also been going over the video from begrudge that showed michele leaving with in our car. >> the united airlinesshed on friday. united officials said they do not expect to cancel any further flights. hundreds of passengers waited for hours some overnight when the united posted on twitter that there were delays. >> traveling with three kids and you're stuck in an airport it's not that great >> i don't see any crowds >> it is frustrating >> they canceled 36 flights and that no explanation why they had a glitch. >> residents in that city are is a nato is keeling people on the ground. hi >> had this a look at the gilding gate bridge and the fog is still have the bridge stock again. we will be right back ♪ [ woman ] sam begged and pleaded... so i sent him to camp. we'd earned lots of points with our new citi thankyou card... and i put them to good use. he told me about his bunkmates, and how he signs up for every activity. ♪ he even hangs out with the camp director. just like that. [ male announcer ] the new citi thankyou premier card gives you more ways to earn points. what's your story? citi can he

the computer outage at united airlines has been resolved... but the impact >>> weekend travel plans still a mess tonight at airports around the country. the computer outage at united airlines has been resolved but the impact has not. don knapp is at s.f.o. where they are still trying to reroute passengers 24 hours after the trouble began. >> that's right. the united airlines computer crash canceled or delayed 130 flights around the world stranding thousands of people. even at this hour some of those folks are still trying to get on airplanes. united airlines computer problems apparently have been fixed but the nightmare for stranded passengers lingers on. robin and her three kids and a young friend were at wits end. >> you look at the sign and it said flight canceled so we stand in line forever. they said we could fly from phoenix to boise. so we will to come all the way down to terminal 1. and when we got to terminal 1 they said the flight from phoenix to boise is completely overbooked so they are sending us all the way back. >> reporter: pat

a trouble nightmare for united airlines' passenger. a computer outage ground in passengers, now it is up and running but the damage has been done. travel plans in shambles people waiting for several hours at the gate. reggie kumar. >> at sfo, united and continental are slowly bringing their computers back on line. a computer problem shut down the entire system. grounding flights country-wide. terminal three the airlines are only going to allow them to carry their backs on the board. no checked baggage. the san jose airport had one fight with one hour delay. at sfo, reggie kumar, kron 4 news. >> new from overnight, oakland fatal shooting of a teenager at 11:40 near been croft ave. the 17 year-old was shot in a parked car. so far, no suspects and no arrests. >> the missing student search still continues michelle ;le, her family, friends from the community team got to find any signs of her. >> once people get signed and they can get specialized training. >>reporter: specialized training over 100 volunteers from organizers in charge of a t

the message is if you're flying on united airlines this morning or later today, be sure to give yourself plenty of time. you should plan to arrive two or even three hours before your scheduled domestic departure. we're at terminal 3, where united has its check in counter. beyond some of the cars you can see there's a lot of traffic out there, and there's a long line of passengers waiting to check in outside. and it's even busier inside. let's show you the video inside the terminal. even though last night's computer glitch has been resolved, passengers who are on the thousands of flights cancelled yesterday are trying to rebook and reschedule their travel plans this morning. that's created some long lines and delays for united passengers. there are separate lines for checking in and rebooking here in sfo, so be sure to ask a representity to make sure you're in the right place. we've seen a few people miss their flights because they spent anywhere from 45 minutes to an hour in the wrong line, then had to start all over again. >> i did not even know about the computer crash until i was in l

we are talking with passengers about the united airlines computer glitch that created a travel nightmare. >>> a chase, crash, and a gasoline tanker truck. we will go to the scene of a pursuit. >>> we are starting to realize they are gone. >> the emotional journey for san francisco firefighters after the recent loss of two of their own. >>> good evening i'm heather holmes. and i'm ken prichard in for ken wayne. >>> thousands of united passengers were left stranded today, and ken da -- and debora talked to passengers caught up in the delay. >> reporter: it's better now than any time in the last 24 hours. the airline and the computers playing catchup all day. >> reporter: from the mouths of babes, the last 24 hours worth wailing about for united airlines and its passengers. this was s.f.o. last night as a massive computer failure planes and stranded travelers. fast forward to this morning, lines incredibly long because even though the technology was humming again, nothing else was. >> when it stops for 5 hours, all the airplanes stopped moving. they are not where they need to be. what they

airline hasn't been much help. >> their computers crashed and they just threw their hands up. didn't know when they would be up. didn't know what they would do with all these people. >> reporter: unitedit is working with passengers to rebook or provide refunds but with airlines flying fuller than ever this summer rebooking has been tough. missing flights halfway around the world. >> warsaw was late. and then we went to frankfurt. and then frankfurt put me to san francisco. >> because you were late to frankfurt? >> you are supposed to be in chicago? >> yes. >> how bad? >> it hasn't been bad at all. i got lucky. >> lucky because she got rerooted to san francisco. bumped up to first class. it was almost as good for josh. >> i got here a couple hours early but still missed my flight. i was waiting in line after line hoping to catch another one. >> got to keep a stiff upper lip on this one. >> it is for work so i'm getting paid. get paid by the hour right now. >> reporter: one analyst said united airlines got a break of sorts. the glitch came after the busiest part of the day. not much consullation to the people standed. >> don knapp at sfo, thank you. >>> well, police are searching tonig

