. >> president tsen: thank you. rachel. and this is not an action item. it's good to get an update. i'm going to open it up to the board for any questions or comments. yes, linda. >> thank you so much, rachel. and it seems that you have made tremendous movement. and i watched the board of supervisors and it was very impressive, the outreach that san francisco transportation authority has been conducting. and the questions that i have and a lot of the questions that we posed, due to covid, and talking about having answered any just for the public record, i want to you reiterate that to your presentation. there are so many things, but for specifics. i was concerned about seniors, low income and disabled and very low income, and coming to your program with the ability to have answered that. it is important for you to reiterate that so that people can hear that those people that are low income actually are going to have those discounts for that. that is very significant. and i want to make sure that everybody understands that. and people with low income are going to get a discount and t