in the popular twos and areas of tonya and morgan. so sorta has more from man of god. i'm tell you, i promise. had these several reports of the fire wrapped in in many provinces across the country. so far that has been, defy years, forest fires going on in 25 different provinces. at 132 locations, the goldman says that 125 of them either being completely extinguished or had been taken under the control, but at 7 active zones. the fight is still continuing and neighboring greece crews are also battling large wildfires that have destroyed homes and farms in the south . the fame of spread after breaking out near potter us on saturday sandwiches are expected to reach 44 degrees celsius is a heat wave continues across southern europe. italy too, has been struggling with wildfire, a crime to the truest resort of the scott to 800 people had been moved from their homes out of a large fire in a nearby nature. reserve of kind of sounds. president told parliament a state of aggression is being imposed on the country by taliban forces

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that's where they played recordings of her announcing she had joined liberation army under the name tonyain washed. not much is known about the buyer but we know the seller is a british businessman. >>> 5:46. let's get a check of our weather and traffic. >>> good morning to you. happy thursday. tracking drizzle especially along the coast and around the bay. if you are about to hit the roadways be prepared about slippery roadways. you might need to use your windshield wipers. you see the drizzle on our san francisco mark hopkins hotel camera looking at hill, a wet live camera, temperatures in mid to upper 50s to low 60s. 59 concord and livermore, 57 oakland, 56 san francisco and santa rosa. let's walk you through the day in san francisco, mostly cloudy skies to partly sunny, daytime highs around 64 with that ocean breeze, westerly winds about 20 miles per hour. strong on shore flow full effect for oakland with mostly cloudy skies in the morning. oakland 68 for a high with the sea breeze. south bay in san jose, a pleasant day. we are talking 74 with that sunshine in san jose. here is the sa

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. >> tonya thought the boom would give their young family a financial way up so the florida couple started did it go at first >> up to recently it was agreed. >> but earlier in the year, their account had shack. their invest that had grown to some $168,000 was essentially wiped out, going down to $587. >> i see a ton of security alerts, passwords changes, everything i signed onto the crypto and said, it's gone. >> reporter: to their astonishment they couldn't get anyone on the phone from coinbase more than 11,000 complaints since 2016, mostly related to customer service have been filed with the federal trade commission and consumer financial, and the better business bureau says coinbase has not responded to a pattern of complaints customers have difficulty reaching the company. >> this not only was our future, this was my kids' future. >> you wrote them saying you lost $177,000 and they didn't call you back? >> no. they still haven't >>> hacker redirect texts and respond as if they're the victim giving them access to the cryptoaccounts tanya's last commune ways was when they gave her back

the activist as a woman called tonya, she's a member of abolish i.c.e., the movement that wants to endmanded that ice order a stay of removal that would walk the deportation of a convicted felon. that was set to take place within 24 hours. the criminal record included robbery and simple assault and drug charges. a federal immigration judge ordered pena removed from the country back in july of last year, because why would you ever import criminals, especially in the middle of a crime spike which we are living through now? but she didn't care and wanted ice to overlook that ruling, so she emailed an ice attorney asking for "assistance on the case. just 20 minutes after she sent that email, the ice lawyer forwarded it to tim perry, ice's heap of staff and that it was "a time sensitive matter" because one abolish i.c.e. activists demand action, ice acts. so perry deems that request so important that he requested his staff to release a report on pena and then discuss on a call with the director. he forwarded a criminal report to johnson and said this, "i mentioned this on our call earlier,

tonya peterson, director of the zoo. i'm here from the zoo, and i believe i have a powerpoint, which is better than my messy office here. oh, goodness (laughing). [laughter] >> okay. i think we sent a powerpoint. i'm just checking if maybe -- >> clerk: maybe gary -- not gary. david has it. he should be sharing it for you. >> oh, thank you, david. because i wanted to show you two of my favorite animals. >> from the beginning, and...there we go. >> great. david, if i could just go right to that first slide -- >> okay. >> thank you. all right. i wanted to wish everybody happy world orangutan day. unlike world donor day, there is a day for these beautiful animals. we're celebrating the two we have here, judy and baroni, who was named by our community. instead of trying to promote doughnuts, we're trying to tell people not to eat foods that have palm oil, they are destroying the communities of these species, particularly the palm oil industry. we're trying to make our zoo visitors eat less in terms of palm oils and fats. so b

. >> reporter: discovered crypto kurpsy through tonya's co-worker years ago.way up. >> a way to retire and feel secure. >> reporter: so they started buying how did it go at first >> up until recently it was great. >> reporter: earlier this year, they say their account was hacked their investment which it grown from a total of $45,000 to some $168,000 was essentially wiped out. going down to $587. >> i go on my computer and see a ton of security alerts, password changes and i signed on to the crypto and said it's gone. >> reporter: to their astonishment, they say they couldn't get anyone from coin base on the phone, just email. turns out they weren't the first investors to have that problem more than 11,000 complaints since 2016, mostly related to customer service have been filed with the federal trade commission and the better business bureau in an alert says coin base has not responded to a participate of complaints from consumers who state they are locked out of their accounts, even after providing required information or updates and customers have difficult

(tonya) smoking damaged my heart. now i have a battery-operated heart pump.y tip is, stop thinking this can only happen when you get old. my heart failure happened at 38. [announcer] you can quit. call 1-800-quit now for help getting free medication. >>> still to come, florida's governor faces a major set back over vaccinations and the happy reunion for allyson felix. she's home with her >>> good morning. it's 7:26. it's the first day of school for kids in castro valley this morning. they are going back as coronavirus cases continue to climb including among children who can't be vaccinated yet. also heading back to the classroom, eastside union school district, piedmont, and san ramon. walnut creek will require all its employees, contractors and volunteers to be fully vaccinated. the order goes into effect next monday. the city's mayor said those who don't get the shot will need to provide weekly coronavirus tests. >>> as we look at the roadways its been a busy tuesday morning ride. we have a new crash on the east shore freeway, lanes are blocked and photogra

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