friday night she dropped her parents off to board a flight with united airlines only to find a computer outage virtually shut down the airline for five hours. now she is uncertain if her flight will take off on time. friday passenger saw their flight information vanished from airport screens, thousands were stranded. united airlines cancelled 31 flights in the late more than 100 flights around the world. one day later they say that the computer glitch is fixed, but gave no explanation for the outage. some of friday's flights are still delaying passengers here at sfo. >> we came from the route, then frank greer to germany. and then we found out about two hours later it was canceled and then we had to rebuild. >> i have never been here before, i do not know this place. i am not comfortable here. so i am not very excited or happy about this. >> maybe the treatment is better, maybe they give us more money extra, which should of been in the air, but we were paying for overpriced food and water in the airport so that was pretty frustrating. >> i spoke with the duty officer this is that the ba

>> alan: the long wait continues for united airline passengers of a system-wide commuter meltdown. thousands of passengers are still stranded across the done there and at san francisco international where we're live with the latest. >> lisa: i was here last night and there were thousands of people wreamplet people everywhere. but today people are flying again. last -- there's not a sense of normalcy and things are not running smoothly. >> all day, all night. >> a renewed sense of urgency at unite airlines today. the goal is to get as many passengers out and in the air as quickly as possible. computers at both united and continental, which recently merged, went down at 5:15 friday afternoon, leaving thousands of travelers stranded. but the computers came back on five hours later so passengers say today isn't much better. >> i'm really mad. i have 36 or mother hour -- more hour delay. >> the outage interrupt flight departures, processing, and reservations, a total of 31 flights were cancelled. that doesn't take into account all the dough lays. passengers are fining rebooking isn't ea

once again, all of the united airlines are grounded because of a computer outage. kimberlee sakamoto has a look at how united has taken tuesday web to inform their customers. >> let us take a look at this, let me get to the page, they wrote u.s. experiencing a commuter adages. despite that, many people are tweeting their frustrations. this person writes for chaos! the entire computer system has gone down apparently it is nationwide. this one says and have a pregnant lady in line waiting to travel to a funeral. >> it united has been responding very generically, they say we are working to get that fixed. we do apologize. if they post any irrelevance updates will bring them to you as soon as possible. >> one of the bay area's most notorious as sexual predators and a few days, he will be free. kerry verse has been in and out of prisons and hospitals for more than 20 years. he allowed himself to be chemically castrated in 2004. he was released but neighborhood protests from drove him from several different counties and since then various violations have repeatedly said h

the developing story, it's going to right now, all united airlines flights across the nation are grounded because of a power outage. there are a lot of frustrated passengers. >> reggie? >> continental and united here at terminal three which is this direction are slowing bringing their computers back on line, passengers are allowed to get on flights with a boarding pass and carry on luggage, but they are not allowed to check their bags until further notice. hundreds of passengers stood in line for hours at sfo in terminal 3 hoping to catch their flight. many sat on the floor and talked on their cell phones. some the not know what the airlines were having computer problems. no announcements, no communication as to what is happening, if we can get on a flight. they are passing out water and that is usually a bad indication that we are in big trouble here. i have my mom and my aunt, both of them in wheelchairs and he we do not have boarding -- and we do not have boarding passes to go up stairs and get food or anything. >> we can not fix it. there's to point getting upset. but i want to go hop

united airlines is being very tightlipped about that close call. the united airlines plane is being taken to an air hanger and been checked out. >>> u.s. airways allowed this man on a flight to phoenix wearing women's underwear. two days later a man was removed from a plane after wearing pants that show his underwear. >>> clint bowyer walked across the golden gate bridge today. it was part of the campaign to promote exercise and a healthy heart. it took them less than one hour. >> it was a lot of fun. the fan turnout was great. a little chilly, a little breezy over there. it opened my eyes to how many people who got a chance to enjoy the page. >> he is in town for this weekend toyota savemart 350. >>> you have heard this saying one person's junk is another person's treasure. >>> you can watch bay area news at 7:00 and all of our ktvu newscasts on your computer and mobile device. we are streaming live online at ktvu.com. man: we need a sofa. something i can stretch out on! woman: ooh... that will go with those lamps my mother gave us. or we could ge

airline hasn't been much help. >> the computers crashed and they just threw their hands up. didn't know when they would be up. didn't know what they would do with all these people. >> united said it is working with passengers to rebook or provide refunds. with airlines flying fuller than ever, rebooking has been tough. misty has missed flights half way around the world. >> warsaw was late and then we went to frankfort. >> you're supposed to be in chicago? >> yes. >> how bad has it been? >> it hasn't been bad at all. i got lucky. >> lucky because she got rerouted to san francisco. bumped up to first class. it was almost as good for josh simmons. >> i got here a couple hours early, but still missed my flight. waiting in line after line. hopefully catch another one. >> got to keep it up on this one. >> oh yeah, it's for work, so i'm getting paid. get paid by the hour right now. >> it wasn't so bad for united airlines because the computer crash came sometime after the busiest part of the day. of course that's no consolation for all the folks trying to get on airplanes. >> when might it be okay for these travelers to go to the airport and assume they are going to get on their

