the second tsa program i'd like to discuss today is tsa's body scanner program, commonly referred to as advance imagine g a technology or aits. as you know, these scanners were deployed after the attempted christmas day attack on a flight. about 640 of these units are now in place at 160 airports. according to tsa, these machine provide superior benefits over walk-through metal detectors since they are capable of detecting nonmetallic threat objects. earlier this year, we issued a classified report on ait. while most details are classified, tsa allowed us to note some of the e d tails regarding the utilization rates of these hearings for today's hearing. we found that some of these units had been used less than 30% of the days since their installation. the good news is, in response to our report, tsa agreed to take steps to address these low utilization rates. the last program i would like to briefly discuss today is tsa's maritime biometric program called twic. in terms of progress, it is a tals has now enrolled 20e6r million maritime workers in the program. however, our 2011 report

tsa is work hard to -- >> let's go through the numbers though. quickly because my time i'm on overtime. i'll make it up to the ranking member. there are four times as many tsa employees as there was seven or eight years ago, correct? >> again, i don't believe -- >> 2002, 16,000 in your initial authorization. so you had less than that. by 2005 you were below 35,000, you are over 65,000. in the last, let's say five years when you more than doubled in numbers have the american people seen shorter lines? yes or no? >> i do believe that american people have seen shorter lines in the last four or five years. >> but with that i'd like to you check your figures. the fact is they haven't seen shorter lines. i fly to enough airports to tell that you in fact you're not giving shorter lines, you are taking longer for each one and using more people. with that i recognize the ranking member for his opening, his questions. >> thank you very much. tsa recently completed a test required by safe port act as i mentioned in my opening statements, i believe that to m

i saw the scores for tsa. i think that reflects a large screening work force that has somewhat stressful job. they are interacting with the public day-to-day. it is not clear to me what the department was doing on that. we have work underway. >> i am going to give you an opportunity to tell me that. would it surprise you to learn it was 13%? >> if that is accurate, it would not surprise me, no. >> and 10% for the last five years? higher than the average federal agency. >> anytime an agency experiences that kind of turnover, there is that kind of challenge. >> given the nature of the mission, should it not concern us we have low morale and high turnover and that could affect the performance? >> i am not sure what the causes are. >> putting aside causes. with that not suggest we're putting in danger the mission? but i am not that enthusiastic about the mission or i do that even care about the mission and i do not like my boss or the agency. what is the impact on the traveling public if they are not carrying out

there is no question that the tsa serves a vital role. the question is in a post-9/11 period, are we getting value for our money? do we in fact have a system which is thorough and complete that in fact takes care of all of us? or do we have a fairly expensive, labor-intensive system that in fact is not making us appreciably safer? in a time of budget limitations, tsa, although essential, must in fact deliver value to the american people. with more than 65,000 men and women working for tsa, it is not a small agency. this is more men and women working for an aviation-based safetyrganization than build all the ford automobiles in america combined. only one quarter of the funds used by tsa come from aviation fees. three-quarters come directly from the american people, meaning those of us who do not fly are paying a heavy price for those who do. but even the billion and a half plus dollars paid for out of landing fees and other collections, ticket fees, to run our airports in fact is a high price to pay, a burden, if you will, on our efficienc

but the tsa actually took five months. in all the meetings that we had with the tsa administration helping them try to design this program they complained. in fact, the new administrator of tsa complained in one of our meetings he said we have such a short notice here. we only have three months. admiral, you've actually had 15 months. you decided not to create this program. they also refused to accept a database that we handed to them with 10,000 volunteer pilots on a cd that could have got them started contacting pilots and putting them into the program right away. they refused to accept it. they also refused to accept a program outline that we developed in concert with the fbi. some agents in the fbi that had designed a cockpit protection program. they didn't want to have anything to do with that. we also started a professional standards program within the group of pilots that would eventually be armed and they ignored that. they were also hostile to the design of the program itself. and they designed it to discourage pa

>> who thinks the tsa does a great job? >> to be subjected to such disgusting abuses of poured concrete. >>> government can't protect our money or educate kids. >> yes, we can. >> the government just can't do it. >> get out of our way and leave us alone. >> this time a poll six says. >> yes, we can. >> we the people say. >> no, they can't! >> the politicians and their claim they he create jobs but no, they can't. >> president obama was a job creator from day one. >> we are are going to create millions of new jobs. >> my job is to create jobs. >> they keep saying that. but does government create jobs? >> absolutely. >> congressman keith ellison is cochair of the congressional progressive caucus. >> the public sector and the private sector must be working together in order for the market to work properly. >> wouldn't it be nice if the wise men and women in washington could make the market work properly and create jobs? >> nobody can doubt that we have schools crumbling and our own parks need attention. in minneapolis we saw a

