but united airlines is coming under fire by some parents who say their children have been left to fend for emselves at busy airports by contractors. armando trull reports it's happened again this time to a local family. >> reporter: john galbreath paid united airlines $99 so his 12-year-old daughter charlotte warbiest courted to her connecting flight to -- would be escorted to her connecting flight from chicago o'hare. >> $99. >> reporter: for peace of mind you thought. but you didn't get. >> correct. >> no one approached you and no one said anything to you. >> no. i just kind of looked at the screen and went where i was supposed to. >> they outsource it to a third party. the meeting of the passenger. >> reporter: now apparently this is not the first time that united airlines failed to provide an escort far minor taking one of its flights. the same thing happened on july 30th. this time the young passenger was only 10 years old. the girl named phoebe was headed from stance to summer camp in -- san francisco to summer camp in michigan but was abandoned for more than two hours because th

it's one thing to lose a bag, but united airlines is accused of losing a 10-year-old child as jullietteh explains...you might be surprised what happens when you pay to have your kids escorted to their connecting flights. 3 --reporter pkg-as follows -- ten-year-old phoebe was all alone at onn of the world's busiest airports. her parents paid united's extra 99-dollar fee to have their daughter escorted to her connecting flight. the escort never showed up. "they're trying to get the cheapest labor for so many of their services, and that's where the public's being misled." airline travel anolik says what united did was outssurce the escort service,a little-known industry practice of hiring outside companies to escort kids from gate to gate. "when you drop a child off, you think it's with a career carrier employee. that's more reassuring than knowwng that your kid is going to be taken by the cheapest labor they can find to get that person to another plane." phoebe was heading to camp in michigan. she flew first from s-f-o to chicago's o'hare, where she was stranded, never getting on her conn

in fact, even on the website united says, "an airline representative will meet your child upon landingt your child." >> we took her to the airport as an unaccompanied minor and entrusted united with her care. >> so annie wrote a letter to united about what happened, filed a complaint with the airline, and hoped for a reply, a change in policy, and perhaps even an apology. six weeks went by. >> after diane, after you sent the e-mail to united, we got a phone call within two hours. it was pretty amazing. on a sunday. but it's astounding for us to think that it takes nbc news sending an e-mail to get united to actually respond to something. >> reporter: united also e-mailed me saying, "we reached out directly to the klebahns to apologize and we are reviewing this matter. what the klebahns describe is not the service we aim to deliver to our customers. we are redepositing the miles used to purchase the ticket back to mr. klebahn's account in addition to refunding unaccompanied minor charge. we certainly appreciate their business and would like the opportunity to provide them a better trave

in san francisco couple is still reeling about their daughters or deal with united airlines >> they sent the 10 year-old to camp in michigan on united and they paid the airline an extra $99 to have someone escort her to our connecting flight in chicago but that x, escort never showed up. it turns out the airline's hire outside companies to do that job >> when you drop the child what you think it is with a career employee. that is more reassuring than knowing that your kid will be taken by the cheapest labor they confined to get that person to another plane. >> the airline eventually got that grow to camp and her luggage got there three days later. the time now is 610. a families prize peacock shop with an arrow. how far they're going to get justice >> a boy gets his head stuck three guard rail. how people finally got him out of their >> a fishing trip remember, a father and son captured a great father and son cthis is a great an rc robotic claw. my high school science teacher made me what i am today. our science teacher helped us build it. ♪ now i'm a geologist at chevron, and i get to h

deal before the contract can go into effect. >>> and a san francisco family still stunned that united airlinesld daughter, who was traveling up a companied. they say the airline officials couldn't tell them where their child was for almost an hour. and once they did, the parents wanted answers as to how it could have happened in the first place. but it was not until nbc's diane dwyer got involved, that they got a response from united. it is a story you will see only on nbc. >> reporter: we met up with the family at san francisco international airport this week. she wanted to tell us the story of how she says united couldn't find her daughter. >> and they actually admitted that on the phone to us, to both my husband and i separately. we don't know where she is. >> reporter: and anna says she is telling the story to warn other parents in hopes of getting united airlines to change their policyies. it all started last june, when phoebes parents took her to get a connection in chicago. can you tell me what that is here? >> it is the wrist band that said you are in the care of united. >> reporter: a

