as mentioned, i'm the current executive director, '17-'18 troy campbell, my predecessor. so these are actually his slides. he prepared it, as the nice guy he is, before he left. i'll quickly take you through it. '17-'18 removed 25,000 pounds of trash. very active in cleaning graffiti, removing a lot of unwanted items from the sidewalk. we do track '17-'18 public disturbances, our ambassadors did a really good job of taking care of the safety on the street. of course, hospitality is the underlying thing at the wharf. so 20,000 incidents our f-of ambassadors talking to people. street operations, beautification, the retail strategy. s.f. rec and park. you know, maintain tree lights, you know, we do -- they do a very good job. we do a very good job of making sure everything is beautiful and in order. marketing. we have a robust marketing budget, it's like 30% of our budget. treasure hunt was created, it's been very successful. for our media tours, sponsor the usual events, fort of doctor fourth of july, wharf fest, tell of tell high, the crab feed, national night out. and a l