and tyrone pauline agrees... he was hangry. and that may be partially to blame for the chaotic interaction you're about to see... still he says the manager should have known. the customer is always right... "you called me b so what youre gonna call me bi it move youre fu car from there... " it started as a late night mickey d's run... tyrone pauline, angry customer " i came in and i just wanted to get a snack for me and my dog" so how did it end up like this??? " i'm not talking to you i don't give a shiii longer she does that the longer i don't get my point across longer i stay here" " when i reach to the speaker to get my order taken they told me they were only accepting cash" but he wasn't loving what he heard ... tyrone pauline says not only could he not get food because he didn't have cash... but now he was stuck in the drivethru because there were cars behind him. bridge:"all in all he waited in the that point he just want to keep this from happening to other people" tyrone pauline, angry customer "all i wanted to say was

and tyrone pauline agrees... he was hangry. and that may be partially to blame for the chaotic interaction you're about to see... still he says the manager should have known. the customer is always right... "you called me b so what youre gonna call me bi ... i call it like i see it move youre fu car from there... " it started as a late night mickey d's run... tyrone pauline, angry customer " i came in and i just snack for me and my dog" so how did it end up like this??? " i'm not talking to you i don't give a shiii longer she does that the longer i don't get my point across longer i stay here" " when i reach to the speaker to get my order taken they told me they were only accepting cash" but he wasn't loving what he heard ... tyrone pauline says not only could he not get food because he didn't have cash... but now he was stuck in the drivethru because there were cars behind him. bridge:"all in all he waited in the drive-through for about 20 minutes at that point he just want to keep this from happening to other people" tyrone p

tyrone pauline says not only could he not get food because he didn't have cash... but now he was stuck in the drivethru because there were cars behind him. bridge:"all in all he waited in the drive-through for about 20 minutes at that point he just want to keep this from happening to other people" tyrone pauline, angry customer "all i wanted to say was they should put a sign out there saying we're only accepting cash" but he says one of the managers working that night was not having it that's when this happened. "he's being such an a hole. bye c. f u.. yea f u too b" "the most shocking thing to me is i work in customer service for over 10 years and i've never seen i've never had a coworker act like that let alone a manager" of course he understands he probably didn't have the best attitude... " we didn't use my best words and i do have to apologize for that i want to apologize for that one coworker who was trying to help me and listen to me" customers always right... so went to this mcdonald's trying to get some info on how they're handling the situation. "nat : hi

tyrone pauline asked to see the manager.. the situation escalated quickly from there. f u too b" butt to "the most shocking thing to me is i work in customer service for over 10 years and i've never seen i've never had a coworker act like that let alone a manager" after the argument.. pauline shared the video on facebook.. mcdonald's refused to talk to us.. but their corporate office told pauline he could come back to the golden arches anytime.. and that someone is investigating the confrontation. a disabled veteran tells fox5 his home was vandals... because of who he supports politically. " jerry cook, vietnam vet: destroying private property, destroying a veterans livelihood. destroying a veterans home. they have no right to destroy anyones home. none whatsoever. " jerry cook says someone shot at his truck and then at the front window of his home. the bullet holes-- exactly wherethe displays his veterans for police report police have classified the situation as malicious destruction of property. cook has since installed security cameras. a family's dog is alive today

we told you yesterday that this all started when the customer, tyrone pauline was told cash only and he only had a credit card. he said they should have given him a heads up before he was stuck in the drive-thru line. so is the customer always right? rick doesn't think so, he says... to the guy that badgered & provoked the mcdonalds employee. no, the customer is not always right especially in this town where an element of folks feel they deserve a certain level of entitlement and are rude/impatient. fast food em over worked and underpaid. payment transaction terminals do go defective. the customer is not always right at fast food restaurants, just to let everybody know. employees also have rights remember that! for the incident at the mcdonalds. the manager should be fired! nancy says... go down to the mcdonalds on customers exactly like that! the manager and the employees smile at you when they make a mistake, like it's your fault! vivian says.. to the young man who couldn't purchase his snacks from mcdonalds, firstly, don't eat there! secondly, customers are not always right. a bus

tyrone pauline says not only could he not get food because he didn't have cash, but now he was stuckn the drive through because there were cars behind him. all in all he waited in the drive through for over 20 minutes. at that point, he just wanted to keep this from happening to the people. >> all i wanted that say they should put sign out there saying we're only accepting cash. >> reporter: one of the managers working that night was not having it that's had this happened. >> but you're such a bleep, bleep, bleep, bleep. >> most shocking thing for me i worked in customer service for over 10 years, and never seen -- i never had a co-worker act like that. let a lone a manager. >> reporter: of course he understands he probably didn't have the best attitude. >> i probably didn't use my best words and i do have to apologize for that. i want to apologize to one co-worker that was trying to help me and listen to me. >> reporter: from his experience in the food industry the customer is always right. so i went to this mcdonald's trying to get some info on how they're handling the situation. >