>> who thinks the tsa does a great job? >> to be subjected to such disgusting abuses of poured concrete. >>> government can't protect our money or educate kids. >> yes, we can. >> the government just can't do it. >> get out of our way and leave us alone. >> this time a poll six says. >> yes, we can. >> we the people say. >> no, they can't! >> the politicians and their claim they he create jobs but no, they can't. >> president obama was a job creator from day one. >> we are are going to create millions of new jobs. >> my job is to create jobs. >> they keep saying that. but does government create jobs? >> absolutely. >> congressman keith ellison is cochair of the congressional progressive caucus. >> the public sector and the private sector must be working together in order for the market to work properly. >> wouldn't it be nice if the wise men and women in washington could make the market work properly and create jobs? >> nobody can doubt that we have schools crumbling and our own parks need attention. in minneapolis we saw a

>> who thinks the tsa does a great job? >> to be subjected to such disgusting abuses of poured concrete. >>> government can't protect our money or educate kids. >> yes, we can. >> the government just can't do it. >> get out of our way and leave us alone. >> this time a poll six says. >> yes, we can. >> we the people say. >> no, they can't! >> the politicians and their claim they he create jobs but no, they can't. >> president obama was a job creator from day one. >> we are are going to create millions of new jobs. >> my job is to create jobs. >> they keep saying that. but does government create jobs? >> absolutely. >> congressman keith ellison is cochair of the congressional progressive caucus. >> the public sector and the private sector must be working together in order for the market to work properly. >> wouldn't it be nice if the wise men and women in washington could make the market work properly and create jobs? >> nobody can doubt that we have schools crumbling and our own parks need attention. in minneapolis we saw a

>> who thinks the tsa does a great job? >> to be subjected to such disgusting abuses of poured concrete. >>> government can't protect our money or educate kids. >> yes, we can. >> the government just can't do it. >> get out of our way and leave us alone. >> this time a poll six says. >> yes, we can. >> we the people say. >> no, they can't! >> the politicians and their claim they he create jobs but no, they can't. >> president obama was a job creator from day one. >> we are are going to create millions of new jobs. >> my job is to create jobs. >> they keep saying that. but does government create jobs? >> absolutely. >> congressman keith ellison is cochair of the congressional progressive caucus. >> the public sector and the private sector must be working together in order for the market to work properly. >> wouldn't it be nice if the wise men and women in washington could make the market work properly and create jobs? >> nobody can doubt that we have schools crumbling and our own parks need attention. in minneapolis we saw a

>> who thinks the tsa does a great job? >> to be subjected to such disgusting abuses of poured concrete. >>> government can't protect our money or educate kids. >> yes, we can. >> the government just can't do it. >> get out of our way and leave us alone. >> this time a poll six says. >> yes, we can. >> we the people say. >> no, they can't! >> the politicians and their claim they he create jobs but no, they can't. >> president obama was a job creator from day one. >> we are are going to create millions of new jobs. >> my job is to create jobs. >> they keep saying that. but does government create jobs? >> absolutely. >> congressman keith ellison is cochair of the congressional progressive caucus. >> the public sector and the private sector must be working together in order for the market to work properly. >> wouldn't it be nice if the wise men and women in washington could make the market work properly and create jobs? >> nobody can doubt that we have schools crumbling and our own parks need attention. in minneapolis we saw a

the passenger and crew. >> he helped create the tsa.n committee. >> richard reid it wasn't the tsa that saved the day. if you look at the diaper bomber with the passenger and crew that saved the day. the times square bomber called on his krel phone ordered the ticket went through tsa got on the plane. >> on top of that tsa is such a lousy place to work 50 percent of the work force quit. >> they keep losing employees and hire new ones. they are advertising on top of pizza boxes. >> a career where x-ray vision and health insurance are standard. >> it spends ten times what the previous company spent. he was shocked how much money they can waste. >> you don't want to know. i sent two guys out they have a warehouse they have hundreds of puffers that didn't work. they cost 150,000 dollars each and were supposed to detect closes. >> they paid like $600 a piece for dod to tess stroi them. >> the tsa wastes money, infuriate passengers and create long lines. isn't there a better way? lines are shorter at san francisco airport they move quickly an

