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hours from now a pair of hearings as united and american airlines face the music following of violence. we are live with what we can expect. >> he plays the part of a pirate who wants all the gold, johnny depp wasting his money in real life. the actor undergoing a mental evaluation. kevin, meet your father. kevin kevin kevin kevin kevin kevin kevin kevin kevin kevin trusted advice for life. kevin, how's your mom? life well planned. see what a raymond james financial advisor can do for you. what's the story behind green mountain coffee and fair trade? let's take a flight to colombia. this is boris calvo. boris grows mind-blowing coffee. and because we pay him a fair price, he improves his farm and invest in his community to make even better coffee. t. green mountain coffee. if you want to stay on top of your health, one simple thing to do -- is take the pledge to go and get screened for the cancers that might affect you. so stand up to cancer and take the pledge at getscreenednow.org it only takes a minute to take care of yourself, and nothing rhymes with "org"... the shlike a bald peng
hours from now a pair of hearings as united and american airlines face the music following of violence. we are live with what we can expect. >> he plays the part of a pirate who wants all the gold, johnny depp wasting his money in real life. the actor undergoing a mental evaluation. kevin, meet your father. kevin kevin kevin kevin kevin kevin kevin kevin kevin kevin trusted advice for life. kevin, how's your mom? life well planned. see what a raymond james financial advisor can do for...
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ceos of united and american airlines in the hot seat on capitol hillollowing widespread outrage over how they treat some passengers. that is next. >>> plus apple set to release earnings results any minute. what to expect from the tech giant and quarter after trillion dollars in cash. will consumers still buy whatever apple is selling? yes. >> i don't really expect much. i will probably getit anyway to be honest. ♪ predictable. the comfort in knowing where things are headed. because as we live longer... and markets continue to rise and fall... predictable is one thing you need in retirement to help protect what you've earned and ensure it lasts. introducing brighthouse financial. a new company established by metlife to specialize in annuities & life insurance. talk to your advisor about a brighter financial future. my frii say not if you this protect yourself.ary. what is scary? pneumococcal pneumonia. it's a serious disease. my doctor said the risk is greater now that i'm over 50! yeah...ya-ha... just one dose of the prevnar 13® vaccine can help protect you from pneumococcal pneumoni
ceos of united and american airlines in the hot seat on capitol hillollowing widespread outrage over how they treat some passengers. that is next. >>> plus apple set to release earnings results any minute. what to expect from the tech giant and quarter after trillion dollars in cash. will consumers still buy whatever apple is selling? yes. >> i don't really expect much. i will probably getit anyway to be honest. ♪ predictable. the comfort in knowing where things are headed....
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May 3, 2017
05/17
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. >> reporter: both united and american airlines promising significant changes. >> we will do better. >> reporter: consumer advocates say, among the problems, more fliers and less competition. over the last 12 years, megamergers have dramatically cut the number of big carriers from eight to just four. meanwhile, it is the flight attendants who are very often left to keep the peace. >> that's what we are doing every day, de-escalating issues between passengers so we don't have a real big problem in the air. >> reporter: and we're sitting closer together. >> we're sitting closer, packed in like never before. >> reporter: if the airlines don't improve customer service, congress could impose new tough laws. >> seize this opportunity, because, if you don't, we're going to come, and you're not going to like it. >> reporter: a not-so-veiled warning there. most members of congress said before the airlines fix this on their own before capitol him involvement. but patience is wearing thin. >>> in south carolina, former north charleston police officer who was videotaped in the shooting death of
. >> reporter: both united and american airlines promising significant changes. >> we will do better. >> reporter: consumer advocates say, among the problems, more fliers and less competition. over the last 12 years, megamergers have dramatically cut the number of big carriers from eight to just four. meanwhile, it is the flight attendants who are very often left to keep the peace. >> that's what we are doing every day, de-escalating issues between passengers so we don't...
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May 25, 2017
05/17
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and another scare on a tarmac, this time out of texas. a pair of planes loaded with passengers clipped their wings last night at that airport. the united airlines and american airlines planes colliding at austin bergstrom international airport. the american flight was taxiing to the gate and the united flight was taxiing to the runway. they clipped wings. >> it was panic. it was unbelievable, you could see the actual wings hit together and it's just shock. >> the faa hasn't said who's to blame for that collision. >>> we're getting a closer look at the wall of debris that buried highway 1. this is about 40 miles south of big sur. engineers and geologists looking into whether there's still a road where that slide came down on saturday night. caltran says it has no idea when highway 1 will reopen. >>> an update now on the fixes at the main spillway at the oroville dam. construction crews a s ars are ready to pour fresh concrete. crews are rushing in to repair the spillway before the next rainy season. >>> talking about the next hurricane season, we'll get a look at that forecast. weather experts making their predictions today on how many hurricanes they antici
and another scare on a tarmac, this time out of texas. a pair of planes loaded with passengers clipped their wings last night at that airport. the united airlines and american airlines planes colliding at austin bergstrom international airport. the american flight was taxiing to the gate and the united flight was taxiing to the runway. they clipped wings. >> it was panic. it was unbelievable, you could see the actual wings hit together and it's just shock. >> the faa hasn't said...
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May 2, 2017
05/17
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i do fly frequently with united airlines and american airlines. my understanding, from my exposure with flying, republican theynes, where is the ceo, are in bankruptcy, is this a money issue? there were no airline employees that caused the physical damage. was a unitedes, he airlines customer and therefore the responsibility does lie with them. the ceo is stepping up to that. where is the faa? they have set federal aviation regulations. if airlines do not make the regulations, they have to support them. will the faa step up, section ., that govern.r crewmember instructions and passenger compliance. if the flight crew does not enforce the regulations, they are liable for fines. will the faa step up and say which regulations are going to be supported? and will they have consequences for them? is this a situation where we do reward poor behavior? comply? dr. dao did not he had a choice to comply, is there any responsibility on the behavior of customers? i watched the incident involving the lady with the stroller. that is very different from what happ
i do fly frequently with united airlines and american airlines. my understanding, from my exposure with flying, republican theynes, where is the ceo, are in bankruptcy, is this a money issue? there were no airline employees that caused the physical damage. was a unitedes, he airlines customer and therefore the responsibility does lie with them. the ceo is stepping up to that. where is the faa? they have set federal aviation regulations. if airlines do not make the regulations, they have to...