united airlines... is... accused of ...losing ... a... 10-year- old child...//as...oodrich explains../.you... might be surprised... what happens .../ when... you ...pay... to have... your kids... escorted ... to... their connecting... flights. 3 --reporter pkg-as follows -- ten-year-old phoebe was all alone at one of the world's busiest airports. her parents paid united's extra 99-dollar fee to have their daughter escorted to her connecting flight. the escort never showed up. "they're trying to get the cheapest labor for so many of their services, and that's where the public's being misled." airline travel industry consultant alexander anolik says what united did was outsource the escort service,a little-known industry practice of hiring outside companies to escort kids from gate to gate. "when you drop a child off, you think it's with a career carrier employee. that's more reassuring than knowing that your kid is going to be taken by the cheapest labor they can find to get that person to another plane." phoebe was heading to camp in michigan. she flew first from s-f

even ott website united says, "an airline representative will meet your child upon landing and escortr child. >> we took her to the airport as an unaccompanied minor and trusted them with her care. >> so annie wrote a letter to united, filed a complaint with the airline and hoped for a reply, a change of policy and perhaps even an apology. six weeks went by. >> after diane, after you sent the e-mail to united, we got a phone call within two hours. it was pretty amazing on a sunday. but it's astounding for us to think that it takes nbc news sending an e-mail to get united to actually respond to something. >> reporter: united also e-mailed me saying we reached out directly to the clebahns to apologize and we're reviewing this matter. what they describe is not the service we aim to deliver to our customers. we are redepositing the miles used to purchase the ticket back to mr. klebahn's account in addition to refunding the unaccompanied minor charge and would like the opportunity to provide them a better travel experience in the future. according to annie that, is not good enough. >> they

armando trial gets reaction from her parents. >> reporter: jim gallon breath paid united airlines so his 12-year-old daughter charlotte would be connected to her flight at chicago's o'hare. >> they outsource it to a third party. the meeting of the passenger. >> reporter: apparently this is not the first time united airlines has failed to provide an he is score for a minor taking one of its flights. the same thing happened on june 30th. >> the girl, named phoebe, was abandoned at one of the world's busiest airports for more than two hours because the escort failed to get her. >> you drop a child off and you think it is with a career carrier employee. >> reporter: that is more reassuring than knowing your kid is going to be taken by the cheapest labor they could find. >> camp staffers called frantically to say she wasn't on the plane. >> reporter: they are trying to get the cheapest labor for so many of their services. >> in a letter to united, phoebe's parents complained the call was handled in india and they were placed on hold for 40 excruciating minutes, all the time fearing someth

passport is one of the major aspects of travel. >> reporter: i talked with a spokeswoman for united airlinesshe says the ticket agent at the counter should have caught the expired passport but it is the passenger's responsibility to have the correct paperwork not to fly out of the u.s. but rather to prevent them from getting turned away when they get to another country. the tsa tells me they do not consider the incident a security breach. and in certain cases people can fly without a valid id in case of natural disaster or if they lose their id while traveling. they admit, a tsa officer should have noticed the expired passport and asked for another form of id. the consulate in italy gave her a new passport to fly home. >> i'm just one traveler, but who else is getting through? something obviously is amiss in the system >> reporter: at sfo, katie marzullo, abc7 news. >>> millions of californians still plan to take a trip this upcoming labor day weekend. aaa predicts 3.7 million californians will drive or fly more than 50 miles from home. traffic will be heaviest around 9:00 tomorrow morning.

passport is one of the major aspects of travel. >> reporter: i talked with a spokeswoman for united airlines she says the ticket agent at the counter should have caught the expired passport but it is the passenger's responsibility to have the correct paperwork not to fly out of the u.s. but rather to prevent them from getting turned away when they get to another country. the tsa tells me they do not consider the incident a security breach. and in certain cases people can fly without a valid id in case of natural disaster or if they lose their id while traveling. they admit, a tsa officer should have noticed the expired passport and asked for another form of id. the consulate in italy gave her a new passport to fly home. >> i'm just one traveler, but who else is getting through? something obviously is amiss in the system >> reporter: at sfo, katie marzullo, abc7 news. >>> millions of californians still plan to take a trip this upcoming labor day weekend. aaa predicts 3.7 million californians will drive or fly more than 50 miles from home. traffic will be heaviest around 9:00 tomorrow morning.