>> who thinks the tsa does a great job? >> to be subjected to such disgusting abuses of poured concrete. >>> government can't protect our money or educate kids. >> yes, we can. >> the government just can't do it. >> get out of our way and leave us alone. >> this time a poll six says. >> yes, we can. >> we the people say. >> no, they can't! >> the politicians and their claim they he create jobs but no, they can't. >> president obama was a job creator from day one. >> we are are going to create millions of new jobs. >> my job is to create jobs. >> they keep saying that. but does government create jobs? >> absolutely. >> congressman keith ellison is cochair of the congressional progressive caucus. >> the public sector and the private sector must be working together in order for the market to work properly. >> wouldn't it be nice if the wise men and women in washington could make the market work properly and create jobs? >> nobody can doubt that we have schools crumbling and our own parks need attention. in minneapolis we saw a

i saw the scores for dhs and tsa. i think some of that reflects they have a very large screening workforce that does somewhat stressful job, interacting with the public on a day-to-day basis, and sometimes that's stressful. it wasn't clear to me what the department was doing about it on an organizational wide basis. we have work under way right now. >> we'll give them an opportunity to respond. are you aware of the turnover rate? >> not specifically. >> would it spritz you to learn it was 13%? >> if that's accurate that would not surprise me. >> it's been 10% for at least the last five years and that is significantly higher than the average federal agency. >> any time any organization experiences that type of turnover obviously you're dealing with -- it imposes certain challenges. >> give at any the sensitive nature of the mission, the security mission, would it -- should it concern us in your opinion that we have low morale and high turnover and that actually could -- that in theory could affect the performance of th

tsa screeners have been accused of on-the-job crime before but usually theft.r this month an agent was accused of stealing eight ipads from luggage at dallas/ft. worth airport. earlier in february, a screener at jfk airport was charged with stealing5,000 in cash from a passenger's jacket on the conveyor. last june, a tsa employee was charged with theft of $30,000 of items from suitcases. >> if people are taking money to let drugs through, they might as well potentially let explosives through or people through or anything for that matter. this is betrayal, treason, this is -- this is against the whole fabric of what the agency is about and the people are about. >> reporter: the people arrested in the drug investigation have yet to be arraigned. the tsa issued a statement saying the actions of a few is deplorable and taints the larger force. brian rooney, cbs news, los angeles. >>> coming up after your local news on "cbs this morning," new developments in the secret service prostitution scandal. we'll hear from senator charles grassley. plus, a rare recording of

i like the tsa i think they do a good job. i was involved in setting them up. it's hard to balance security and commerce. but you can always make it better without impeding -- without one impeding the other. tsa's original response at the the lower levels was to first deny wrong doing, then issue apologies, so in light of these incidents, senator collins and i decided to introduce legislation called the rights act, and the rights act will help curb abuses in the tsa screening simply by requiring the tsa ombudsman office to establish a passenger advocate program to resolve public complaints and conduct training of tsa officers, would also require that every category x airport, is that x or 10? big airport, let's strike category x. x. it's a funny category. a through v. we don't know. every category x airport to at least have one tsa passenger advocate on duty at all times so somebody's faced with the choice, they are lined up, asked for an intrusive exam they think is uncalled for, i don't expect every tsa officer to be schooled in each thing. at tornado airport

kip hawley ran the tsa for 3 1/2 years. he's the man who gave us these little plastic bags for our liquids and gels. but now he says that ban should be reversed because it's one of the things eroding a key ingredient to an effective security system, broad public support. frequent flyer john brennan spoke for a lot of frustrated travelers when he stripped naked at a tsa checkpoint in portland, oregon. >> i sent in complaint forms and heard nothing. this was nigh next action. >> outrage has been fueled by parents' anger over pat-downs of children, like a 7-year-old girl with cerebral palsy in new york and a 4-year-old girl in kansas. in both cases, the tsa said their officers followed proper procedure. the agency's reputation took a further hit this week when officers in los angeles were charged in a drug running operation. passengers today at chicago's o'hare airport. >> we still might be a target, and i feel safer knowing that it's not going to happen here. >> i'm not so sure it's not just window dressing. >> kip hawley sai

who thinks the tsa does a great job? >> that is disgusting abuse of power. >> they can't protect our money or educate kids. >> yes, we can. >> get out of our way and leave us alone. >> the next time a politician says... >> yes, we can. >>... we the people should say... >> no, you can't. >> they claim they create jobs. but no, they can't. >> we are going to create millions of new jobs. >> my job is to create jobs. >> they keep saying that but does government create jobs? >> the co-chair of the congressional caucus. >> the public sector and the public sector must be working together in order for the market to work properly. >> would it be wise men in washington create jobs. >> nobody can doubt that we have schools that are crumbling and we need more attention. my own city of minneapolis we saw a bridge fall into the mississippi river. >> but government doesn't have any money of its own. it has to take money from the private sector to get to these projects. >> you have to take the money from somewhere. >> congressman elliso