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May 2, 2017
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we begin with united and american airlines. member last month united a settled a lawsuit and vowed policy changes after violently drag this passenger off a plane. and then an american airlines flight attendant in trouble with a scuffle with passenger over a stroller. ceos will be grilled including house transportation chairman bill shuster who joined us earlier this morning. >> you have to take care of your customers. so today in this hearing we are going to ask some tough questions and we want real answers and want to see real action. if they don't act, then congress will act. that's something that i don't like to do. put new laws and regulations into place because it's one size fits all never seems to work. heather: that hearing set for 9:30 this morning. fbi translator asked to investigate an isis terrorist ends up flying to syria to marry him. cnn report says danielle green fled to syria years ago in order to tie the knot with a brutal terrorist named david can yoonceappeared in videos hog heads. she realized the marriage wa
we begin with united and american airlines. member last month united a settled a lawsuit and vowed policy changes after violently drag this passenger off a plane. and then an american airlines flight attendant in trouble with a scuffle with passenger over a stroller. ceos will be grilled including house transportation chairman bill shuster who joined us earlier this morning. >> you have to take care of your customers. so today in this hearing we are going to ask some tough questions and...
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May 16, 2017
05/17
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the report released today says united and american airlines are not far behind. for the negatives, virgin airlines is the highest rated delayed flight. spirit airline has the highest consumer complaints. alison: covering metro tonight. for the 15th safetrack surge. this started this morning on the orange line in prince george's county. right now there are five stations closed and they have been replaced by the bus bridges. the transportation reporter brianne carter with a check of how things are going. >> this is just after 5:00. it looks like no one is here. that is the good news. some didn't go to other stations because they knew nothing about this. >> the stations shutter for the latest round of the 2446 hour track work. >> there is no rail service from new carrollton to stadium armory. >> the shuttle buses run between the stations. >> you can just plan to get >> things got off to a smooth start this morning but we still found folks unaware of the disruption. >> smith noticed something wasn't right. he called his wife who was also confused. >> get home on a sh
the report released today says united and american airlines are not far behind. for the negatives, virgin airlines is the highest rated delayed flight. spirit airline has the highest consumer complaints. alison: covering metro tonight. for the 15th safetrack surge. this started this morning on the orange line in prince george's county. right now there are five stations closed and they have been replaced by the bus bridges. the transportation reporter brianne carter with a check of how things...
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airline today. i should point out that is not just united ceo in the hot seat, but there's also executives from american, alaska, andouthwest airlines. this hearing as is scheduled to last summer more hours. >> jenna: kristin, thank you. >> jon: some new details are emerging about a man arrested in a deadly stabbing attack at the university of texas. raising new questions about possible motive. will tell you about that. plus, north korea, accusing the u.s. of pushing the world to the brink of nuclear war. how can washington de-escalate the situation? a counterterrorism expert weighs in next to dig a hole to china. at&t is working with farmers to improve irrigation techniques. remote moisture sensors use a reliable network to tell them when and where to water. so that farmers like ray can compete in big ways. china. oh ... he got there. that's the power of and. >> jon: right now, investigators searching for a motive in a deadly stabbing at the university of texas. authorities in austin say a student with a large hunting knife calmly walked around the plaza near the school gym, stabbing for people before being tackled
airline today. i should point out that is not just united ceo in the hot seat, but there's also executives from american, alaska, andouthwest airlines. this hearing as is scheduled to last summer more hours. >> jenna: kristin, thank you. >> jon: some new details are emerging about a man arrested in a deadly stabbing attack at the university of texas. raising new questions about possible motive. will tell you about that. plus, north korea, accusing the u.s. of pushing the world to...
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May 17, 2017
05/17
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rounding out the top 4 are hawaiian, united and american airlines. >>> at the bottom of the list, jetbluegin america. >>> tonight caltrain will host a public meeting to gather feedback on proposed changes to fare and parking rates. the railroad has proposed increasing zone fares bee 25 cents to help cover a projected $10 million operating budget shortfall part of caltrains' plan to consider price adjustments every two years. caltrain last adjusted fares in 2016 when adult based fares and parking charges were increased by 50 cents. >>> time now 6:46. so it's parking 101 or traffic 101, rather. >> traffic 101. >> what's the situation now? >> we are tracking three accidents on 101 right now that are definitely slowing your commute down this morning. we'll begin in san jose. this is northbound 101 right near capitol expressway. two cars got into it there. and they have traffic backed up to about silver valley creek so just a heads up for anyone traveling there. and then further north, right near shoreline another two-car crash speeds drop 45 miles per hour. it's getting close to highway 237 w
rounding out the top 4 are hawaiian, united and american airlines. >>> at the bottom of the list, jetbluegin america. >>> tonight caltrain will host a public meeting to gather feedback on proposed changes to fare and parking rates. the railroad has proposed increasing zone fares bee 25 cents to help cover a projected $10 million operating budget shortfall part of caltrains' plan to consider price adjustments every two years. caltrain last adjusted fares in 2016 when adult...
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. >> jon: the ceos of united and american airlines testifying today before the house transportation committeeer widespread outrage over how the airlines have recently treated some passengers. fox business networks adam is live in washington with more on that. >> good afternoon. more than 40,000 people were actually bumped against their will from fights last year, but it was the incident on board the united express last month that enraged passengers and congress, dr. david dao, you have seen the video, list buddy and injured when airport security forcibly removed him from his seat. united airlines ceo oscar -- he said that the airline, united had committed a serious breach of public trust because employees did not have authority to do what was right or use common sense. >> i am personally sorry for the fact that my immediate response and the response of arrow airline was inadequate to that moment. no customer, no individual should ever be treated the way mr. dao was, ever. >> so united now offers up to $10,000 to customers willing to give up a seat and has a new no questions asked $1500 paymen
. >> jon: the ceos of united and american airlines testifying today before the house transportation committeeer widespread outrage over how the airlines have recently treated some passengers. fox business networks adam is live in washington with more on that. >> good afternoon. more than 40,000 people were actually bumped against their will from fights last year, but it was the incident on board the united express last month that enraged passengers and congress, dr. david dao, you...
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05/17
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airlines. the only american carrier on this top 30 list is virgin america. the airline that merged at the end of last year with alaska air. delta is 35. united, 68. andnes is 77th. one notch below ethiopian airlines. meanwhile, asian carriers account for 13 of the world's top 30 airlines. and european-based carriers place in 9 of the world's top 30 airline slots. one reason for this, as the economist points out, is that european regulators have tried to keep their air industry more fragmented and more competitive. remember, in the u.s., four airlines control more than 80% of the market. but in europe, the top ten airlines control less than 70% of that market. that's meant cheaper airfares in europe, but also less profitability than american carriers. north american carriers boast a net profit margin of about $20 per passenger while european carriers make only a profit of about $5.55 per passenger. yet the europeans like the americans have been making money for the last seven years and are expected to earn $5.6 billion of profit in 2017. so what lessons can americans learn from europeans? the biggest may be that airline consolidation in the united sta
airlines. the only american carrier on this top 30 list is virgin america. the airline that merged at the end of last year with alaska air. delta is 35. united, 68. andnes is 77th. one notch below ethiopian airlines. meanwhile, asian carriers account for 13 of the world's top 30 airlines. and european-based carriers place in 9 of the world's top 30 airline slots. one reason for this, as the economist points out, is that european regulators have tried to keep their air industry more fragmented...
