quick tip, that soul will last a lot longer if you get the undercoating. please welcome bob lutz. (cheers and applause) thank you. mr. lutz, good to see you again. thanks for coming back. all right, i have had you on here before. i sure know who you are. let's make sure the good people at home know who you are. you are the former vice chairman of gm. >> general motors. >> stephen: the number one car company in the world. >> again, yes. >> stephen: we'll get to that in a second. you also had leadership positions at ford, chrysler and bmw over the course of a 47 year career. >> yes. >> stephen: you also have a book called car guys versus bean counters. the battle for the soul of american business. which one are you, are you a car guy or are you a bean counter? >> you really have to ask? >> stephen: i really do. it's my job. >> unless you have creative people who really want to deliver outstanding products or outstanding customer service, all of the bean counting and all the financing isn't going to do you any good. the problem is when you have the wrong people in charge. then the bu