we also in the last few months have initiated a system called udi, which is a dispatch enhancement, which allows many customers -- most customers are calling from the same address that they called from the last time, so this system gives the caller an automated response option to say, yes, i want the taxicab from the same place, and the order gets into the same system extremely fast. i would like to commend the mta staff, the incentive program for the ramp taxis is a superb think. it is tremendously appreciated by the drivers. the ramp taxis do more difficult and more demanding work than any other cabdrivers. if you hundred dollars worth of incentives really makes a difference. it is an acknowledgement that is very important. there are a couple of other issues here. i have run out of time, but our company will continue to work on improving dispatch. one thing that we cannot do and that we do need you guys to work on is more taxicabs, and printed yearly, we need more at our company, not just more taxicabs in the city. our biggest problem is that we are routinely completely overwhelmed with

narrator: mansur is currently udying applied computer technology. growing up in georgia, his father taught him the fundamentals of driving. translator: i must admit that i drove when i was about 16 years old. i got my license and drove on country roads without a problem... but when i was driving on this road one time where there was road construction, it was very awkward. i wasn't really sure about the speed limit, so i was going really slowly. i should have been going faster. that's when my dad changed his mind and decided i couldn't drive any more. narrator: mansur took up wrestling in high school but now wrestles in college, where all of his teammates are hearing. with an interpreter present, his coach provides complex instruction, and teammates find alternative ways to work together. i do the move in 2 or 3 parts, so i make sure that he understands what i'm doing, and then he does the same... [whistle blows] and then next time, he does it better th m me. as the peripheral vision continues to close in, individuals start bumping into things, tripp

we also in the last few months have initiated a system called udi, which is a dispatch enhancement, which allows many customers -- most customers are calling from the same address that they called from the last time, so this system gives the caller an automated response option to say, yes, i want the taxicab from the same place, and the order gets into the same system extremely fast. i would like to commend the mta staff, the incentive program for the ramp taxis is a superb think. it is tremendously appreciated by the drivers. the ramp taxis do more difficult the ramp taxis do more difficult and more demanding work than any

weweill tell youllhaouishais tr ditr udi who i i t tnding down ado w at' ws happinin a a t is goingoion. if you think this campaign season is nastier than ever before, you would be right. a new documentary shines a spotlight on the lack of women in elected office an issue near and dear to me. hopefully to you as well. you are in the war room. so come on inside. >> in the war room we are tracking the g.o.p. frontrunners ahead of next week's pivotal michigan primary. let's get to the big board. our nightly trend tracker. romney is doing better. santorum is looking a little chagrined. we will look at what that means. the g.o.p. primary, according to public policy polling, if you look at the difference between now and a week ago, 37% for santorum now, 39 a week ago. so a slight dip romney up significantly. was -- excuse me. was 24 now 33. ron paul is up significantly. gingrich down a little bit. and then in this next poll michigan g.o.p. primary again, this is mitchell and rosetta stone paul now romney looking ahead of santorum. pretty significant jump if in fact, that happens. in fact, thi

>> well, you know, for the last few years i have been udying well-being. >> rose: well-being? >> yes. and the question that i would most like to understand and there seems to be two facets to well-being. one is, what is your mood in real-time? and the other is, how satisfied are you with your life when you think about it? both are very important. both are very important. they are not the same. we know what causes one. we know what -- >> rose: i really want to understand it. so the first one is -- >> how happy you are in real-time. what what is your mood like. >> rose: exactly. >> are you interested? are you aware? are you vital, you know,. >> rose: right. >> do you feel energy? the other one is, when you think about your life, how staffed are you with your life? >> rose: yes. >> it turns out those two are very different. >> rose: and so what do you want to understand? >> what i would like to know is which of them has the bigger effect on health. so if you asked me, you know, one question i would like to know before i totally quit, that question is -- >> and what does your intu

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