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May 11, 2017
05/17
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an expansion of the band could impact airlines including united and delta, american airlines. how to ensure that lithium batteries stored in my kitchen antics lead in midair. officials reportedly plan to meet today at airline industry officials to discuss security issues. lauren: let's get you caught up in global market action overnight. there is a good third of 1% of the hang seng in hong kong up 1%. china, the shanghai composite tacking on 1% and the caspian south korea 1.2% yesterday. trip to europe has been a great story. today is the bank of england meeting super thursday 7:00 a.m. we will find out any news on interest rates not likely to make any news. an outlook for the economy in the minutes of their latest meeting. the cac quarante to the upside. german dax up 1%. on thursday as technology duvall. lauren: donated at the g7 to shed further light of the trump agenda if you will. generous in the u.s. s&p futures coming off the coming off a record yesterday down three. nasdaq down six. trade to watch in oil and gold, two of three trading days in today about that card up a
an expansion of the band could impact airlines including united and delta, american airlines. how to ensure that lithium batteries stored in my kitchen antics lead in midair. officials reportedly plan to meet today at airline industry officials to discuss security issues. lauren: let's get you caught up in global market action overnight. there is a good third of 1% of the hang seng in hong kong up 1%. china, the shanghai composite tacking on 1% and the caspian south korea 1.2% yesterday. trip...
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05/17
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united passenger. lawmakers heard from the ceo of united airlines and other united representatives. they're also hearing from representatives from american, alaska and southwest airlines. >>> millions are under a state of emergency in the central trs. after a deadly storm weekend, at least 17 people were killed and dozens more were hurt. flood warnings cover most of the state of missouri. currents were so strong along the meramec river near st. louis. an entire steel bridge was swept away. images taken before and after the flooding throughout the state show the devastation. victims can't believe how quickly water submerg everything. >> it happened so fast, once the water started coming in under the doors, i don't know if it was 15, 20 minutes and it was sky high in the house. >> more rain is expected there on wednesday increasing the possibility of flash flooding. >>> the same system that caused all the flooding out west was just a nuisance for most of us. it brought down these power lines in dumfries, virginia overnight. a few downed trees but nothing like what millions are dealing with out west. >> it's breezy and humid today thankfull
united passenger. lawmakers heard from the ceo of united airlines and other united representatives. they're also hearing from representatives from american, alaska and southwest airlines. >>> millions are under a state of emergency in the central trs. after a deadly storm weekend, at least 17 people were killed and dozens more were hurt. flood warnings cover most of the state of missouri. currents were so strong along the meramec river near st. louis. an entire steel bridge was swept...
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May 11, 2017
05/17
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united states. that means it's a ban which already affects flights coming from eight muslim majority countries will expand and affect u.s. airlines for the first time particularly delta, united and american is warning that the lap ton ban could disrupt the aviation industry and slam tourism with nearly 350 flights on a daily basis roughly 30 40d% 40% of overseas travelers come from europe. today john kelly met with lawmakers about aviation threats. the trump administration has said that the original ban was necessary because intelligence suggested that terrorists are new able to hide explosives in laptops and other devices. be sure to follow me on twitter and facebook or tweet the show. we actually read them. that is it for "the lead." i'm jake tapper. i now turn you over to mr. wolf blitzer in "the situation roo.". >>> happening now, breaking news, showboat. president trump attacks the ousted fbi director james comey saying he would have fired him regardless of the justice department recommendation. ending the investigation.white house says it wants the russia investigation to come to its conclusion and says it has, quote, taken steps to make that happen by removing director comey. >>>
united states. that means it's a ban which already affects flights coming from eight muslim majority countries will expand and affect u.s. airlines for the first time particularly delta, united and american is warning that the lap ton ban could disrupt the aviation industry and slam tourism with nearly 350 flights on a daily basis roughly 30 40d% 40% of overseas travelers come from europe. today john kelly met with lawmakers about aviation threats. the trump administration has said that the...
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May 3, 2017
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say, southwest says they will absolutely work to simplify their contract and it is already working on it. american airlines and unitedlways read that fineprint. donald trump presenting the team with the coveted commander in chief, people claiming victory over the army and navy. >> not only the future of the air force but the future of our country, skill, dedication, patriotism represent the best of america. >> they are presenting donald trump with his own -- look at that. the central and eastern us, the deep south bracing for wicked weather. >> janice dean tracking the storm. >> reporter: let's look at some may storms on the way. you see where the boundary is, 30s and 40s north of the boundary, 81 in phoenix in atlanta, along that boundary a potential for severe storms, heavy rainfall, and heavy rainfall across central plains and oklahoma to kansas and missouri and that is the area we are concerned with flooding so flood watches and warnings in effect, flash flooding in effect as well. all these areas could see potential for several inches of rain in a short time. can't take any more moisture. severe threat, getting
say, southwest says they will absolutely work to simplify their contract and it is already working on it. american airlines and unitedlways read that fineprint. donald trump presenting the team with the coveted commander in chief, people claiming victory over the army and navy. >> not only the future of the air force but the future of our country, skill, dedication, patriotism represent the best of america. >> they are presenting donald trump with his own -- look at that. the...
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May 2, 2017
05/17
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airline industry consolidation and most particularly the megamergers since 2008 of delta northwest, united continue tenial and american airlines has hurt consumers. the harmful effects of this consolidation have come home to roost in numerous ways. lack of competition and consumer choice allows carriers to disregard the interests and concerns of their passengers in ways that would have been unthinkable when there were 12 or 10 or 8 major airlines in the united states. compounding the harmful effects of industry concentration, passenger protections are further compromised because the airline deregulation act preempted state consumer protection laws. it was to keep them from regulation. consumers do not interest the right of action to sue. it struck down new york state's 2007 airline passenger bill of rights. it's also become more difficult for consumers to determine the true cost of flying. basic services such as checking baggage, selecting seats, changing flight reservations, even carrying on a small bag in some cases are subject to higher and higher fees. this means it's no longer accurate to make apples to apples co
airline industry consolidation and most particularly the megamergers since 2008 of delta northwest, united continue tenial and american airlines has hurt consumers. the harmful effects of this consolidation have come home to roost in numerous ways. lack of competition and consumer choice allows carriers to disregard the interests and concerns of their passengers in ways that would have been unthinkable when there were 12 or 10 or 8 major airlines in the united states. compounding the harmful...