and parents think that those exports are united airliners. they said their children were left to defend for themselves at busy airports by contractors. armando trull reports that if has happened -- it has happened again, this time to a local family. >> reporter: he paid them $99 so his 12-year-old daughter charlotte would be escorted to her connecting flight to washington from chicago's o'hare. >> $99. >> $99. for peace of mind you thought? >> for peace of mind. >> which you didn't get? >> correct. >> no one approached or said anything to you? >> no, i looked at the screen and went where i was suppose to. >> they outsourced it to a third party. the meeting of the passenger. >> reporter: apparently this is not the first time they have failed to provide an escort for a minor taking one of their flights. the same thing happened on june 30. this time the young passenger was only 10 years old. she was abandoned at one of the world's busiest airports for two hours because the escort forgot to get her. >> that's more reassuring than knowing that can

a high flying encounter with a bird left a gaping hole in the nose of a united airlines plane. it is unbelievable. the collision happened as the plane was flying into denver and punctured the fuselage. that was done by a bird. the flight that left from the dallas forth worth airport landed safely, and none of the 151 passengers was hurt. but there is an airline sand witch scare. a passenger on an air canada flight says she found a needle in a sandwich she bought yesterday on a flight from victoria, british columbia to toronto. you may recall a couple weeks ago needles were found in six sandwiches from amsterdam to the united states. the fbi continues to investigate those cases. >>> it is time to check the forecast now, and it looks like it is going to be sizzling the next couple days. >> no relief in sight immediately, but by the weekend it will be different. let me show you the high temperatures for today. 97 in antioch and 905 livermore, concord. 83 in san jose and 84 in oakland. up near ukiah 100 degrees. very mild though around redwood city where it was 81. 60 in half moon

but apple will have an app that stores discounts, cards and tickets. >>> united airlines is cleaning up the backlog after another computer failure. this outage affected both reservations and passenger processing at airports as well as at unite's website. this is the second such computer problem for the airline since it merged with continental airlines. maybe they need a new network. just saying. >>> and whatever else the u.s. has accomplished in iraq, it is leaving behind a legacy of fast food. american g.i.s love their burgers and fries. >> iraqis are crazy about fast food. other items include pizza, chili and cheesesteaks. good to see we had such an impact. >> welcome to america, fellas. >>> when we come back this morning, the angry families of the aurora theater massacre victims. they're claiming that a charity is not doing its job. >>> and the wedding this bride and groom surely will never forget. stay with us. this is george. he is a good little monkey and always very curious. one day george got an important letter... he's built a rocket ship to travel into space. google, how fa

. >>> a united airlines jumbo jet headed to switzerland diverts to boston escorted by fighter jets. this after a flight attendant noticed something unusual. she found a camera stuck in the pocket of an empty seat. all 150 passengers were taken off the plane. the camera was inspected it belonged to a person from a previous flight. >> michael phelps swimming into olympic history. >> no one has won more. >> look at his mom crying there. >> phelps is now the most decorated olympian of all time. you see that. she is so excited and proud of her son. he won a record 19 medals in the 4 by 200 relay. it is his 15th gold medal. 6 more than any one else. phelps has said this is his last olympics. >> that's the way to end on top. >> president obama will fly into a real lol cal store. he's campaigning in ohio. get this. he is landing at an air base that will likely be shut down because of a defense cut. peter doocy is live from washington. seems like the white house didn't realize what was going on out there. >> some aren't happy with the president who is scheduled to land out there. the local n

a high flying encounter with a bird left a gaping hole in the nose of a united airlines plane.e. that was done by a bird. the flight that left from the dallas forth worth airport landed safely, and none of the 151 passengers was hurt. but there is an airline sand witch scare. a passenger on an air canada flight says she found a needle in a sandwich she bought yesterday on a flight from victoria, british columbia to toronto. you may recall a couple weeks ago needles were found in six sandwiches from amsterdam to the united states. the fbi continues to investigate those cases. >>> it is time to check the forecast now, and it looks like it is going to be sizzling the next couple days. >> no relief in sight immediately, but by the weekend it will be different. let me show you the high temperatures for today. 97 in antioch and 905 livermore, concord. 83 in san jose and 84 in oakland. up near ukiah 100 degrees. very mild though around redwood city where it was 81. 60 in half moon bay. san francisco, 67 degrees. believe it or not, these temperatures were down by a few degrees across t