he ran the tsa from 2005 to 2009 and has written a new book. he argued animosity toward the system is actually hurting security. >> the result of this compounding security measure over ten years has driven the public crazy. and created a huge separation between tsa and the public. >> he sest most frequent flyers' checkpoint horror stories could be eliminated if tsa officers were allowed to use common sense rather than being threatened with discipline for not following preerjss to the letter. >> the effect after three or four years to tell the officers who came to tsa to stop terrorist attacks, we welcome you here but you may not use your brain. >> according to hawley, technology exists that could eliminate the need for the measures people find most annoying, taking shoes off, limiting liquids in a separate bag, and number one on the list, the pat down. he said all could go away by memorial day without effecting safety. >> you do owe it to the public when you ask them to do something that is hard to pull it out as soon as you come up with a bett

let the tsa be. >> go ahead.hy wouldn't you want more creative management lack radiing at this problem and competition look being at the issue. >> and my defense is, when you see the videos of what the tsa government officials is doing. it is horrifying. >> going back to emac. there is no civility and bill, why do we need a police action. they are checking bags, not hunting down criminals with fire arms. >> steve, what is the answer. >> answer is we are the land of innovation and allow private competition and you will see better security and faster lines. thank you, gang. coming up. you heard sell and go away. former said not this year. names of stocks to buy next week right after >> don't forget conventional wisdom. buy tocks and emac said sell. >> i like mosaiac am we have a booming oversea. they sell fertilizers and those people will want to eat better and more. >> bill you like that. >> liz, when the farm bubble implodes they will get hurt bad. >> you have a stock i can't pronounce. >> you got it right. it is

i think it's a distraction both to the tsa and drives passengers further apart. >> what is the tsa notcause they've been, as you describe it, sort of on these easter egg hunts? i was with the secretary napolitano going through the tsa, and they found the bomb parts and drugs that they found. what is it that they are not prepared for? what are you most afraid of that somebody could get through with right now? >> the biggest problem, you mentioned coming back from israel. israel's strongest security point is the fact that their public and their security services are one. that they are together. and that way when somebody is outside that system, it sticks out more. we have the same technology. the process and the items are the same. it's the attitude that's different. and i think what happens is, that bombs, i mean, really, if you just want the short answer to the question, it is somebody entering in an offshore airport with explosives that is able to take it onto the cabin and take a plane down, that's the number one threat. it has been for years. and it will continue to be. >> all right

tsa administrator he reviewed a dozen active threats a day.top them, he insists is with more tsa officers rooming the airport, asking question, watching shady characters while streamlining checkpoints that only alienate passengers. >> we cannot protect every passenger on every train, plane, automobile, whatever. we have so jammed up the system with rules and the public and just fed-up. he says the tsa is sitting on important technology that screens liquids for explosives and could, as soon as tomorrow, allow passengers to carry everything from water, shampoo, through security and onboard. all that would be needed is a separate liquid line that may move slower than the rest. >> we have that technology. i would argue, let's roll it out. >> reporter: but what about the shoes? will they ever stay on through security? >> when i was head of the tsa, i kept telling me, find me a shoe scanner. >> reporter: for all the things he thinks should change, you'll still be barefoot in the scanner. >>> and next right here, that young woman swallowed up by the

. >>> we go inside the tsa. a former head of the agency "outfront" tonight and says you should be able to bring knives and a whole lot more on planes. let's go "outfront." >>> good evening, everyone. i'm erin burnett live from new york. winks and nods in the secret service. is the culture to blame for the scandal? it was a key question today. the secretary of homeland security, the department which oversees the secret service was in the hot seat on capitol hill. >> to your knowledge, is this the first time something like this has happened? >> there was nothing in the record to suggest that this would happen. >> and in fact, it said one agent that wasn't implicated in the matter but talked to the post off the record said, quote, of course this has happened before. this is not the first time. another agent said, and i quote, you take a bunch of guys out of the country and a lot of women showering them with attention, bad things are bound to happen. now agents who did not want to be identified told "the washington

what steps taken as tsa taken to address these findings? >> well, the first thing that we did was we created an executive level oversight board coordination with dhs to map out our short-term, medium term around long-term strategy to address these recommendations. immediately after receiving the report in the recommendations we retrained the individuals who collect the information at the enrollment sites on their ability to identify fraudulent documentation. we also made system documentation that allows us to collect more information on the documents that are collected. pass that to our adjudicators so they can be reviewed more thoroughly. the midterm and longer term plan we're making arrangements from the u.s. system so we can send our fingerprints toe that repository and check our prints that we have against those in that repository to see if anybody's applying under multiple names or identities. the other long-term project is a capability with the fbi. what that means is currently we're required to submit a new set of fingerprints each t