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May 3, 2017
05/17
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and is taking steps to change how it responds to future overbooking situations. >> how much do you hate the american people? >> reporter: the house transportation committee went after executives from united, american, alaska and southwest airlines about their customer policies. >> but essentially, you represent four regional monopolies. um, so you have been able to do anything you want to do. add on fees, basic services that we take for granted. >> we don't see meaningful results that improve customer service, the next time this committee meets to address the issue, i can assure you, you won't like the outcome. >> reporter: peter greenberg says any rule changes to help flyers will come from the department of transportation, not lawmakers. >> i have never seen a passenger rights bill introduced in congress that got out of committee. it dies a slow death. >> reporter: passengers in dallas say flying is now a hassle and that changes are needed. >> today it's just a challenge. it's important that for the meet that is we schedule, months in advance, that we're there on time and we can leave on time. >> reporter: the department of transportation reported tuesday that the industry is making record money, 13.5 billion dollars last year
and is taking steps to change how it responds to future overbooking situations. >> how much do you hate the american people? >> reporter: the house transportation committee went after executives from united, american, alaska and southwest airlines about their customer policies. >> but essentially, you represent four regional monopolies. um, so you have been able to do anything you want to do. add on fees, basic services that we take for granted. >> we don't see...
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May 10, 2017
05/17
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and a chipped tooth. southwest airlines statement, our employees are our everyday heroes and are trained to deescalate conflict while delivering customer service every day. united airlines and the dragging off of this doctor, americanen a flight attendant wouldn't let a mother board with her double wide stroller. we spoke to this man who tried to break up sunday's fight on southwest. >> i see the stewardess trapped below the seat, on the grounded and she was being pummeled at the same time the other gentleman was being pummeled. then i separated them sand started moving him to front of the plane. >> burbank police said they arrested a 37-year-old from lancaster and they say they still don't know what caused the brawl. >>> a few strands of hair has solved a 140-year-old mystery in san francisco. researchers today announced the identity of a girl inside a coffin discovered last may during construction work that was being done on a home. her name is edith howard cook. she died in 1876 at the age of 2. researchers used her h dna and was linked to her >>> it's to honor an alum who graduated before most of them were even born, but whose impact may outlive them >>> in this view from emeryvi e emeryville, there's a tempera
and a chipped tooth. southwest airlines statement, our employees are our everyday heroes and are trained to deescalate conflict while delivering customer service every day. united airlines and the dragging off of this doctor, americanen a flight attendant wouldn't let a mother board with her double wide stroller. we spoke to this man who tried to break up sunday's fight on southwest. >> i see the stewardess trapped below the seat, on the grounded and she was being pummeled at the same...
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May 10, 2017
05/17
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and a chipped tooth. southwest airlines statement, our employees are our everyday heroes and are trained to deescalate conflict while delivering customer service every day. united airlines and the dragging off of this doctor, americanlight attendant wouldn't let a mother board with her double wide stroller. we spoke to this man who tried to break up sunday's fight on southwest. >> i see the stewardess trapped below the seat, on the grounded and she was being pummeled at the same time the other gentleman was being pummeled. then i separated them sand started moving him to front of the plane. >> burbank police said they arrested a 37-year-old from lancaster and they say they still don't know what caused the brawl. >>> a few strands of hair has solved a 140-year-old mystery in san francisco. researchers today announced the identity of a girl inside a coffin discovered last may during construction work that was being done on a home. her name is edith howard cook. she died in 1876 at the age of 2. researchers used her hair for dna and was linked to her uncle. >>> it's to honor an alum who graduated before most of them were even born, but whose impact may outlive them all. >>> in this view from emeryvi e emeryville, ther
and a chipped tooth. southwest airlines statement, our employees are our everyday heroes and are trained to deescalate conflict while delivering customer service every day. united airlines and the dragging off of this doctor, americanlight attendant wouldn't let a mother board with her double wide stroller. we spoke to this man who tried to break up sunday's fight on southwest. >> i see the stewardess trapped below the seat, on the grounded and she was being pummeled at the same time the...
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airline industry is getting the message now. >> apologies abound today on capitol hill. leaders from united, american, alaska, and southwest airlines testified in front of the house transportation committee. united's ceo apologized again for the way dr. david dao was treatedn that flight. american airlines apologized for a flight attendant arguing with a passenger after pulling a stroller from a mother. lawmakers told the airlines these things cannot keep happening to paying customers. >> there's something clearly broken when we see passengers treated the way some of them have been treated in recent flights. >> situations like this are an outlier, but it's important for americans to take responsibility when we don't handle things well. >> this has to be a turning point for the 87,000 people and professionals here at united. >> united's ceo took the opportunity to reiterate four changes his company is already making. united employees will only call police when there's a security concern. he says crew members have to be booked an hour before takeoff to prevent last-minute seat changes. united increased incentives f
airline industry is getting the message now. >> apologies abound today on capitol hill. leaders from united, american, alaska, and southwest airlines testified in front of the house transportation committee. united's ceo apologized again for the way dr. david dao was treatedn that flight. american airlines apologized for a flight attendant arguing with a passenger after pulling a stroller from a mother. lawmakers told the airlines these things cannot keep happening to paying customers....
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May 2, 2017
05/17
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and the airlines will be held accountable. airlines, the major including united, alaska, southwest, and american, testified today. lawmakers told the industry leaders people are being crammed on aircraft like never before and that is testing the patience of passengers and flight attendants. the hearing is a result of a series of high-profile incidences, most notably this one on april 9 when dr. david dao was forcibly removed from a united airlines flight 3411. the united ceo said what happened on the aircraft was a breach of public trust and vowed to do better for customers. >> this has to be a turning point for the 87,000 people and professionals at united and it is my mission to make sure we make the changes needed to provide our customers with the highest levels of service you come to accept, reliability and a deeper sense of respect and trust. proposed legislation that would prevent the and life from overbooking flights and from removing passengers once they are seated on an aircraft. of two- this is one hearings, the second will be thursday. lindsey: happening today, president trump will speak with the russi
and the airlines will be held accountable. airlines, the major including united, alaska, southwest, and american, testified today. lawmakers told the industry leaders people are being crammed on aircraft like never before and that is testing the patience of passengers and flight attendants. the hearing is a result of a series of high-profile incidences, most notably this one on april 9 when dr. david dao was forcibly removed from a united airlines flight 3411. the united ceo said what happened...