. >> delays continue in the wake of that huge computer outage at united airlines, i'll tell you what passengers can expect this weekend coming up. >>> a story few have ever heard. the documentary premiering this weekend about september 11th and a bay area man, and how it's trying to change stereotypes. the news at 5:00 starts right now. >>> good evening, i'm diane dwyer. the problem for united airlines and the lines at sfo will likely continue through the entire weekend. flight delays from that massive computer shutdown stranded thousands of passengers throughout the world and delayed or cancelled more than 150 flights. now, united is trying to get all those folks where they need to go. monty francis is at sfo with an update tonight. monty? >> diane, i just counted more than a dozen departing flights that are delayed here tonight at sfo, and two that are cancelled. the situation is improving here, but travelers, some passengers are still trying to figure out their travel plans. the computers are back up and running, now the system is just trying to catch up from the mess that started

. >> united airlines is slowly recovering testimony after a system-wide computer meltdown, thousands of passengers were stranded across the country, and earlier today, lisa amin gulezian spoke to some frustrated passengers. >> reporter: there was a reed in sense of urgency in unite airlines. the goal is to get as many passengers out and in the air as quickly as possible, computers of both united and content tall -- continental wet down friday afternoon, leaving thousands of travelers stranded. >> not happy. >> the computers came back on five hours later, but passenger sendment today isn't much better. >> feeling very bad right now. >> i'm real ya mad. i had like a 36 or more hour delay. >> the catchup is painful. since the system-wide outage interimmed flight tee part tours, processing, and reservations, a total of 31 flights were cancelled. that doesn't take into account all the delays. passengers are finding rebooking isn't easy. >> supposed to go from here to charlotte, north carolina, from charlotte to huntsville. now we're going from charlotte -- from wherever we're at now, to c

a follow-up to the united airlines click that triggered mass of delays across the nation. nicole has an update for us. >> yes, this is a much different scene here that it was last night. as you can see it is pretty quiet. barely any traffic moving at all through this terminal that was not the case last night when about 130 flights were delayed after a computer glitch virtually shut down all of united airlines. as a ticket it is a video, you could see that the computer screens like this one are showing flights that are delayed or canceled. very few, i spoke with passengers that are still waiting to get on some flights and here is what they had to say. >> traveling with three kids, and you're stuck in an airport is not that great. >> i do not see any crowd, i see power so i hope it is good news. >> we book them a very long time ago, so yes, it is frustrating. >> i spoke with the de officer that confirm that the backlog of the delayed flights is moving along really well tonight. so the passengers that you saw earlier, and a lot of them that i spoke to tonight were able to fin

. >>> we have folks that are trying to get out of united and colonel continental airlines and neither is loading anybody or flying anywhere the in the country is what we are told. >> breaking news at 11:00, all flights grounded. thousands of airline passengers at the bay area are now without nowhere to go, baul because of a computer crash that brought united airlines in the bay area and around the world to a grinding halt. good evening, everyone. raj is off tonight. >>> united in terminal turmoil. not just at sfo but at airports around the globe right now. this is l.a. where tens of thousands of passengers have spilled out of terminal 7 and on to the sidewalk. the line stremping forever. in chicago, equally chaotic. tens of thousands of passengers lining up only to learn they have been grounded. we have what united is saying or not telling its passengers. i know there's an update right now. >> reporter: it is. we just learned moments ago that the computer system is back up. it may not look like it right now, it looks calm out here, but inside it is still chaotic. we are learning two f

one of united airline's hubs. the kiosks and online check-in features were not working and the departure monitors were blank. arrival flights were held on the tarmac. oakland had the same problem. united said a network connectivity issue is to blame for the problem that grounded flights nationwide. the airline says flight operations will be affected all weekend. good news, we haven't seen a lot of canceled flights, but a lot of delayed flights. check your flight if you are flying united or any of the other airlines, because some of them are being affected as well this morning, taking passengers who are bumped off united flights. >>> right now, the search continues for a missing nursing student, michelle le. more than 100 people helped with the search operation that started yesterday and they will be working through the weekend. they fanned out across an area in southern alameda county. you can see there on your map. 26-year-old le has been missing for nearly three weeks. christin ayers has the story. >> reporter:

united airlines apologizing for the computer glitch that left thousands delayed or stranded. ght and travelers can rebook flights without having to pay for it. >>> also in new orleans this weekend, the final day of the republican

and united airlines surviving a bumpy weekend. part of today's money watch report with ashley morrison. >> reporter: united airlines says everything should be back to normal today. over the weekend, computer problems forced the carrier, along with u.s. airways, to cancel dozens of flights, stranding thousands of passengers, and many more flights were delayed and the ripple effect affected nearly every major airport in the country. united says it was not a cyber attack. >>> game makers say hackers have stolen the data of or -- more than a million users and got their hands on names and birth dates and pass words but no other information apparently. and the group responsible for the sony and nintendo cyber attacks have denied responsibility. >>> bank of america customers are waking up to a new fee, beginning today. customers who miss a credit card payment could be subject to penalty rates as high as 30% and have to pay a late fee of up to $25. the bank notified customers of the change in april. >>> and if there is any question about

