going to kill himself. >> needing a sanctuary from her abusive live-in boyfriend, 22-year-old tracy whitehead had moved in with her friends, gloria and george shenk. they all knew that palczynski had a violent temper, but no one expected murder. four nights after moving in, tracy is watching television with the shenks in their family room. gloria shenk is on the phone talking to her son. >> and all of the sudden, here comes the sliding door. slammed it, because it was unlocked, and i looked back, and he was standing there all in black with two big guns wrapped around him, and he said, "gloria, put the phone down" and he said, "tracy, you are going with me." >> almost immediately palczynski shoots gloria and george shenk. gloria's son calls 911. >> 911. >> yes, ma'am. i was on the phone with my mother, and i heard some screaming and the phone went dead. i called back and my little brother said that somebody broke in and killed my mother and my stepfather. >> i didn't really see them get shot. i heard it, because when i had turned around and seen him, it just set me in kind of shock, where i ju