. >> reporter: traci macaro is fighting to keep her boutique, ooh lala, open. she says before the spill tourists flooded her cheap chic clothing store in orange beach. now, they're only trickling in. >> we've had a few good weeks you know, here and there, different spring breaks that have come in, but overall in this particular location we're still down about 50%. >> reporter: for many businesses along the alabama coast, the scarcity of tourists isn't their only problem. they say an even bigger one is getting the gulf coast claims facility to hand over money from b.p.'s $20 billion compensation fund. >> this is all of the analysis of our sales year over year. >> reporter: chuck smith submitted hundreds of documents to the fund. smith says sales and rentals at his upscale recreational vehicle park went into reverse after the spill. so, last fall he filed a half- million-dollar claim to recover about five months worth of lost revenues. after months of waiting, a check finally arrived-- for $4,000. >> there was no documentation with the check. there was no explana