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May 11, 2017
05/17
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while the incident received worldwide attention, lers known is united airlines track record of hiring and ploegt african american pilots at the airline. tonight thenl then a conversation with two of the pilots alleging they continue to face barriers within the airline industry. we're glad you joined us a conversation of the pilots who are part of the united we stand for diversity coalition in just a moment. >> and by contributions to your pbs station from viewers like you. thank you. >>> the viral video showing dr. david dau being drabd dragged off that united airlines fight getting attention from everywhere. they filed a complaint with the company which forced united hire black pilots of oufr guests tonight along with 20 others have filed a complaint alleging black pilots continue to face barriers within the airline industry. captain ken han rhode islandny received a bronze star for hairism for combat in the gulf war. he not only flies for united but started his own airline and captainon knee e. "jet" jones served in the air force like my daddy and is behind united we stand coalition. captains, i'm honored to h
while the incident received worldwide attention, lers known is united airlines track record of hiring and ploegt african american pilots at the airline. tonight thenl then a conversation with two of the pilots alleging they continue to face barriers within the airline industry. we're glad you joined us a conversation of the pilots who are part of the united we stand for diversity coalition in just a moment. >> and by contributions to your pbs station from viewers like you. thank you....
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May 2, 2017
05/17
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unit states. and by american airlines, servicing over 250 destinations worldwide.rican airlines is a proud sponsor of the earth trek series.
unit states. and by american airlines, servicing over 250 destinations worldwide.rican airlines is a proud sponsor of the earth trek series.
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May 2, 2017
05/17
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what would -- what would alaska airlines, for example, be able to impart to united or to southwest and what could alaska airlines learn from united or southwest or american. bigger ones versus more midsize ones. what would you share with each other in how you'd do things? let alaska go first. what is it you would advise and what is it youth like to learn from them as a way to do better? >> thank you, congressman, for the question. i will be a little cautious with my answer, because this is an industry that has an ability to humble an airline and its employees in a hurry. there's a number of things at alaska airlines that even with some of the customer accolades we've received that we need to improve on and we know that and are focused on that. one thing we have found is giving our employees, our customer-facing employees that deal with our guests every day as much empowerment as possible, we have a stated company value to do the right thing, and we believe that if we empower our employees and we talk to them about empathy and the golden rule that they'll do the right thing and that usually leads to the best outcome for all involved. >> i appreciate that.
what would -- what would alaska airlines, for example, be able to impart to united or to southwest and what could alaska airlines learn from united or southwest or american. bigger ones versus more midsize ones. what would you share with each other in how you'd do things? let alaska go first. what is it you would advise and what is it youth like to learn from them as a way to do better? >> thank you, congressman, for the question. i will be a little cautious with my answer, because this...
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May 4, 2017
05/17
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airline industry. what happened on that flight symbolizes a problem that's not unique to united. it is subsequent on american airlines and delta and count less others which did not go viral. it is time for congress to take action to assure consumers that the next time they fly, they won't become the unwitting star of their own viral video. how do we got to this point? >> competition and specifically of the lack therefo of. american, delta and southwest and united. together these four controls more than 80% of all domestic flights. we'll break away to take you live to nancy pelosi. >> people have to judge them by how they have acted and not by how we characterized by what they said. now, they are on record. as i have said. this vote will be tattooed to them as i also said they'll glow in the dark. this is a great civic lesson for america. most members, people don't remember who their member s of congress
airline industry. what happened on that flight symbolizes a problem that's not unique to united. it is subsequent on american airlines and delta and count less others which did not go viral. it is time for congress to take action to assure consumers that the next time they fly, they won't become the unwitting star of their own viral video. how do we got to this point? >> competition and specifically of the lack therefo of. american, delta and southwest and united. together these four...
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May 18, 2017
05/17
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airlines topped the list for on time arrivals for march. second place is held by hawaiian, and followed by united and america. virgin americanhighest delayed flights. and spirit airlines had the most consumer complaints. >>> and then a dramatic impact on colon cancer r patien researchers found those that eight 2 ounces of nuts per week lowered their chance of cancer recurrence by 46%. >>> happening today, state auditor will formerly present her findings about a hidden $175 million fund uncovered in a recent audit. president napolitano's office stashed a secret fund are -- took part in pushing for a hike intuition for students. >>> we are back in just 90 seconds with the seven things you need to know today. >> first our instagram photo of the day. it's gorgeous. if you have not yet follow us @abc7newsbayarea. >>> let's see what our view looks from high atop sutro tower this morning, another beautiful morning to wake up to, and we are keeping you up-to-date with are keeping you up-to-date with weather and busibusinessman 1: yea, yea, yea...you know what i'ml craving right now? businessman 1: (over speaker) --guacamole and baco
airlines topped the list for on time arrivals for march. second place is held by hawaiian, and followed by united and america. virgin americanhighest delayed flights. and spirit airlines had the most consumer complaints. >>> and then a dramatic impact on colon cancer r patien researchers found those that eight 2 ounces of nuts per week lowered their chance of cancer recurrence by 46%. >>> happening today, state auditor will formerly present her findings about a hidden $175...
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May 17, 2017
05/17
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and their on-time performance. according to the list, delta flights landed on schedule nearly 87-percent of the time. followed by hawaiian airlines, united and americanme of the airlines that performed poorly were virgin america, spirit and jet-blue. virgin landed about 66-percent of their flights on time. ( darya ) happening today. google is set to showcase and unveil new hardware and software at's annual i-o ((eye- oh)) developer conference. the mountain view based company is expected to give the crowd a look at it's new twist in it's android software... like the new version of their pixel phones and google home. they're also expected to talk about their new enhanced voice control digital assisant that's on some of their current smart phones. they may also announce the start of instant apps in the google play store. some of the products they unveil today will not be out until later this year. (james) and the kron4 morning news wants to send you and a guest to see hamilton! earlier this morning we gave the secret word of the day. it was "loyalist" now you can go to kron4.com and enter the word for a chance to win a pair of tickets. keep watching eve
and their on-time performance. according to the list, delta flights landed on schedule nearly 87-percent of the time. followed by hawaiian airlines, united and americanme of the airlines that performed poorly were virgin america, spirit and jet-blue. virgin landed about 66-percent of their flights on time. ( darya ) happening today. google is set to showcase and unveil new hardware and software at's annual i-o ((eye- oh)) developer conference. the mountain view based company is expected to give...