here and across the country airport chaotic andf major computer glitch at united airlines. lisa is live at san francisco international tonight with the latest on the story. lisa? >> there are still hundreds of people stranded here at the united terminal at sfo. they have been here for hours and still no word on when things will start moving again. united entire computer system went down at 5:15 p.m. pacific standard time. outage interrupted airline flight departure, airport processing and reservation system. all the computer screen that would normally show flight arrival and departure time were blank. or simply had the word united across them. passengers are also not allowed to move past security and anyone that did get past security before the computer went down are still sitting at their gate and planes not taking off. some passengers got so tired of waiting with no answers many just decided to put their bag down and lay on them. patience is running thin here at sfo tonight. >> i walked in and i'm asking people where do we go and people all over the place and i actually do

a united airlines computer outage stranding passengers seemed to be cleared up today. the five-hour outage last night affected united's reservations system. 100 days after japanna nuclear accident, how goes the recovery? that story when the cbs evening news continues. but i learned there's something more i can do. now, i take care with vesicare. once-daily vesicare can help control your bladder muscle and is proven to treat overactive bladder with symptoms of frequent urges and leaks day and night. if you have certain stomach or glaucoma problems, or trouble emptying your bladder, do not take vesicare. vesicare may cause allergic reactions that may be serious. if you experience swelling of the face, lips, throat or tongue, stop taking vesicare and get emergency help. tell your doctor right away if you have severe abdominal pain, or become constipated for three or more days. vesicare may cause blurred vision, so use caution while driving or doing unsafe tasks. common side effects are dry mouth, constipation, and indigestion. so why wait ? ask your doctor today... ... abo

>> united is the second airline to have its operations disrupted by computer problems just this month. last week, a power outage grounded u.s. airways flights nationwide. >>> we move on, tonight, to the fires raging across much of the south this evening. three dozen large fires on the move in ten states. more than 1.2 million acres burning. the worst fires are in texas and a assist, tonight, where stiff winds and high temperatures are making it very difficult for the firefighters. i spoke with reporter demond fernandez, from our affiliate, ktrk, on the scene in tomball, texas. we spoke with him moments ago. demond, thanks for joining us. we can see the emergency vehicles behind you. what can you tell us about the conditions and the fire you're at right now? >> reporter: emergency workers are cooling off behind me right now, are telling me that the dry conditions, coupled with the strong winds and heat, provided the perfect storm for this brush fire. in this case, they tell me a dead tree limb fell on a power line. that caused a spark. hit the grass. and has spread into a 30-acre fire

-ademas, cientos de pasajeros de "united airlines" quedaron varados en los aeropuertos les diremos porepetir a sus amigos cÓmo era que querÍa despedirse de este mundo a ellos no les quedÓ mÁs remedio que cumplir su Última voluntad, querÍa que llevaran su cadÁver por Última vez un partido de fÚtbol. estas imÁgenes obtenidas fueron grabadas con telÉfonos celulares y cÁmaras por los amigos del difunto que pertenecen a la barra, la mÁs fervorosa, las imagenes registran los momentos donde los amigos ingresan el cadÁver al estadio. >> de la parte externa se vienen en tumulto. >> reconocen que cargan el cuerpo de su entraÑable amigo. >> la familia lo trajo asÍ al estadio, para hacerle el Último homenaje de despedida. >> los hinchas no olvidan el tremendo impacto que les produjo ver un ataud. >> todo el mundo mirÓ hace la tribuna. >> lo mÁs increÍble es que los hinchas aseguran que la sÚbita visita del cadaver les trajo suerte. el equipo iba perdiendo y cuando se acomodÓ el fÉretro llegÓ el empate. >> nos sentimos orgullosos de haberlo traido. >> al jugador que hizo el gol le cuesta trabajo cr

clouds out there. 53 this morning in oakland and san francisco. 58 in san jose. >> this morning, united airlines is working to clear a backlog of passengers whose flights were delayed or canceled last night by a nationwide computer glitch. the airline issued waivers if for passengers. the problem prevented the airline from checking baggage and that grounded flights system-wide for five hours. abc7's lisa amin gulezian report on the hundreds of frustrated travelers at s.f.o. >> i'm not happy. trying to get home. >> it's a sentiment shared by thousands of passengers. system-wide computer outage interrupted flight departure, airline processing and reservation system causing this. >> i only got the flight because i could get it on miles. i don't know if i'd fly with them again. it's annoying. my dad is for sure. >> you were going back for father's day. >> exactly. >> it happened 5:15 pacific time, impacting flights across the country. the frustration and confusion among emergencies built. especially after some flights started moving out. >> united express planes started flying but only because they'