>>mark: united airlines fetus is a pretty good too.>darya: if you do not want to pay you can go with the food they include. >>mark: a free soda. >> a new survey conducted by merser says they expect to a newspaper. they expected pay raises will about very depending upon the industry. >>darya: will be back with more interest to comply minutes. more interest to comply minutes. building pass, corporate card, verizon 4g lte phone. the global ready one ? yeah, but you won't need... ♪ hajimemashite. hajimemashite. hajimemashite. you guys like football ? thank you so much. i'm stoked. you stoked ? totally. ... and he says, "under the mattress." souse le matelas. ( laughter ) why's the new guy sending me emails from paris ? paris, france ? verizon's 4g lte devices are global-ready. plus, global data for just $25. only from verizon. ♪ [ folksy whistling ]] [ man ] quitting is a fight you can't let yourself lose. it can take many tries. but keep trying, you will beat smoking. honey, you okay? yeah, i'm fine. ♪ [ ukulele ] >>mark: a handful of far

a high flying encounter with a bird left a gaping hole in the nose of a united airlines plane. it is unbelievable. the collision happened as the plane was flying into denver and punctured the fuselage. that was done by a bird. the flight that left from the dallas forth worth airport landed safely, and none of the 151 passengers was hurt. but there is an airline sand witch scare. a passenger on an air canada flight says she found a needle in a sandwich she bought yesterday on a flight from victoria, british columbia to toronto. you may recall a couple weeks ago needles were found in six sandwiches from amsterdam to the united states. the fbi continues to investigate those cases. >>> it is time to check the forecast now, and it looks like it is going to be sizzling the next couple days. >> no relief in sight immediately, but by the weekend it will be different. let me show you the high temperatures for today. 97 in antioch and 905 livermore, concord. 83 in san jose and 84 in oakland. up near ukiah 100 degrees. very mild though around redwood city where it was 81. 60 in half moon

. >>> a scary moment for 173 passengers and crew aboard this united airlines flight.ou why they saw fireballs and spewing flames coming from a wing in the middle of their flight. you tell us what you want to pay, and we give you a range of coverages to choose from. who is she? that's flobot. she's this new robot we're trying out, mostly for, like, small stuff. wow! look at her go! she's pretty good. she's pretty good. hey, flobot, great job. oops. [ powers down ] uh-oh, flobot is broken. the "name your price" tool, only from progressive. call or click today. -oh, that's just my buds. -bacon. -my taste buds. -[ taste buds ] donuts. how about we try this new kind of fiber one cereal? you think you're going to slip some fiber by us? okay. ♪ fiber one is gonna make you smile. ♪ [ male announcer ] introducing new fiber one nutty clusters and almonds. try capzasin-hp. it penetrates deep to block pain signals for hours of relief. capzasin-hp. take the pain out of arthritis. >>> the west nile virus has claimed another victim. william mueller, the longest serving village presi

here's abc's jim avila. >> reporter: tense moments over the atlantic for united airlines jumbo jet headinga, switzerland. an event that shows us just how on edge or how alert airline crews are these days. less than two hours into the flight, a flight attendant notice aid camera stuffed into the cup apartment of the back of an empty seat. after asking passengers if it belonged to anyone on board the flight attendant told the pilot who according to the tsa out of abundance of caution decided to turn around escorted by fighter jets routine in this scenario landed at the closest airport, boston's logan field. there passengers were rescreened and camera inspected by security agents. why would an abandoned camera cause this type of reaction? altering a flight, delaying passengers and costing the airline thousands of dollars? we do know that security officials believe terrorists have been searching for new ways to get deviced past the tsa. intelligence officials believe the man behind the underwear bombing was trying at one time to develop a way to hide a bomb in a camera. this flight attendant a

massive delays for united airlines. >> ashley morrison with more in new york. >> that's not how we rock. but that's another story. it was a light trading day for overseas market. the nikkei gained half a% while the hang seng lost a fraction. >>> investors hope to find out what the federal reserve bank plans to do about the sluggish economy when ben bernanke gives a speech on friday. bernanke could announce new measures to boost sluggish growth which may include a third round of bond buying. >>> wall street ended mixed. the dow jones industrial average lost more than 21 points. while the nasdaq gained almost 4. >>> united airlines is recovering from huge delays and several flight cancellations. passengers faced long lines at several airports monday. at least 200 flights were delayed for more than two hours. the problems stemmed from a computer system at a website that failed. >>> and when it comes to celebrities who make the most money, oprah winfrey is still tops. oprah ranked number one in a forbes magazine survey for the fourth consecutive year with an estimated income of $165 million