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May 11, 2017
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while the incident received worldwide attention, lers known is united airlines track record of hiring and ploegt african american. tonight thenl then a conversation with two of the pilots alleging they continue to face barriers within the airline industry. we're glad you joined us a conversation of the pilots who are part of the united we stand for diversity coalition in just a
while the incident received worldwide attention, lers known is united airlines track record of hiring and ploegt african american. tonight thenl then a conversation with two of the pilots alleging they continue to face barriers within the airline industry. we're glad you joined us a conversation of the pilots who are part of the united we stand for diversity coalition in just a
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May 3, 2017
05/17
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airlines can, therefore, police themselves. and it is notjust united airlines, it is all american airlines. it is certainly notjust united.e airlines. some do a betterjob than others. south—west has a far more remarkable track record with customer service. there are examples of large airlines who are doing it in the us. it sta rts who are doing it in the us. it starts at the top and the ceo of united said that the culture has to change. i think it is achievable. united said that the culture has to change. ithink it is achievable. do you think that a stronger... 0bviously, you think that a stronger... obviously, the republicans are in power, do you think it is likely we will get a strong set of laws here? it is hard to say. there are many things going on in the us right now that our focus points. things going on in the us right now that ourfocus points. i think things going on in the us right now that our focus points. i think the airlines have seen things in the past we congress has stepped in to regulate and they have not necessarily like the outcome. my guess is we have some smart people running these major airlines, i
airlines can, therefore, police themselves. and it is notjust united airlines, it is all american airlines. it is certainly notjust united.e airlines. some do a betterjob than others. south—west has a far more remarkable track record with customer service. there are examples of large airlines who are doing it in the us. it sta rts who are doing it in the us. it starts at the top and the ceo of united said that the culture has to change. i think it is achievable. united said that the culture...
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May 18, 2017
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and delta airlines topped the list for online arrivals for march. the latest government rankings show second place was held by hawaiian followed by united and americanrgin america had the highest rate of delayed flights and discount carrier spirit airlines drew the most consumer complaints. delta also had the lowest bump rate, jetblue had the highest. >> all right, good stuff. thanks, michael. >> sure. >> it was just a lovely day to be outside, right? >> we wanted to hold class outside but we were not allowed. drone view 7 gives us a look at hoit tower in san francisco. so will this nice sunshine stick around? >> let's ask meteorologist sandhya patel. what do you think, sandhya? >> i wouldn't have it any other way, dan and kristen, since you're enjoying it so much. we'll keep it coming. the temperatures at the levi stadium for the u2 concert, take a look at the numbers. 69 degrees, dropping down to 56 later tonight. if you're already there and waiting outside, at least you're not going to be too uncomfortable for the concert. so, it is nice weather at levi stadium in santa clara. and great looking weather no matter where you are. on live doppler 7,
and delta airlines topped the list for online arrivals for march. the latest government rankings show second place was held by hawaiian followed by united and americanrgin america had the highest rate of delayed flights and discount carrier spirit airlines drew the most consumer complaints. delta also had the lowest bump rate, jetblue had the highest. >> all right, good stuff. thanks, michael. >> sure. >> it was just a lovely day to be outside, right? >> we wanted to...
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airline execs much of the country is fed up. >> so to you they may be your customers. to us, they are our constituents. >> reporter: both american and unitedficant changes in customer service. >> our, as will speak definitely longer than our words. we will do better. >> reporter: consumer advocates say among the problems, more flyers and less competition. over the last 12 years, mega mergers have cut the number of big carriers from eight to just four. meanwhile it's the flight attendants who are very often left trying to keep the peace. >> that's what we're doing every day, deescalating issues between passengers so that we don't have a really big problem in the air. >> and we're all sitting closer together. >> and packed in about like never before. >> reporter: back in congress, a threat. if the airlines don't improve their customer service, congress could impose tough new customer service laws. >> seize this opportunity because if you don't, we're going to come. and you're not going to like it. >> that was tom costello reporting. >>> yesterday we brought you late night tv host jimmy kimmel's impassioned monologue speaking about police new
airline execs much of the country is fed up. >> so to you they may be your customers. to us, they are our constituents. >> reporter: both american and unitedficant changes in customer service. >> our, as will speak definitely longer than our words. we will do better. >> reporter: consumer advocates say among the problems, more flyers and less competition. over the last 12 years, mega mergers have cut the number of big carriers from eight to just four. meanwhile it's the...
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May 17, 2017
05/17
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u-s carriers and their on-time performance. ( james ) according to the list, delta flights landed on schedule nearly 87-percent of the time. followed by hawaiian airlines, united and americane of the airlines that performed poorly were virgin america, spirit and jet-blue. virgin landed about 66-percent of their flights on time. ( darya ) happening today. google is set to showcase and unveil new hardware and software at's annual i-o ((eye- oh)) developer conference.( james ) the mountain view based company is expected to give the crowd a look at it's new twist in it's android software... like the new version of their pixel phones and google home.( darya ) they're also expected to talk about their new enhanced voice control digital assisant that's on some of their current smart phones. they may also announce the start of instant apps in the google play store.( james ) some of the products they unveil today will not be out until later this year. ( james ) and the white house under increasing pressure this morning. how california lawmakers are reacting to reports that president trump asked the f-b-i to end it's investigation into michael flynn.( lydia ) teenagers pull off dang
u-s carriers and their on-time performance. ( james ) according to the list, delta flights landed on schedule nearly 87-percent of the time. followed by hawaiian airlines, united and americane of the airlines that performed poorly were virgin america, spirit and jet-blue. virgin landed about 66-percent of their flights on time. ( darya ) happening today. google is set to showcase and unveil new hardware and software at's annual i-o ((eye- oh)) developer conference.( james ) the mountain view...
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May 2, 2017
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reporter: munoz also joined by high level executives from american airlines, southwest airlines, and alaska airlines. about two weeks after the united incident, this viral video surfaced of a distraught mom on an american flight. lawmakers focusing on specific questions like why carriers overbook flights, how they decide to bump passengers and whether the policy is different for refundable verse non refundable tickets. >> we've all been in a situation where we just want to get to our seat, get in the air and get home as quickly as possible. >> i would say very few passengers have any idea what their rights are. we need simple language disclosure and transparency. >> dr. doa who was dragged off that united flight has settled with the company. >> still ahead, an east state fire station is closing and for good. why officials were unable to keep that station open especially with the upcoming fire season. >> another day of warm weather but changes are on the way. we're going to check in with our meteorologist for the details. >> also, a san jose man in serious condition after being bitten by a rattlesnake on a popular hiking trail. more
reporter: munoz also joined by high level executives from american airlines, southwest airlines, and alaska airlines. about two weeks after the united incident, this viral video surfaced of a distraught mom on an american flight. lawmakers focusing on specific questions like why carriers overbook flights, how they decide to bump passengers and whether the policy is different for refundable verse non refundable tickets. >> we've all been in a situation where we just want to get to our...