that glitch yesterday evening as "a network connectivity issue." . >>> there is new trouble for united airlines the federal aviation administration claims united transferred 13 employees to safety-sensitive positions before it received the results of their drug and alcohol tests. the faa says their random drug testing is not valid. >>> a man was killed in broad daylight by a hit-and-run driver in san francisco's mission district. police say a latino man his 40s was crossing mission street near 18th around 10:40 he was hit by a man driving a white van. witnesses say the chevy van may have front-end daniel. the man was driven by an african-american man who appeared to be in his 30s or 40s. a driver hurt in in suh crash in east palo alto faces charges. police say the 25-year-old driver rolled her suv when she tried to run away from police last night on pulgas avenue, killing a 22-year-old woman riding with her. >>> an eldly san francisco woman with alzheimer's disease is missing tonight. more than 24 hours after she was last seen at her home in the outer richmond. she was last seen near california

united airlines is who i am talking about. they say they fixed the glitch. the system went down several hours. thousands of people were effected. some may still be at the airport this morning waiting to get out. united tried to process everybody by hand while the system was down. exactly how does that work out? >> this has been horrific. we are hungry, we are tired, we want to get home. they won't give us any answers. people in line, get us home. you can't, it is impossible. >> here is the statement from united airlines. they apologizes for the disruption caused to travelers at affected airports and is reaccommodating travelers where necessary. they also waived change fees for the stranded passengers. meanwhile, the other story that got our attention, a man in this country illegally gets clearance to work for an airline. police in miami say that's exactly what happened at american eagle airlines. you're seeing the man there, 38-year-old, now charged with stealing another man's identity to work as a flight attendant for the airline. he was arrested yesterday

. >> following up on computer crash at united airlines. what if it was you that got >>> good evening a big weekend in the city. it's gay pride weekend. there are all sorts of activities to celebrate. there is a transgender march, you can see the route they'll take on this map there. and what police are doing to keep people safe. >> yes. the transmarch supposed to get going at 6:30. and there is is a 8th annual transmarch. organizers say the celebration is one of the times the community comes together with an event that is distinct. everyone is invited. things have been low key here so far this afternoon and this is just the beginning of an action packed weekend this, year, police will increase staffing and checking bags and using metal wands to search for weapons. the weekend-long celebration as tract thousands of people with the sunday parade that is expected to draw a million people. some are closing for the weekend and they're not otherwise taking special precautions. >> we're not too worried. we think if you board up windows you're ask

but the united airlines version cut it out.ell, this is censorship"-- "i mean, just, you know, taking out one cut from an album." this guy was clearly a very progressive type, and he said, "listen, it's not the kind of song that people want to hear at 35,000 feet." you know, and i guess that's true, but it does suggest how it's not to everybody's taste. billie had a difficult life, and i don't want to read too much into the song, but there's some kind of symbiotic relationship going on there. there really is. i mean, i kind of compare it-- there's a kind of dorian gray quality to it all. she took on the coloration of the song. the song became more and more-- the song became more her, and she became more the song. and her performances of it become more poignant and more personal and more painful in a way. the version that we heard a bit of before was the original version, the 1939 version. and there's a kind of-- i used the term before, but there's a kind of cockiness in her voice. i mean, there's a kind of, you know, to-hell-wi

. >> united airlines is still recovering from friday night's system wide computer meltdown. it prevented flights taking off for more than five hours stranding passengers around country. lisa amin gulezian follows up at san francisco international airport where she found plenty of frustrated travelers caught up in the backlog. >> there was a renewed sense of urgency at the united airlines terminal. the goal is to get as many passengers out and into the air and as quickly as possible. the computers went down 5:15 friday afternoon. leaving thousands of travelers stranded. >> but the computers came back on five hours later, but passenger sentiment isn't much better. >> i'm feeling pretty bad light now. >> there is a six or more hour delay. >> the catch-up is painful since the system wide departure, process reservations a total of 31 flights were cancelled. that doesn't take into account all the delays. passengers are finding rebooking isn't easy. >> to go from here to north carolina to huntsville but now we're going to char shot -- charlotte to chicago and then from charlotte to

this morning, united airlines is working to clear a backlog of passengers whose flights were delayed or canceled last night by a nationwide computer glitch. the airline issued waivers if for travelers. the problem prevented the airline from checking baggage and that grounded flights system wide for five hours. abc7's lisa amin gulezian reports on the hundreds of frustrated travelers at s.f.o. >> not happy. trying to get home. >> a sentiment shared by thousands of stranded and united continental airline passengers. system-wide computer outage interrupted flight departures, airport processing and the reservation system causing this. >> i only got the flight because i could get it on miles. i don't know if i'd fly with them again. i'm bummed. my dad is pissed. >> because you were going back for father's day? >> exactly. it happened at 5:15 p.m. pfk time, impacts flights at airports across the country. screens went dark or had words "united" written across it. frustration and confusion among passengers built, especially after some flights started moving out. united express planes started

united airlines computer crash and stranded 3,000 people at san francisco international alone. happens to you? what does the airline owe you? we have answers from michael finney. >> it happened last week. thousands of united passengers stranded because of a computer snafu. >> as you can see they were not happy campers and that is not just a figure of speech. they were camping as it were and as it turns out. should a flight and comforted hotel room awaiting. so why didn't they go there? >> because they didn't know what their rights were. >> that is a travel attorney. he says not all of these people qualified for a night in a hotel room courtesy of united airlines but surely he says some did. >> it depends where you slept. >> you see the airlines own rules called the contract of care, calls for the airlines to supply a hotel room if certain conditions are mernt met. >> if you were a panning that had original flight coupons from sfo or from which airport it was you don't get a hotel. only people passing through who might really need a hotel if it's after 10:00 would be eligible to

