on pages 5 and 6, we have listed out information that each of the plans have provided us so the uhc city plan for non-medicare active employee and members for the ppo medicare advantage ppo for the blue shield access and trail plans and the kaiser plans that cover the non-medicare population and the medicare plan. you will see that on pages 5 and 6. rather than me readings through the tables, what i would like to do on page 7 is ask for comments from each health plan to comment to allow members to seek expert opinions. we also have fliers illustrate these for members. i did this alphabetically. i will ask a representative from california to discuss their approach to expert medical opinions within the plan. >> . >> good afternoon. paul brown, director of account management for blue shield of california. i want to say first that all of our members are always entitled to a second opinion for any course of treatment or surgical proceed ush. any member with any question about a diagnosis they receive or they believe that they just need additional information regarding any condition this they