and the rights act will help curb abuses in the tsa screening simply by requiring the tsa to establish a passenger advocate program to resolve public complaints and conduct training of tsa officers to resolve frequently occurring passenger complaints, wos also require that every category ex-airport, is that category x or 10? big airport. let's strike category x. x. it's a funny category. wlaxg a through v? we don't know. anyway, every category x

the tsa screeners were in on it. >> one of the rooms there is a lady here, she is dead and the other room, in my father p's room, they are dead, also. >>> shock and sadness after five people are dead after carbon monoxide poisoning. here the calls for help. >>> stick around for news4 at 6:00. officials look into possible threats linked to the >>> big build up now the day fans have been waiting for the draft with robert griffin iii. >> dan hellie, the big night is upon us, dan. >> it is here we have been waiting forever, wendy and jim. rg3 should be in the building to more oh. redskins will draft him with the number two overall pick tonight. he is up in new york for the nfl draft. he has all the tools, on and off the field. as we have been saying the last month or so, maybe even more impressive off the field than he is on it. if you don't believe me, you can ask one of his teachers when he was called robbie griffin. zachary kriesh has the story. >> reporter: before the heisman trophy or multi-million dollar endorsement deals, he was robert. >> little robert, quiet and shy at times, yo

. >>> tsa screeners paid to keep illegal items oh it of u.s.ht smuggling drugs through security lines. undercover agents brought down the brazen operation with a sting at the lax airport. a suspected drug courier's mistake uncovered information that tsa screeners were taking bribes to let meth amphetamine and marijuana through security. now four former and current tsa employees are indicted on trafficking and bribery charges. >> the courier and the screener would communicate by cell phone or text message so the courier would know which lane to go through. >> through. >> the indictment says shipments were set up through meetings for bribes up to $2400. that's a lot of money for tsa screeners who earn between $24 and $34,000 a year. >> it is compromising security and could potentially endanger the flying public. >> the tsa administrator for nearly four years, he says the agency needs an overhaul. >> if people are taking money to let drugs through, they might as well potentially let explosives through or people through or anything for that matter.

and if i might, just to go through, first, as you know, tsa i think does a very good job. it's a very difficult job. you fellow, every morning i start my morning with a threat brief of what's facing us in the evolving world of terrorism and aviation security still remains the number one threat. but we've taken steps to try to make it less onerous. we've taken those over 75, children under 12 out of the routine lines. the breast pump incident you mentioned was not in accord with how we do that, and the employee received appropriate retain training. so we keep trying to do that, but the idea of having cross-trained advocates among our tsa personnel in the category x airports is something we will support and tsa is already moving toward that goal. >> that's great news. thank you. and i'll avoid senator collins and i having to pass legislation which is good. since legislation moves so quickly these days through the senate. okay, second is a parochial issue but of great importance to western new york. it's the niagara air force base. air base. i want to ask you about the possib

do we need to look at tsa in the creening procedures. >> i think tsa is looking at their procedures and make adjustments if necessary. this is something that tsa has done successfully over the years and our ability of preventing terrorist from getting on board of the aircraft is significant low enhanced compared to a decade ago. john pistol is looking at procedures and if we have to make adjustments to make sure why are not preventing people from geth on planes in a speedy fashion and optmyselfing the ability to stop terrorist, this is what he is doing. >> obama administration refused to allow pictures and video from the bin laden raid to be made public. he won a case in federal court to keep those kinds of pictures and videos under seal, why? >> there is no doubt what so ever that bin laden is dead. it is it a successful raid on the compound. what we don't want to do is it put out anything that will unnecessarily incite emotions on the issue. thyself photos was confirmation for the government that it was bin laden. >> chris: i would like to follow up on that and i would like to show yo

. >>> should the tsa stop padding down passenger? explosive comments on that. >>> meantime, one of the most iconic artworks is up for auction. the screen by ed vard munch will be auctioned off next week. the pastel version is expected to bring in $80 million. four versions were created of the piece and are under severe security after several theft attempts. i went to a small high school. the teacher that comes to mind for me is my high school math teacher, dr. gilmore. i mean he could teach. he was there for us, even if we needed him in college. you could call him, you had his phone number. he was just focused on making sure we were gonna be successful. he would never give up on any of us. is to take you from where you are... to where you need to be. and we're not just talking about points on a map. with a more intuitive delta website and mobile app... and the most wifi equipped planes. we let you be everywhere at once. innovations like these are extending our reach so you can extend yours. and now, even at 30,000 feet you can still

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