another tweet that we saw, done flying united airlines. using my miles and finding a different airline. and finally, from the editor and chief at yahoo! finance. pilot says united computers coming back online and there was great rejoicing in the cabin. well, may have been rejoicing in the cabin but investors this morning after a dip the shares coming back a little bit, sue, but trading lower. the bigger issue, sue, the latest glitch with the united computer. we have seen since this sense the merger with continent l and they say they're working this out but how many people say i have to endure this again in the future? >> a lot of turbulence in that relationship so far. thank you, phil, very much. the stock down better than three quarters of a percent today. >>> a bit of an image problem for zynga, as well. another top executive leaving, this time the chief creative officer. shares are down 3% at $2.90. the stock is down better than 68% year to date. cnbc's julia boorstin is looking at what lies ahead for the embattled firm. hi, julia. >> re

united airlines has not gotten back to us.llowing this on a website called flight tracker, as well. and seeing the route and it's going around and around, burning off fuel before it lands, possibly as early as 7:40. >> did one of the engines go out during flight? >> well, it had just taken off when people describe seeing flames coming out of the left engine and hearing popping noises. and so this happened in the left engine. we don't know exactly at what point this occurred. it appeared to take off to happen when the flight was taking off when one of the tire engines blew and flew into the engine, one of the engines according to this federal law enforcement spokesman. >> any idea how long it will have to circumstance toll burn off the fuel? >> reporter: we've had one report it could take a few hours. we are also told by the faa they expect it to land in about 20 minutes or so. so we'll have to see what develops. >> we'll be eager to hear when that plane lands safely. susan candiotti, thank you. >> you bet. >>> you've seen the

. >>> coming up, a united airlines flight is forced to make an emergency landing. >> we now know theurce of the security scare. >>> and another plane is damaged during a mid-air collision. we'll tell you what left a huge hole in the nose of this aircraft. aircraft. if you've been successful, you didn't get there on your own. if you've got a business, you didn't build that. somebody else made that happen. my father's hands didn't build this company. my hands didn't build this company. through hard work and a little bit of luck, we built this business. why are you demonizing us for it? it's time we had somebody who believes in us. someone who believes that achievement should be rewarded not punished. we need somebody who believes in america. [ romney ] i'm mitt romney and i approve this message. . >>> a united airlines flight forced to make an emergency landing in boston last night after a security scare. the plane was headed from new jersey to switzerland when flight attendants found a camera on an empty seat. the passengers were taken off of the plane after it landed at logan interna

jenna: a midair mishap causes a huge tear in the nose of a united airlines -- rick: big.: a tear? rick: look at that. that's from a bird? jenna: this is from a bird. what caused this big gap? we obviously already answered -- rick: oh, i gave it away. jenna: we've been teasing it all hour. how the pilot, though, managed to land safely and bring all the passengers back down to earth. rick: speaking of birds, jenna, bird on a wire, why is london's mayor -- there he is -- dangling in midair? jenna: an excellent question. rick: i'd like to know too. stick around, a publicity stunt gone pretty wrong. the high drama coming up next. are you receiving a payout from a legal settlement or annuity over 10 or even 20 years? call imperial structured settlements. the experts at imperial can convert your long-term payout into a lump sum of cash today. [ music plays, record skips ] hi, i'm new ensure clear. clear, huh? my nutritional standards are high. i'm not juice or fancy water, i'm different. i've got nine grams of protein. twist my lid. that's three times more than me! twenty-one vi

and since the couple is still reeling about their daughters deal with united airlines. the center 10 year-old daughter to camp in michigan on united and it paid the airline an extra $9 to have someone escort her to a connecting flight in chicago at the goal here airport. the escort never showed up and the airline hire outside companies to do that kind of job. >>> when you dropped the child off and i think is with a career carrier employee and has more reassuring than knowing that your kid is can be taken by the cheapest labor at the confined. and to get that person to another place. >>> the airline eventually got the girl to camp and got her luggage there three days late. >>> performance enhancing drugs are overshadowing the giants once again carried they suspended him for 50 games. we joined live from the news from to explain how this may affect the rest of the season for the team. >>> the giants will decide today what to do about adjusting its roster which could mean some changes for the team at this point the all-star mvp this season is over after testing positive for

the white house calls the agreement a welcome development. >>> a united airlines jet has dents and aaping hole in it. after an apparent collision with birds while the plane was landing in denver. the plane was able to land safely, and there were no injuries. >>> new orleans police have issued an arrest warrant for cuba gooding jr. the actor could face a misdemeanor battery charge. he's accused of pushing a female bartender in the city's famed french quarter. >>> swimmer michael phelps has broken the record for the most medals won at the olympics. he has 19. 15 gold, 2 silver and 2 bronze. anderson? >>> there's a lot more happening tonight including an update on one of the colorado shooting victims. she's 22 years old. her name is petra sanderson. she's still in the hospital and still beating the odds leaving her doctors amazed. music is playing a role in the recovery. we'll talk to dr. sanjay gupta about how it can help with brain injuries and what's happening with her right now. i wake up in the morning with no back pain. i can adjust it if i need to...if my back's a little more sor

