pat truro, david, jim hannah. >> good afternoon, commissioners. my name is pat trura and i am a member of the triangle neighborhood association and board member as well as a resident on 16th street directly behind trigger. the neighborhood made numerous attempts to work with trigger. we supported their original business plan and continually this owner has failed to adhere to their conditions of use. one of their conditions, number 13, was entertainment would be contained within the building. this is not happening. the noise pours out from all sections of the building. the vibration from that building can be felt on the street behind on 16th street at times. and another condition was number 14, number 14, that the nuisance would be controlled. there has been a continual pattern of nuisance over time. lack of response to complaints, there were originally meetings that were set up with the neighborhood and the owner said we're going to have this special phone number and people can call. well, people have called repeatedly and people have basically gi