this is for tsb to look at what went wrong.punishment for individuals, that they think are involved. one of the strong things in this report is saying that the board lacked commonsense. which is remarkable. i can remember speaking to the chief executive of tsb when he was still in place, after this, and it was clear that he didn't have control over this platform move. now, he says now, having seen this report, ifi says now, having seen this report, if i was told all of this, there we re if i was told all of this, there were certain things the tsb board we re were certain things the tsb board were not told by this spanish owning company. i wouldn't have gone ahead with the move. so there is a lot more to be discussed there. then the banking sector will look at this and say, right, what are we learning? because actually, outages across all banks are becoming more frequent. 0ne banks are becoming more frequent. one issue which has been raised by the consumer group which. 0ver over the last five years, customers have been pushed do

the tsb it meltdown which left nearly two million people without online services — the bank faces severecism in a new report. and we speak to the prize—winning sir david attenborough, about the threat still posed to the environment by plastic products. we still have to dispose of the wretched material. somebody, surely we could invented, somebody somewhere has got to have a way of dealing with it. and coming up in the sport on bbc news, there's a huge night ahead for wales. win against hungary in cardiff and they're going to the european championships. good afternoon and welcome to the bbc news at one. dozens of demonstrators are still barricaded inside a hong kong university, which has been under siege by the police for three days. activists have been inside the campus since last week, initially preventing police from entering by lighting fires and throwing petrol bombs. 600 protesters, including minors, have now given themselves up. police say that any adults who leave will be arrested. with the latest, here's our correspondent paul adams. exhaustion and defiance on the campus of hong

so tsb is not getting very good publicity at the moment. new digital banks because they are able to start from the ground up. they are able start with the foundations of good digital, you know, the good digital banks. but with the older banks, they have got these legacy systems with data in all sorts of formats which they are trying to bring into the new formats, so we have seen problems with royal bank of scotland for example, ulster bank which is part of that had problems for a whole month when people could not get hold of any sort of details about their banking. so they say it is a processing error. honestly, it could be anything. it could be, literally, a processing error. it could be some sort of glitch, yet another glitch they have had when trying to bring they have had when trying to bring the data into the new system. or it could be something a bit more sinister. well, we don't know that at the moment. but what we do know is customers are going to be quite unnerved, and not just is customers are going to be quite unnerved, and notju

thousands of tsb customers say they haven't been paid today.nts today still aren't there. a tsb spokesperson has apologised for the inconvenice caused and say they're working to process payments as soon as possible. tonight we have a question time special, where the leaders of the conservatives, labour, liberal democrats and snp will take audience questions. of course, there will be reaction on social media, with people throwing their choice set of polls to support theirfavourite, and the parties or pundits will pick their set of polling to suggest how well they're doing. earlier, rachel schofield asked the bbc‘s statistician, robert cuffe how meaningful this information really is. with this kind of thing, it is about who you get more than how many people. a lot of so called polls on twitter will have thousands of people responding, but twitter users skew young, there are brown. and people who would follow one of these organisations, they all showed interest in common. it is likely bubble with any bubble. —— they are urban. the polls put a lot

thousands of tsb customers say they haven‘t been paid today.in some accounts today still haven‘t arrived. a tsb spokesperson has apologised for the inconvenice caused and say they‘re working to process payments as soon as possible. let‘s go live now to central london where nigel farage is launching the brexit party‘s election policies. good timing. let‘s listen in. music. well, good morning, thank you. this is not a manifesto because a word association test with manifesto gave us association test with manifesto gave us the word lie, and is there any surprise given how many broken promises we have seen in british promises we have seen in british promises over the last few general elections? a manifesto is telling people what they want to hear without ever having a genuine desire to implicate them. implement them. these are the policies that people not only campaign on over the course of the next three weeks, but we will campaign on these in the years to come. already, just eight months into our existence, we have already changed the landscape of

up to 400 jobs are at risk at tsb, after the bank unveiled plans to close 82 branches next year.r those at risk of losing theirjobs. seventy five years ago today the first concentration camp in western europe was discovered by the allies. natzweiler was one of the smallest camps, but almost half the 52,000 prisoners who were sent there died. boris pahor who's 106, was one of the prisoners at natzweiler and is believed to be the oldest living survivor of the nazi concentrations camps. the bbc‘s alan yentob has been to meet him. boris pahor spent much of his early life standing up to fascism and the nazis who occupied his home town trieste in italy. he was a prisoner here at natzweiler. although relatively small, this was one of the deadliest of the nazi concentration camps. he grew up in a thriving slovene community before mussolini's fascists came and burned their cultural centre to the ground. for seven—year—olds boris it seemed like the end of the world. when the nazis came to trieste, boris joined the resistance but was arrested by the gestapo. i visited him at his home, he re

up to 400 jobs are at risk at tsb after the bank unveiled plans to close 82 branches next year.tomated services — but will try to find new roles for those at risk ofjob losses. students around the uk are missing out on lectures, as a strike begins over pay, conditions, and pensions by university lecturers. it's the first day of an eight—day walkout by members of the university and college union. hong kong's leader has said she'll listen to public opinion after a landslide victory by pro—democracy candidates — who won almost 90% of seats in local elections. the result is being seen as an outright rejection of carrie lam's leadership, of china's authority and a huge show of support for the anti—beijing protests that have been going on for months. rupert wingfield—hayes has the latest from hong kong. this is not the sort of media attention usually given to the winners of a local council election. but last night's victory for hong kong's democrats was no ordinary win. it was an unprecedented landslide. these newly—minted young politicians won 85% of all the seats contested. we have