. >> los usuarios de united airlins continúan varados en los aeropuertos a pesar de que los vuelos seros tuvieron problemas con los vuelos y algunos de ellos duermieron en el lugar . >> es difícil por que uno tiene la hora de llegada más tarde. >> yo he visto personas llorando y no tienen dinero para pagar hotel . >> pero es difícil . >> el fallo afecto a cientos de salidas de los aeronaves . >> se da un comunicado con disculpas . >> lo que uno espera es que le paguen el hotel por lo menos . >> los problemas ya están reparados pero se espera que los retrasos continúen +. >> en el aeropuerto de san francisco también ocurrió lo mismo . >> provoca atrasos a nivel nacional . >> en el aeropuerto de oclan ningún vuelo se vio afectado. >> un trágico accidente ocurre cuando un vehículo atropella a un peaton . >> cerca de las 10. >> 10.40 de la mañana un vehículo atropello a un peaton que falleció en el lugar . >> el conductor no se detuvo y huyo del lugar . >> segund las descripciones de testigos se desplazaba al parecer en una mini van color blanco . >> yo venía acá acabo y venían como 20 pa

. >> last weekend a united airlines stranded 3,000 people. u if that happens to you? answers from 7 on your side, michael finney. >> it happened last week. thousands of united passengers stranded because of a computer snafu. >> unhappy. >> as you can see, they were not happy campers, and that is not just a figure of speech. many crashed out at the airport, camping, as it were. and as it turns out, they didn't have to rough it. sure, their flights were on hold but a comfortable and free hotel room awaited. so why didn't they go there? >> because they didn't know what their rights were and they didn't get what they should have. >> that's travel attorney, al. he said not all of the people qualified for a night in a hotel room courtesy of united airlines, but surely, he said, some did. >> it depends where you are from. >> you see, the airlines own rules called the contract of care calls for the airline to supply a hotel room if certain conditions are met. >> if you are a passenger who had its original flight coupon from sfo or from whichever airpo

. >>> a pr disaster for united airlines. a computer outage shut down operations for five hours last night leaving people stranded in the bay area and at airports across the country. this is l.a. where tens of thousands of passengers spilled out of the united terminal and onto the sidewalk. the line stretching on forever it seemed like. in chicago united's other major hub equally chaotic. tens of thousands of passengers lined up only to find out that they would be waiting and for a while. cheryl hurd takes us to sfo where frustrations were extremeextrem extremely high. >> reporter: many united continental passengers waiting to take off from san francisco international, didn't know why they were still on the ground. >> there's no information. none whatsoever. there's maybe now some sort of information about the system being down. >> she just graduated from her graduate program and this is supposed to be her gift. >> it's not happening. >> reporter: united sent out a statement saying the airlines experienced a computer outage i

take pkg cu ---la aerolinea "united airlines" informa que esta experimentand o problemas en su sistemae computadoras y que esto ha afectado vuelos en todo el pas. take vo ---en su pagina de twitter, alert que el inconveniente interrumpi el proceso de salidas, procesamient o de pasajeros en el aeropuerto y el sistema de reservaciones ---el problema comenz esta noche en el aeropuerto o'hare de chicago y ha resultado en largas filas de pasajeros. ---la aerolinea dice que esta trabajando para resolver el contratiempo. cu ---ya sali libre el hombre que se rehus a subirse sus pantalones "saggy" en el aeropuerto internacional de san francisco. take vo ---deshon marman, de 20 aÑos tuvo que pagar una fianza para ser liberado, esto, luego de ser detenido por casi un dia, tras el incidente que se suscit en la terminal area el miercoles pasado. ---marman, podra enfrentar cargos de intrusin ilcita, agreson fsica contra un agente del orden y por obstruir una investigacin. topvo ---por andar de mirn ir a la carcel.. ---nicholas springer, el sujeto que hace varias semanas fue detenido por grabar la ro

there is a lot of similarities. >> it will be fun. >> yep. >> coming up. >> latest on united airlines efforts to get back to normal. we have been warning you if you have a flight today check it before you hit the airport. ripple effects from the computer glitch that effected service around the world. >>> and in an apparent first, someone is getting jailed over pg&e's meters how far one woman took her protest we have seen them before and we will see them again. >> we will be right back ,,,, ,,,,,,,, i hate getting less. but i love getting more. i'd trade a lot less for a little more. or a little less for a lot more. either way, when it comes to having more, i want a lot more of more and a little less of less. ♪ and that's exactly what you'll get at embassy suites. more free breakfast, more for my money, more deliciousness, more hearty guffaws... [ guffaws ] because more than enough more is never enough more. more coffee? what do you think? [ female announcer ] free breakfast. more room. complimentary drinks. embassy suites hotels. >> a travelling mess for fathers day weekend, thousands

