within days, intuit agreed to full amount he paid for turbotax.we requested an explanation from intuit, but have not heard back. many stores won't take back software. some allow returns if it's unopened. remember, if you are buying software for your computer, make sure it's compatible with your operating system. if you're hitting a dead end with a request, go to nbcbayarea.com and click on the responds.com or call us at 888-996-tips. >>> next on "today in the bay," the efforts to save one of the changes brought on by the pandemic that many people actually like. >>> and dry brush and dangerous conditions across california. the fires that were sparked over the weekend, the race to contain them and the windy conditions fueling those flames. i'm morgan, and there's more to me than hiv. more love, more adventure, more community. but with my hiv treatment, there's not more medicines in my pill. i talked to my doctor and switched to fewer medicines with dovato. dovato is for some adults who are starting hiv-1 treatment or replacing their current hiv-1 re

mel in san jose bought a turbotax cd at costco. realized it wasn't compatible with his computer's operating system. so mel tried to return the software. costco is known for a very generous return policy, but mel says in this case, costco referred him to intuit which makes turbotax. mel says he filed a request there, but intuit quickly closed it with no refund. he tried two more times. then asked us to step in. we did. within days, intuit agreed to send mel a check for $43.69, the full amount he paid for turbotax. we requested an explanation from intuit, but have not heard back. many stores won't take back software. some allow returns if it's unopened. remember, if you are buying software for your computer, make sure it's compatible with your operating system. if you're hitting a dead end with a request, go to nbc responds.com or call us at 888-996-tips. >>> trending this morning, it is a special morning on today in the bay. obviously. but also on the "today" show. hanna guthrie is celebrating ten years. [ cheers and applause ] >> t

as we just heard there, turbotax discipline results are just a setback for the company. there's step backwards for the global race to vaccinate his chelsea, delaney in frankfort. its been a spectacular rise and fall for sure vac, which is seen as one of the front miners at the beginning of this race for a co vaccine so much so that the trump administration had reportedly tried to lure them to the united states and exclusively secure the rights to that vaccine for themselves. what we've learned is that this vaccines doesn't stack up to the other m r n a vaccines out there. your back is blaming the different variants that are making it's vaccine, less effective and they say they still do plan to go ahead with, with plans for regulatory approval. but it's unclear if they actually will get that because most regulators want to see africa syria above 50 percent use as this is a huge setback for the block because there's a very strong pipeline of other vaccines now, but it will likely deal a bigger blow to the global race to vaccinate because the cure back back seen was seen. i

as we just heard there, turbotax discipline results are just a setback for the company. there stepped backwards for the global race to vaccinate his chelsea, delaney in frankfort. its been a spectacular rise and fall for sure vac, which is seen as one of the front runners at the beginning of this race for a co vaccine so much so that the trump administration had reportedly tried to lure them to the united states and exclusively secure the rights to that vaccine for themselves. what we've learned is that this vaccines doesn't stack off to the other m r n a vaccines out there. you're back to blaming the different variance that are making it's vaccine, less effective and they say they still do plan to go ahead with, with plans for regulatory approval. but it's unclear if they actually will get that because most regulators want to see africa syria above 50 percent use as this is a huge setback for the block because there's a very strong pipeline of other vaccines now, but it will likely deal a bigger blow to the global race to vaccinate because the cure back back seen was se