thousands of tsb customers say they haven't been paid today.or the inconvenience caused and says they're working to process payments as soon as possible. the uk has been described as an "illegal colonial occupier" by mauritius for refusing to hand over the chagos islands in the indian ocean. in may, the un general assembly voted overwhelmingly to give britain six months to relinquish control of the archipelago. the first global study of its kind has warned that the majority of children aren't getting enough exercise. the world health organisation has analysed data from 1.6 million children aged between 11 and 16 from 2001 to 2016. in the uk, the research suggested 85% of girls and three—quarters of boys aren't active enough. bangladesh was found to be the most active country, while south korea came bottom of the table. the first comic book produced by marvel, the us publisher behind spider—man, x—men and the avengers, has sold at auction for a record $1.26 million. the issue features the first appearances of characters such as the human torch,

tsb is set to close 82 branches next year, reducing network from 540 to 454.re influenced — and how to avoid being duped. joining me now is dr caroline bowman at bangor university. what tricks do retailers use in store and online? good afternoon, the research at bangor university has shown us three main ways that retailers can capture us. first is by marking an offer as special. when an offer is marked as special. when an offer is marked as special it gives us a really trustworthy short cut telling us information about that product. that gives us information and we have seenin gives us information and we have seen in the research lab that people are faster to choose products that are faster to choose products that are marked as having a special offer associated with them. secondly, we know that if retailers create a sense of urgency by saying that a sale will be over very quickly, a flash sale or 24—hour sale, it can make consumers impulsive and incentivise them to make that purchase. as humans we don‘t like to feel a sense of loss and that can really incentiv

tsb is to close more than 80 branches next year, putting up to 400 jobs at risk.house gases in the atmosphere reached new highs last year. the world meteorological organization says the increase in co2 — which contributes to climate change — was just above the average rise recorded over the last decade. levels of other warming gases — such as methane and nitrous oxide — have also risen by above average amounts. sir david king is the former chief scientific adviser to the uk government and was the foreign secretary‘s special representative on climate change until 2017 — he joins me from winchester. very good of you to join us. thank you very much. earlier today, you are expressing alarm if not fear about the trend in climate change. could you tell viewers why fear that things are even worse than people said they were? i think the first thing is to say that the impact of the greenhouse gases we‘d already been adding to the atmosphere has been adding to the atmosphere has been coming along rather much more quickly than you could predict. for example, if we take the a

what you said today, a tsb branch closure. the country, so hundreds ofjob losses expected if they close those branches. this is because the new chief executive is going to hold a press conference later and she wants to outline her plans to cut costs and try to reshape the business. it has been struggling in the way of —— awake of big fines that it suffered last year. we're set to spend £2.5 billion on black friday this year as retailers try to lure us in with discounts. but there's a warning that all supposed bargains are anything but. research from consumer group which suggests up to 90% of offers are available at other times during the year. disney's new frozen movie ranks and nearly $127 million. that was it opening weekend. that bit forecast in the box office debut of the original film. in the box office debut of the originalfilm. he in the box office debut of the original film. he began in the box office debut of the originalfilm. he began a phenomenon in 2013, making $1.3 billion around the world. —— it began a phenomeno

the tsb faces severe criticism in a new report into the it meltdown which left nearly 2 million peopleine services. coming up on afternoon live, all the sport with ben croucher... a big night coming up for wales as they bid to qualify for the european championships. they know victory in cardiff over hungary tonight will see them into next year's tournament automatically, hoping their big guns like gareth bale and aaron ramsey will be fit. good afternoon, it was a cold and frosty start for many this morning, slowly they will be a milder air coming in from the south—west with the chance of rain, and late in the programme we have a look at how wet it has been so far this month. good afternoon, welcome to southampton solent university where we are coming from during today on bbc news. boris johnson and jeremy corbyn will go head to head in theirfirst general election tv debate tonight. the liberal democrats and snp won't be taking part in the show on itv, after they lost a last—minute legal bid to be included. the tv debates are now a regular fixture of uk general elections — this time aro

a judge dismissed the claim by a group of 5,800 former lloyds tsb shareholders.lready been hit after several brexit delays. popstar taylor swift has said her performance at the upcoming american music awards is in doubt because she is being barred from performing her own songs. in a message to fans on social media, the singer said music managers, scooter braun and scott borchetta, would not let her perform songs from her past albums, which they own the rights to. she said a netflix documentary about her life had also been put in jeopardy. so what's been happening on the financial markets, susannah? london's blue chip index ftse100 has fallen back into negative territory this afternoon — despite some more optimism this morning that a trade deal with china might be imminent. we with china might be imminent. have been here bef do we have been here before, perhaps, do not hold your breath, but there is some indication that perhaps a deal is more in a minute that it was a few weeks ago. carpetright‘s in the ftse small cap index — share price is up 15% after the firm a

let's talk about tsb. beg your pardon. he likes hugs. let‘s talk about tsb. the new chief executive has vowed to make things better and save £100 million by 2022. but it is certainly a challenging time for her, and we have got someone who can tell us all about that. it is francis coppola, an independent business analyst. this is quite a myth, to cut so many branches, isn't it? it is, it is quite dramatic. a lot of their branch network. that said, it is quite a big branch network, and are properly did need to just as pretty. she has got to get costs down. it is such a difficult environment for banks, with low interest rates continue forever, it is very hard for them to make any money. tsb hasn't been doing very well. since the it mother, it has got to get it back up somehow. i those it problems haven't gone away. only last week we had another programme. surely they should be looking more closely at their it systems rather than trying to cut branches at this moment in time? she is talking about investing 120 million and it, to upgrade your digital offering, giv