united airlines is cleaning up backlog after another computer failure. it affected reservations and passenger processing at airports as united's website. new york state is reportedly investigating a claim made about energy drinks. makers emphasize exotic agreements, but critics say the stimulation will comes from caffeine. the u.s. troops are leaving behind a legacy of fast food. iraqis are crazy about burger king and other fast food. >> new federal standards requiring more fruits and and fewer lunch menuss on the now. they like the have to but they will get used to it. rules are helping kids to learn about healthy eating. >> kids still need to exercise. brianne carter reports on a girl whoorge's county peers.ng to inspire her evans9-year-old jody loves taekwondo. e spent a full yard days a practicing with her coach. the main things i .oved about my life >> it is also part of what keeps her healthy. now she wants to pass on the learned toshe has combat child of obesity. the prince george's county of 20 kidsers is one nationwide selected to serve on board

. >>> another price hike at united airlines. erday, it tacked on $10 round trip flights longer than 500 miles. on friday, united and other big airlines matched southwest's increase on shorter flights. so far united is the only airline to raise prices on longer flights. and some drivers may say bp stands for bad petrol. the company recalled more than 2 million gallons of gas after hundreds of drivers reported car trouble after filling up at bp stations in indiana. the gas is contaminated with a residue that turns the fuel into a goo that clogs up the car's fuel system. the company has set up a website for drivers who think they may have been affected by the tainted gas. it's bp response.com. terrell? >>> all the money you pay for it, it better be right. erica merary in new york. thank you so much. >>> when we come back, your weather forecast and in sports, one word. nasty. the nationals stephen strasburg mows down the braves. wow. but you can help fight muscle loss with exercise d ensure muscle health. i've got revigor. what's rev

>> vicky albright flew out of sfo last month, checking in at united airlines counter, passed through security screening and had passport stamped in germany. she got to itally, she realized the passport expired a year ago. she went to the u.s. consulate. >> first they said you know, you shouldn't travel if your passport is going to expire within six months and i said are you looking at the passport? it expired last year. and they said well, how did you get here? i said well, i kind of wondering if you weren't going to tell me that. i'm not sure how, either. >> travelers at sfo are surprised. >> there is you have to strip down to nudging and these things you think they'd find kind of escape notice. >> customs and immigration has to be more tightened up for security. and passports are one of the major aspects of travel. >> and i spoke with a spokeswoman for united airlines saying the ticket agent should have caught the expired passport but it's the passenger's responsibility to have the correct paper work. not to fly out of the u.s., but raeshlg rather preventing them from getting turne

neither did the ticket agent at united airlines or multiple tsa agents as she passed through security agent in germany stamped her passport, no questions asked. albright realized her mistake in italy and went to the u.s. consulate. officials there were as surprised as she was. >> first they said, well, you know you shouldn't travel if your passport is going to expire within the next six months. i said it expired last year. they said, well, how did you get here? i said i was kind of wondering if you guys was going to tell me that, i'm not sure how i got here. >> reporter: the consulate issued her a new passport for her trip home. she admits her own mistakes but says the ordeal makes her uneasy. homeland security is looking into the incident no comment from united airlines. >>> time for a look at the weather on this thursday prior to a long holiday weekend. >> i want to hear about that long weekend forecast, also a little haze. >> yep, also fog and it is thick at the coast, good morning, 3/4 mile visibility at half moon bay some clouds starting to spill over san francisco now not going

was after bird strike hole in the united airlines plane near denver. the plane was able to land safely. nobody was injured. >> always dangerous when an aircraft hits a bird. in this case it was something the crews had been trained to handle. there was a scare involving food as an eagle was found in a canadah served on an air --ght from british canada to from british columbia to toronto. >> on the hill, obama administration officials will today how congress military would be spending.m defense spending thewhite house says will use his authority budget law to spare the men and women in uniform. 110 been dollars in automatic spending cuts will go into in january unless way to averts a the reduction. also on the hill, the house is on a bill toote extend the bush tax cuts. the bill would extend all of the tax cuts. they have put forward a plan that would extend a reduction highest earning americans. the bush-era tax cuts expire at the year unless congress approves another extension. >> the new hampshire man accused fire on the nuclear submarine is due back