. >>> then the beltway and if the united airlines flight 1549 can make a splash landing in the hudson, then it can certainly use the the beltway. and the miracle on the hudson plane will rest tonight before heading to the finalling spot in charlotte, north carolina. >>> all right. cool peck churp sent in -- picture sent in, looking over the bay towards the route 50 bridge. sunny hot day down at the beach. give us your shots. we want to give them on air. google them, facebook. take a look. 88 at bwi. you know, that's warm but it's really not excessive, at least not yet. that southwest wind has kicked in. that's going to bring in more hot and humid conditions, chesapeake through the day a hot sunny scenario. also, want to show you this, robert w. coleman wants this. within more weather shot. ellicott city, hot but the humidity will come on. nothing on maryland's most powerful radar. by thursday, a pop-up storm. temperatures are heating up. heat advisory bang at noon including -- beginning at noon, the philadelphia area has an excessive heat warning. watch out for poor air quality, centr

travelers are still being affected by last night's five- hour computer outage that shut down united airlines. thousands of passengers were stranded as united canceled 31 flights and delayed 105 more worldwide. even people arriving at sfo for today's flight face long lines as bumped passengers try to rebook. many waited for hours and missed their flights. >> it wasn't handled well. the computers crashed and they just threw their hands up. didn't know when they would be up. didn't know what they would do with all these people. this is not a happy line. >> united is asking passengers to print their boarding passes at home instead of at the airport in order to avoid some of the long lines and delays. the airline still though has no explanation for the outage. >>> in a video taken by a fellow passenger, a man who was arrested aboard a plane because he was wearing saggy pants insists politely he has done nothing wrong. don knapp on the video that shows the confrontation. >> reporter: the video shot by a passenger and given to the san francisco chronicle begins after deshawn is seated on the flight

. >>> united airlines is still recovering this morning from friday night's system wide computer meltdown. it kept flights from taking off for more than five hours, stranding thousands of passengers all over the country. abc7 follows up at san francisco international airport where she found plenty of frustrated travelers still caught in the backlog. >> follow the line. >> there was a renewed sense of urgency at the united airlines terminal. the goal is to get as many passengers out and in the air as quickly as possible. computers at both united and continental, which recently merged, went down at 5:15 friday afternoon, leaving thousands of travelers stranded. >> not happy. >> but the computers came back on five hours later. the passengers' sentiment today isn't much better. >> i'm feeling -- feeling very bad right now. >> i'm really mad. i have 367 or more hour delay. >> the catch-up is painful. since the system-wide outage interrupted flight departures, processing and reservations, a total of 31 flights were cancelled. that doesn't take into account all of the delays. passengers are fine

. >>> also this morning, chaos at the airports across the country as united airlines computer system goes down. flights cancelled. passengers stranded overnight. we'll have the latest. i feel the pain. >> a huge, huge headache there. >>> also, this morning, a mother's resilient determination to help solve a medical mystery. she spent years searching for the true cause of her twins' strange symptoms and it finally pays off. the disabled disorder that caused involuntary spasm and left one twin unable to walk is now all but gone. we'll tell you about the next high-tech generation medicine cure that helped her children. >> she's an incredible woman. this is a great story. we'll have that coming up. >>> plus, we're covering a high-stakes hearing in an italian courtroom this morning as amanda knox is trying to get her conviction overturned. she's counting on a rogue's gallery of witnesses, all prisoners, to helper. there's been a lot of action this morning. one got sick and prosecutors objected to another one. we'll get a life report coming up. >>> but we are going to start with that terro

. >>> united airlines is still recovering this morning from friday night's system wide computer meltdown. it kept flights from taking off for more than five hours, stranding thousands of passengers all over the country. abc7 follows up at san francisco international airport where she found plenty of frustrated travelers still caught in the backlog. >> follow the line. >> there was a renewed sense of urgency at the united airlines terminal. >> boring pass. >> the goal is to get as many passengers out and in the air as quickly as possible. computers at both united and continental, which recently merged, went down at 5:15 friday afternoon, leaving thousands of travelers stranded. >> not happy. >> but the computers came back on five hours later. the passengers' sentiment today isn't much better. >> i'm feeling -- feeling very bad right now. >> i'm really mad. i have 367 or more hour delay. -- i have a 367 or more hour delay. >> the catch-up is painful. since the system-wide outage interrupted flight departures, processing and reservations, a total of 31 flights were cancelled. that doesn't t

