transunion is not used as a credit check. i am privileged to lead the customer services bureau, where sfpuc. s customer assistance program often referred to as cap, is operated. our billing teams six member high bill unit administers the program. this unit is also responsible for administering leak alerts, leak allowance adjustments, the flow factor program to include monthly hearings, meter testing, and incoming customer calls to the customer contact center and the billing unit. the billing unit's primary responsibility is getting timely and accurate bills to approximately 180,000 customer accounts each month. i'd like to thank and acknowledge the leadership team of the dedicated staff who administered the cap program. customer accounts operations manager john icu and billy manager, jeweler, as well as high bill supervisor pauline lauren. these leaders have effectively managed the program through multiple pandemic related transitions, and have worked to stabilize the program and sponsor billy establish governance around elig

>> you know, if you think rates have peaked, but you're afraid of home builders, transunion is a nicet will be reporting on the 14th, probably no return to growth, but probably will be by the end of the year. >> disney. channeling my inner buffett, chevron. >> i'm cautious, let's hear what they have to say. >>> thanks for much

a transunion report shows. the average young american has a credit card balance of nearly $3,000. a 26% jump from a decade ago. >> they're really dealing with the issue of the rent to income ratio. it's out of control. rent is too expensive for them, and so the thing that they've got to realize is they can't depend on credit cards, right? they're being marketed to they're seeing on social media this is the life that you should have. >> younger people with larger debt falling behind quicker on credit card payments, with some relying on their family members for help if they can't make ends meet. >> we want americans if they have debt. we want you to focus all of your extra income on that debt so you can clear it out as quickly as possible. and then when that debt is cleared, you'll also have freed up income so that you're going to actually be able to invest far more than what you were investing before. >> the report found 84% of credit active consumers between 22 and 24 years old held one or more credit cards in 2023, compared to 61% in 2013. >> credit cards simply are not the solut

a transunion report shows the average young american has a credit card balance of nearly $3,000. from a decade ago. >> they're really dealing with the issue of the rent to income ratio. it's out of control. rent is too expensive for them. and so the thing that they've got to realize is they can't depend on credit cards, right? they're being marketed to they're seeing on social media this is the life that you should have. >> younger people with larger debt falling behind quicker on credit card payments, with some relying on their family members for help if they can't make ends meet. we want americans if they have debt. >> we want you to focus all of your extra income on that debt so you can clear it out as quickly as possible. and then when that debt is cleared, you'll also have freed up income so that you're going to actually be able to invest far more than what you were investing before. >> the report found 84% of credit active consumers between 22 and 24 years old held one or more credit cards in 2023, compared to 61% in 2013. >> credit cards simply are not the solution. at the

credit reporting agency transunion found those in their early 20s are earning less compared to theirrparts ten years ago, and they have more debt. gen zers are also experiencing higher delinquency rates than millennials did at their age. the report points to higher borrowing rates driven by inflation, sluggish sales at starbucks has the former ceo, howard schultz, reaching out with advice. >> the coffee giant reported a revenue drop of 2% in the first quarter of this year, the first drop they've had since 2020. the company's stock price has fallen more than 20% in the past five months. schultz made his comments on linkedin, where he said the stores need a new focus on customer service and an overhaul with coffee forward innovation. >> bring back the spicy drinks, right. that's all i have to say. they're there for like a day and then you pull them. taking a live look at the new york stock exchange as trading gets underway this morning, you can see that we are up about 114 points. >> well, if you think that fast food is getting too expensive, you aren't alone. now, some companies are e

transunion has a service they market to landlords where between the cost is betwn $25 and $42 based on what basket of services the landlord wants. yes, turn that around and charge $100 per person even more. that's what's happening. that makes it very difficult to comparison shop. just the search costs are so high. it makes people think i have to apply for this first one and take it because i can't afford another $300 application fee. senator menendez: ank you. chair brown: senator from alabama. >> americans are facing real problems and real financial challenges under the biden administration. yet i am discouraged by the continual lack of responsibility taken by this white house for the consequencesf its own actions. what we see from this administration is another attempt to change its messaging. to blame shift rather than reversing course or admitting fault. according to some of my colleagues, on the other side of the aisle, it's not inflation or excessive government spending, or overregulation that is fueling the obstacles that hardworking families are facing just to make ends meet ev

transunion has a service they market to landlords where between the cost is between $25 and $42 based on what basket of services the landlord wants. yes, turn that around and charge $100 per person even more. that's what's happening. that makes it very difficult to comparison shop. just the search costs are so high. it makes people i have to apply for this first one and take it because i can't afford another $300 application fee. senator menendez: thank you. chair brown: senator from alabama. >> americans are facing real problems and real financial challenges under the biden administration. yet i am discouraged by the continual lack of responsibility taken by this white house for the consequences of its own actions. what we see from this administration is another attempt to change its messaging. to blame shift rather than reversing course or admitting fault. according to some of my colleagues, on the other side of the aisle, it's not inflation or excessive government spending, or overregulation that is fueling the obstacles that hardworking families are facing just to make ends meet e

data from the credit bureau transunion shows the average credit card balance for 22 to 24 year olds wasthe last quarter of 2023. that's about $600 more than millennials ten years ago, adjusted for inflation, financial advisors pinpoint inflation and graduating with student loans as the biggest reasons for the rising debt. the report also found younger people are also falling behind on their credit card payments, while credit card reward programs are having a big impact on low income americans, new studies show these rewards, such as cash back, can often help working class families pay for daily expenses. they also help offset inflation with discounts on gas and groceries. the new research also shows low income americans are the fastest growing users of those reward credit cards. i'm pam cook, that's a look at your dollars and cents. >> many members of gen z also are embracing artificial intelligence on social media, a new study shows. gen z consumers are more open to brands using ai influencers instead of a real person. some brands use an ai generated character to promote their products

a transunion report shows the average young american has a credit card balance of nearly $3,000, a 26%really dealing with the issue of the rent to income ratio. it's out of control. rent is too expensive for them. and so the thing that they've got to realize is they can't depend on credit cards. right they're being marketed to they're seeing on social media. this is the life that you should have. >> younger people with larger debt falling behind quicker on credit card payments, with some relying on their family members for help if they can't make ends meet. >> we want americans if they have debt. we want you to focus all of your extra income on that debt so you can clear it out as quickly as possible. and then when that debt is cleared, you'll also have freed up income so that you're going to actually be able to invest far more than what you were investing before. >> the report found 84% of credit active consumers between 22 and 24 years old held one or more credit cards in 2023, compared to 61% in 2013. >> credit cards simply are not the solution. at the end of the day, they want your