to help humanize undiversified kind of roles that are out there. there are some who say, that we should try to get the shows off of the air before they could even start. others say we should engage to make them better. from your perspective, when communities raise issues particularly on social media and other platforms, with their concerns about whether it shows information or shows that are on the air, what is effective, what is not? what do you hear and how does that work and how can we be affected consumers? >> being able to properly and effectively communicate. that's the first thing. whenever there's been a particular storyline that i am not very comfortable with, i'm going to make sure that i reach out to impact or the naacp or that particular community that i might feel there might be some sensitivity and have a conversation. then you go back to writers, directors, producers and really express what is being sold -- told, excuse me on social media. why is there a concern? what is the issue? nine times out of 10 when you actually talk to someo