. >>> airport agony for thousands of united airlines passengers across the country. the carrier says at least 200 flights were delayed when its passenger reservation system went down yesterday. >>> the communications are sparse. i think the system went down around in time and we got here at 1215. it's 3:00 now. >>> all passengers were given free vouchers to book flights again. you don't have to be a freedom fighter to appreciate the blues new fixed-price go past. they include 101 way tickets to and from a single destination. the candy steered among friends. the tax cost abo 200 >>> lack of sleep could lead to aggressive breast cancer. there's a new study that she chose an insufficient sleep could put people at high risk for developing tumors. women who reported six hours or less of sleep every night are the ones at risk. an aspirin might help with the battle of prostate cancer. the correlation was most prominent patients with high risk disease. in other health news telling lies could be bad for your health. >>> conducted a study with control groups and members were g

united airlines says its computer systems are operating normally this morning following failure that ds of flights. the passenger reservation system and website stopped working 2 1/2 hours yesterday that forced the airline to ground flights across the country. united is still trying to figure out what caused the glitch. united says it wouldn't charge extra fees if customers had to change their flights. >>> governor brown has signed a new law that will help law enforcement nab dui offenders suspected of drug use by requiring a blood test instead of a urine sample. doctors say dug be diluted as they pass through kidneys. blood test would be more accurate pinpointing the amount and type of drug. >>> driving in this morning, didn't see any mist, drizzle, clouds. >> i didn't see anything interesting on the way in. mike has been telling us we wouldn't. >> unless you count the moon. let's check in with mike. >>> clear sky just a few clouds along the coast near the san mateo county coast, otherwise it is clear as we look from sutro tower into san francisco over towards berkeley. live doppler

this time on an united airlines flight from dallas. a huge bird, slamming into the boeing 737, just outside of denver. you can see the gaping hole it left behind, right below the cockpit there. the pilot declared an emergency and landed safely. 151 passengers were onboard. thankfully, no one was injured. >>> and another needle has been found inside a sandwich served to airline passengers. this time, on air canada. authorities say it's too early to know if it's connected to the half-dozen needles found in sandwiches on delta flights last month. >>> overseas a major escalation in the crisis in syria. this morning, u.n. observers report that fighter jets are attacking rebel positions in aleppo, syria's largest city. earlier, the rebels took control of two police stations. and in a rare public statement, president bashar al assad, said that the battle to hold aleppo will determine the fate of the country. >>> and the worst blackout in world history is over. the lights are back on in india. but authorities are only beginning to investigate

united airlines says it plans to install slimmer seats to allow the airline to squeeze in more passengers per plane. the chicago-based airline says the new seats will be thin enough to add another row on each plane without reducing leg room. officials say the new seats will be lighter, reducing fuel costs. not just united, alaska, southwest and spirit airlines have all announced similar plans. >>> we should get scott here with us also. squeeze you right in. >> no, no. i'm not get the middle seat. you can fight over it. >> what's coming up? >> we have dodgers/giants to talk about. we have another bay area athlete looking at a 50-game steroid suspension. giants in l.a. looking for a sweep of the dodgers. ♪ ♪ i'm thinking sweet ♪ and i'm thinking new ♪ i'm thinking all these brilliant colors ♪ ♪ shining through ♪ i'm thinking sunshine ♪ i'm thinking sunshine ♪ i'm thinking [ whistles ] ♪ i'm thinking [ whistles ] [ female announcer ] 40 delicious flavors that feel as good as they taste. yoplait, it is so good! >>> back in the comcast sports net newsroom. two of the dodgers series has ended i

unaccompanied minor takes on new meaning after a bay area couple accuses united airlines of losing their 10-year-old daughter. next, the cross-country adventure that turned into an ordeal. >>> san francisco prepares for the next big one. making sure emergency workers will be in touch with each other, no matter what. >>> the food that many of us eat that may be as bad as smoking? what researchers discovered, coming up. good morning! wow. want to start the day with something heart healthy and delicious? you're a talking bee... honey nut cheerios has whole grain oats that can help lower cholesterol. and it tastes good? sure does! right... ♪ wow. delicious, right? yeah. it's the honey, it makes it taste so... ♪ well, would you look at the time... what's the rush? be happy. be healthy. >> closed captioning brought to you by mancini sleepworld. >>> good morning many huge settlement in the banking world. new york state went after standard charter bank of britain agreed to pay 340 million dollars over claims it laundered billions to iran and lied. home depot posting strong numbers net income up

