as to tropicana korea each affected structured report any injured aired at broken gas mains. now they have about foreign customers to go. -- the view from above only tells half the story cook. >> i have water but no gas. >> i don't have gas or water. >> a piece of asphalt fail, forcing water into a gas line. now bge has to go door-to-door to shut off the gas to about 900 homes and businesses before they can get the problem fixed. >> we still have to get into each building, turn the gas off, -- now have about 400 customers to go. we are talking about hundreds of homes that we have to access. >> once the problem is fixed, they will return and turn the customers' gas back on. the entire process can take several days at least three while diana and her neighbors go without heat and a long list of other convenience is. >> i got my hot played out so i will be able to cook a little something. -- got my hot plate out. we will make it. that is all we can do. >> a few hundred customers also went without water as it streaked and work to repair that water main that was a problem at the ve