and we know that san francisco village is working thanks to a study by uc berkley. 83 percent say their membership has increased. and 80 percent are more libel to get assistance >> madam thank you very much that was appreciated. >> good morning. i'm a staff member at san francisco village. my role is volunteer and i take member requests that come in. because of confidentiality i won't mention the members names. about two years ago i got a call from a man who needed someone to take him grocery shopping as well as take out his garbage. his partner moved out and we were able to match him up with a volunteer to meet those needs but at the same time fulfilling that need of companionship. in addition we also have a member named rose who is a disabled person. she's losing her sight. we have someone going to her >> i live in martin tower. i'll tell you a few things i've done through the village. yesterday, i went although to a presentation on facebook i learned about it and what it's for and what you do with it. presumably if i go home i'll all be my friends. next tuesday i'm going to a lecture