. >> the captain of a united airlines jet made an emergency landing in boston after a flight attendant a lot of camera. the boeing 767 with 167 people was on its way to switzerland. when it was diverted la last night to boston. a flight attendant found the camera and couldn't locate the owner. the pilot decided not to take chance chances to the plane was escorted by fighter jets. it was searched thoroughly and nothing was found. >>> the aarp and linked is giving advice about social networking. jane king joins us with that and more. >> big u.s. automakers rolling out latest sales numbers. chrysler says it's sales were up 13%. keep in mind, chrysler is running a national promotion in july letting buyers defer payments. ford saw 4% drop in sales. we'll get the latest reading on manufacturing. we hear from the fed later on this afternoon. lots to keep track of today. we are positive so far, dow is up about 50 points and bloomberg is also trading in the green. aarp launching a new social network for older americans looking for work. its joint project with mountain based company. many older

no comment from you -- united airlines. >>> isaac is back down to a tropical storm this morning after drenching louisiana and mississippi last night. isaac bypassed new orleans and new levees wednesday flood areas north and south of the city where people had to be rescued. one man vowing to continue to live inside his flooded home. >> it is aggravating, we took a little water a while ago we have to let it go down. >> early this morning the storm packed sustained winds of 45 miles per hour as it moved over southern louisiana heavy rains continue toen the low-lying areas of mississippi, alabama and arkansas. >>> workers say it will be several more days before they finish repairing the damage to a san francisco street caused by a water main break. cleanup continues. crews restored power and water to several homes, allowing people to go back home. crews worked to reduce the size of the hole they dug out a broken piece of the pipe and investigators are still trying to pinpoint the cause of the rupture. >>> new report says pg&e can afford to pay massive penalties, stemming from the 2010 san

hundreds of flight delays for united airlines passengers this afternoon.nd outage did not affect plans air,were already in the but passengers at several united reported line -- long lines at ticket counters. exactly what has happened there is being investigated. no weather delays. very pleasant. for little more refreshing run.5:00 a.m. or 7:00 a.m. run. temperatures today, we reached outside into the 90's. first 90 degree day in 10 days. look at our high temperature. 91 degrees. first time in 10 days. while we have been looking at a the humanity -- humidity, nothing for the break. you the very latest. that circulation. you can really see that eye. it is moving right on the sou of new orleans. about 50 or 60 miles south of the marlins. each time these rains come they come ashore with .ome really gusty winds h ais a long night wit hurricane warning is still out there into southern mississippi, especially alabama. and especially around nor less. see the winds gusting 53 miles per hour. the rain is always suspect. many areas will be getting up to 12 inches of

a rough landing for this united airlines strike as a bird strike literally rips through the airplane. huge hold up on the plane. mistletoe can do wonders for your heart. >> let's look at this morning's prices at the pump. national average 3.52 a gallon. co ♪ >> welcome back. 21 after the hour. quick headlines for you. remember this kneeleds found in sandwiches on a delta flight? guess what? it happened again. a sowing needle reportedly found in a sandwich on a canada flight to toronto. immediately after it was found they are working to make sure it doesn't happen again. in phoenix ooze as a huge storm knocking out power for 900,000 people and shutting down the airport for 7 hours there. >>> thank you so much. you may not know this but there are little changes you can make to your diet to help prevent some of the most deadly diseases. dr. mark seigel is part of our medical a team and is here to break it down for us. so many people suffer from diabetes. good morning. how can we help prevent this? >> this is a really important trick. i think everybody should do this especially diabetics.

united airlines flights are back to normal today... but yesterday was a different story.y.the major problem the hundreds of delayed flights. flights.

they have -- i complained until united airlines until i was blue in the face. d it. so for their frequent flyers the call centers are all in the united states. by the way, i don't care where they are in the united states. they can be in due buc, tucson. i don't character where they are in the united states as long as they are speaking american. i think for the rest of people who just regular customers who call united, they still get somebody in mumbai. >> that's nice, i think, that movement has been made. but it's also a little unsettling because they realize that it's a probability. >> exactly. >> acknowledge people don't like it. >> the point is what got me talking about this today is that the communication workers of america, the cwa, under party larry fowler have started a new campaign to get some legislation passed to correct this problem. they have got legislation in which would do three things: it would take away the tax breaks. it doesn't make it illegal. it would take away the tax breaks for companies who outsource call centers. it would take away the r