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May 10, 2017
05/17
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>> reporter: last april, a doctor was dragged off a united flight when he refused to give up his seat. and later that month, american airlines flight attendants were grounded. passengers were confronted over a baby stroller. >> i will knock you flat. >> reporter: one year line is having anger. anger at spirit airlines nearly turned into a riot at fort lauderdale airport. thousands had a flight canceled due to a work dispute with pilots. we should tell you american, united and delta have apologized for the incidents in the story. chris vancleave, cbs in washington. >> with all we've seen, and maybe hard to believe that the faa statistics actually show the number of disruptive passengers is down. only nine reported to the faa through early april. more on the spirit airlines a slowdown. a court granted a temporary restraining order. it compels spirit airline pilots to go back to work and not participate in boycotting or work slowdowns. is slowdown stopped this brawl at the airport and please arrested three people monday night that turned violent -- the police arrested three people monday night that turned violent. thousands wer
>> reporter: last april, a doctor was dragged off a united flight when he refused to give up his seat. and later that month, american airlines flight attendants were grounded. passengers were confronted over a baby stroller. >> i will knock you flat. >> reporter: one year line is having anger. anger at spirit airlines nearly turned into a riot at fort lauderdale airport. thousands had a flight canceled due to a work dispute with pilots. we should tell you american, united and...
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May 20, 2017
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and applause ] >> seth: welcome back, everybody. congress today held a hearing questioning airline executives about what changes they plan to make in light of some horrific incidents lately on airlines like united, delta, and americants prove shocking to most people, after nearly 40 years of government deregulation in the airline industry, perhaps they shouldn't. so how do we get here? well, it's time for "the check in." ♪ [ cheers and applause ] >> seth: now all those trump announced the united airlines incident it may be a bit difficult relate how awful air travel is these days. since he's now flying on air force one and before that, had his own private airplane. >> trumps own plane. perhaps the most ostentatious. it has gold plated seatbelts. a bathroom with gold plated fixtures. on board home theaters, even a special vip lounge. >> seth: he has a vip lounge in his private airplane. [ light laughter ] that's a rich thing inside of a richer thing. it's like keeping the keys to your maserati in a faberge egg. also imagine getting on a private plane and finding out you are not on the list for the whole private plane. yeah, i'm sorry, bro' i don't see an eric on here. [ light laughter ] dad, dad, i'm not on the list
and applause ] >> seth: welcome back, everybody. congress today held a hearing questioning airline executives about what changes they plan to make in light of some horrific incidents lately on airlines like united, delta, and americants prove shocking to most people, after nearly 40 years of government deregulation in the airline industry, perhaps they shouldn't. so how do we get here? well, it's time for "the check in." ♪ [ cheers and applause ] >> seth: now all those...
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May 9, 2017
05/17
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had been demanding a pay increase, they want better benefits compared to bigger airlines like delta, american and unitedng the pilots association because of better deals, they have not been able to come to an agreement and according to spirit airlines pilots have been calling in sick, not picking up shifts, they are having to cancel flights. listen to a passenger's frustration. >> real rowdy over there, a hand on a counter. >> reporter: we are waiting to confirm the number of arrests three people were taken into custody. we are live in fort lauderdale, back to you. >> two boat captains capturing video, lingering 10 feet from shore in long beach, california. energetic advisory for beachgoers to stay away, safety officials emphasizing the massive beast, not showing any aggressive behavior. >> if you are having a bad week, uber is gearing up for a special and cute delivery. the ridesharing service bringing puppies, the anti-cruelty society celebrating national debt week but 14 minutes for a job with the option to adopt them. >> it is made but feels like march around here. >> janice dean in the weather cent
had been demanding a pay increase, they want better benefits compared to bigger airlines like delta, american and unitedng the pilots association because of better deals, they have not been able to come to an agreement and according to spirit airlines pilots have been calling in sick, not picking up shifts, they are having to cancel flights. listen to a passenger's frustration. >> real rowdy over there, a hand on a counter. >> reporter: we are waiting to confirm the number of...
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and of itself, down 3%. spirit airlines. >>> much friendlier skies for united and american, the legacy carriers had share of headaches as we know and reported on lately. they are both trading higher today. united up 5%, reporting earnings that beat expectations when you exclude special items. same story for american, the stock is higher by 5%, beating and raising forecasts for key revenue metrics in the second quarter. >>> let's move from there to the white house today, and for the second consecutive day, the former acting attorney general, sally yates and the former national security adviser mike flynn, those two names dominated the white house briefing that just wrapped up moments ago. the first question out of the gate why, it took the trump administration 18 days to fire general flynn after learning he was the potential target for russian blackmail? blake burman as usual with it throughout and made his way out to the north lawn. i know things started later than expected today but have wrapped up. give us the latest, blake. >> reporter: sean spicer peppered with question after question at the white house briefing as it
and of itself, down 3%. spirit airlines. >>> much friendlier skies for united and american, the legacy carriers had share of headaches as we know and reported on lately. they are both trading higher today. united up 5%, reporting earnings that beat expectations when you exclude special items. same story for american, the stock is higher by 5%, beating and raising forecasts for key revenue metrics in the second quarter. >>> let's move from there to the white house today, and...
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May 6, 2017
05/17
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airlines. heir man dragged off united flight to make room for off duty employ anesthesia and american airlinesng a woman with a st stroller. >> just give me back my stroller please. >> challenging a passenger to a flight. >> we did not handle that situation as should have been happenedeled. >> hill members of congress told airline executives to shape up or face consequences. >> if you want to treat thus way fine we can only do so much but there will come a day when coming gress won't accept it anymore. >> some vowed to limit over booking and increased compensation for over booked passengers and delta apologized and offered -- >> feels like turns in all out bral. >> clearly with whether you see the behavior of airline employees they're stressed out. >> they're stressed out. >> like everyone else they're asked to do more with less and coming to a head. >> certainly is. >> not good. >> we'll see what happens with that whole case. meanwhile, what we have happening in the weather world this weekend. >> at >> that's not going to help. >> they will be stressed with that too. >> stress on you there. >
airlines. heir man dragged off united flight to make room for off duty employ anesthesia and american airlinesng a woman with a st stroller. >> just give me back my stroller please. >> challenging a passenger to a flight. >> we did not handle that situation as should have been happenedeled. >> hill members of congress told airline executives to shape up or face consequences. >> if you want to treat thus way fine we can only do so much but there will come a day when...