. >> alan: the long wait continues for united airline passengers after a system-wide commuter meltdown. thousands of pangers still stranded across the country, including at san francisco international airport. lisa amin gulezian spoke to some frustrated passengers today. >> lisa: there was renewed sense of urgency at united. the goal is to get as many passengers out and in the air as quickly as possible. computers at both united and continental, which merged, went down at 5:15 friday afternoon, leaving thousands of travelers stranded. but the computers came back on five hours later. but passengers' sentiments today isn't much better. >> feeling bad. >> i'm really mad. i have a 36 or more hour delay. >> the catchup is painful since the outage interrupted depart tiers, processing, and reservations, 31 flights were cancelled. that doesn't take into account the delays. passengers are finding reeboking isn't easy. >> supposed to go from here to charlotte, north carolina, then to huntsville, now we go from wherever we're at now, to chicago, from chicago to charlotte, from charlotte to huntsv

long lines now at san francisco airport as a computer outage brings united airlines to a standstill. good evening. i'm gasia mikaelian. >> and i'm frank somerville, thousands of passengers unable to board their flights at united destinations across the country. the developing news now live from sfo where united is that airport's biggest carrier. >> reporter: it has been quite a night. not many people going through. we understand if you take a look down the hall of terminal 3 that they have in the past five or 10 minutes been able to get some of those computer systems back up and running, but it was a brutal evening here tonight. united says this wiped out their computers. ha means people would not check in -- that means people would not check in, would not get boarding passes or their bags. the computer glitch led to long lines that stretched through terminal 3 with a lot of confusion and passengers said very little information. >> i tried to log ontooth.com bit can't get on to -- on to youth.com, but i can't get on to -- united.com, but i can't get on to do anything. >> we're all jus

here is carly carlin with the bloomberg business report. >> united airlines say things are back to normalitch friday. the airline blaming a network connectivity issue. u.s. airways operating normally now after recovering from a computer outage yesterday morning. the publisher of the video game sonic has been hacked. personal data of millions of users in europe have been compromised. if you are hoping to mail something to canada, you're out of luck. they're not accepting mail to canada because of the strike of the canadian postal workers. you can get mail there if you play extra for global express service. >>> tension over the greek debt problem. european government failed to agree on the release of a loan payment to save the government from defaulting on the debt. gains on s&p on friday. optimism that a deal would be worked out. some like it hot. the marilyn monroe dress she wore in "seven year itch" sell for $4.6 million according to reuters. it was part of auction of movie memorabilia collected by actress debbie reynolds. at the new york stock exchange, i'm callie carolyn with the bloom

. >>> problems for united airlines will likely continue throughout the entire weekend. flight delays from the massive computer shutdown, stranded millions of passengers around the world. the computers are now back up and running, we're told, now the system is trying to catch up from the mess that started last night when the computers, the control flight departures, airport processing and reservations all went dark. passengers were unable to check in, and flights were unable to take off. the airport duty manager sid there were a large number of people who slept in the terminal last night. passengers are frustrated with the lack of information from united. >> i haven't gotten a straight answer from anybody. they're not willing to listen to your problems or answer your questions. it's like the passengers don't mean anything. and it's every man for himself. >> united has not provided any information on what caused the computer problem in the first place, but did say on the airline's twitter feed, that the problem had been fixed. >>> in oakland, police are trying to find a g

last weekend united airlines computer crash stranded travelers around the country. 3,000 people at sanncisco international alone. so what if something like that happens to you? what does the airline owe you? some answers from 7 on your side, michael finney. >> it happened last week. thousands of united passengers stranded because of a computer snafu. >> unhappy. >> as you can see, they were not happy campers, and that is not just a figure of speech. many crashed out at the airport, camping, as it were. and as it turns out, they didn't have to rough it. sure, their flights were on hold but a comfortable and free hotel room awaited. so why didn't they go there? >> because they didn't know what their rights were and they didn't get what they should have. >> that's travel attorney, al. he said not all of the people qualified for a night in a hotel room courtesy of united airlines, but surely, he said, some did. >> it depends where you are from. >> you see, the airlines own rules called the contract of carriage calls for the airline to supply a hotel room if certain conditions are met. >> i

long lines now at san francisco airport as a computer outage brings united airlines to a standstill. good evening. i'm gasia mikaelian. >> and i'm frank somerville, thousands of passengers unable to board their flights at united destinations across the country. the developing news now live from sfo where united is that airport's biggest carrier. >> reporter: it has been quite a night. not many people going through. we understand if you take a look down the hall of terminal 3 that they have in the past five or 10 minutes been able to get some of those computer systems back up and running, but it was a brutal evening here tonight. united says this wiped out their computers. ha means people would not check in -- that means people would not check in, would not get boarding passes or their bags. the computer glitch led to long lines that stretched through terminal 3 with a lot of confusion and passengers said very little information. >> i tried to log ontooth.com bit can't get on to -- on to youth.com, but i can't get on to -- united.com, but i can't get on to do anything. >> we're all jus

. >>> and united airlines is still playing catch-up this weekend after a computer glitch stranded thousands of passengers, many of whom still aren't where they want to be this morning. san francisco international is one of the airports where that glitch shut down united computers, delaying or cancelling more than 150 flights starting friday night. they control flight departures, airport processing and reservations as well. the sfo duty manager said quite a few people slept in the terminal friday night. passengers tell us they are frustrated to be grounded but even more annoyed with the lack of information from the airline. >> i haven't gotten a straight answer from anybody. they're not even willing to listen to your problems or answer your questions. it's like the passengers don't mean anything and it's every man for himself. >> united is not revealing what caused that computer problem in the first place except to say that it was caused by a network connectivity issues. the twitter feed says the problem has been resolved. >>> a woman is in custody after protesting the installation of a smar