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May 3, 2017
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waves of bad publicity landsed the heads of four major airlines on capitol hill including american and united. for more than four hours they were grilled about customer service. they had to endure complaints from lawmakers. >> we're sick of in as the consuming americans. we got to fly you got us. >> pretty soon you're going to charge to use the restroom. >> teeny tiny awful seats. >> if we don't see meaningful results the next time this committee meets to address the issue you won't like the outcome. >> viral video of a man being dragged off a plane viral video. no vote has been scheduled. >> we are celebrating an anniversary tonight. ten years ago when the warriors weren't quite the superpower they are now we had a little phrase. we believe. tonight we believe again after a week off the warriors finally tipping off round two of thes the playoffs it's the hottest ticket in town if you can get it he everyone heading to the oracle. the warriors hosting utah jazz. colin great memories from ten years ago. what's the plan tonight? >> reporter: yeah, actually many members of that team are going to
waves of bad publicity landsed the heads of four major airlines on capitol hill including american and united. for more than four hours they were grilled about customer service. they had to endure complaints from lawmakers. >> we're sick of in as the consuming americans. we got to fly you got us. >> pretty soon you're going to charge to use the restroom. >> teeny tiny awful seats. >> if we don't see meaningful results the next time this committee meets to address the...
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May 15, 2017
05/17
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and will meet tomorrow with angela. >>> american airlines said sent an e-mail to employees yesterday and today confirmed the reports to several news outlets. united said other security measures would keep the cockpits safe until this whole situation could be corrected. united didn't say exactly how that breach occurred but cbs is reporting it was not a result of a hack. >>> found more than a third of bay area residents are hoping to move out of the area soon and the reasons they cited aren't surprising, saying high cost of living and traffic. >> disco is one of those people. used to be an executive assistant for steve jobs but spending her life here, she and her husband sold their house and are leaving california. >> i have lived here for 40 years since i was born and my family is still all very local. and we're very tight knit family and i'm the baby of 4 children and they would have never suspected i would be the one to leave. >> i just think really for us it's probably looking like california is a place we will come back and visit regularly but i don't know that i will continue to call it home. >> myron von race field is another bay area nativ
and will meet tomorrow with angela. >>> american airlines said sent an e-mail to employees yesterday and today confirmed the reports to several news outlets. united said other security measures would keep the cockpits safe until this whole situation could be corrected. united didn't say exactly how that breach occurred but cbs is reporting it was not a result of a hack. >>> found more than a third of bay area residents are hoping to move out of the area soon and the reasons...
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May 10, 2017
05/17
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join me for a conversation with two united airlines pilots about the barriers that african-americans face in the airline industry. that's next time. see you then. >>> andcontributions to your pbs station from viewers like you. thank you. ♪ -today on "america's test kitchen," bridget and julia uncover the secrets to the ultimate sticky buns, adam reviews waffle irons with julia, and jack challenges bridget to a tasting of almond butter. it's all coming up right here on "america's test kitchen." "america's test kitchen" is brought to you by the following -- fisher & paykel. since 1934, fisher & paykel has been designing
join me for a conversation with two united airlines pilots about the barriers that african-americans face in the airline industry. that's next time. see you then. >>> andcontributions to your pbs station from viewers like you. thank you. ♪ -today on "america's test kitchen," bridget and julia uncover the secrets to the ultimate sticky buns, adam reviews waffle irons with julia, and jack challenges bridget to a tasting of almond butter. it's all coming up right here on...
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May 9, 2017
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join me for a conversation with two united airlines pilots about the barriers that african-americans face in the airline industry. that's next time. see you then. >>> andcontributions to your pbs station from viewers like you. thank you. >>> good >>> good evening from los angeles, i'm tavis smiley. president trump won office on appeal to working class voters. how well is his administration working for them. tonight a conversation with rana foroohar. she joins us to talk about the economic realities in the trump air remark who is benefiting from his plans and who is losing. >>> then trombone shorty joins us to talk about his debut album for blue records, it's called parking lot symphony. rana foroohar and trombone shorty in just a moment.
join me for a conversation with two united airlines pilots about the barriers that african-americans face in the airline industry. that's next time. see you then. >>> andcontributions to your pbs station from viewers like you. thank you. >>> good >>> good evening from los angeles, i'm tavis smiley. president trump won office on appeal to working class voters. how well is his administration working for them. tonight a conversation with rana foroohar. she joins us to...
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May 2, 2017
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CSPAN3
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the ceo of united airlines testified at a hearing today looking at airline customer service. he was joined by officials from american, southwest and alaska airlines. here's a portion of today's house transportation and infrastructure committee hearing. you can watch the entire hearing at c-span.org. >>> the committee will come to order. i, first, want to recognize mr. lobiondo for a motion. >> pursuant to rule 1a1 on transportation infrastructure i move that the chairman be authorized to declare a recess during today's hearing. >> questions to the motion and all those in favor say aye. all those opposed say nay. the ayes have it and the motion is agreed to. i, first, want to start with thanking all of the witnesses for being here today that accepted our invitation to testify on this oversight hearing on the airline customer service and we invited all of the major carriers to participate and you are the very few to be here with us to seek answers regarding the treatment of passengers in the airline industry. air travel can be stressful and as many of us on this knows that we are passengers and many here are passengers on a twice a
the ceo of united airlines testified at a hearing today looking at airline customer service. he was joined by officials from american, southwest and alaska airlines. here's a portion of today's house transportation and infrastructure committee hearing. you can watch the entire hearing at c-span.org. >>> the committee will come to order. i, first, want to recognize mr. lobiondo for a motion. >> pursuant to rule 1a1 on transportation infrastructure i move that the chairman be...
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May 2, 2017
05/17
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the morning the ceo of united airlines testifies before the house transportation committee about airline customer service. other witnesses include representatives from american and southwest airlines. that's live at 9:30 a.m. eastern on c-span3. you can also watch online at c-span.org or listen on the free c-span radio app. >> in case you missed it on c-span, senator tammy duckworth's maiden speech from the senate floor. >> though some may try to convince us the path forward is less acceptance of others and less investment in ourselves, i know the path forward for our country cannot include, does not include turning our backs on the shared values that built this nation. >> sonny perdue. >> i'm computed about the opportunity, roll up my sleeve is the and make sure that we make american agriculture as great as it can be in the future for rural prosperity and for jobs. >> national economic director gary cohn on the trump administration tax reform plan. >> we are going to cut taxes and simplify the tax code by taking the current seven tax brackets we have today and reducing them to only three brackets. >> david horowitz on communism. >> human beings are prone to evi
the morning the ceo of united airlines testifies before the house transportation committee about airline customer service. other witnesses include representatives from american and southwest airlines. that's live at 9:30 a.m. eastern on c-span3. you can also watch online at c-span.org or listen on the free c-span radio app. >> in case you missed it on c-span, senator tammy duckworth's maiden speech from the senate floor. >> though some may try to convince us the path forward is less...
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May 4, 2017
05/17
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mergers have reduced nine large airlines to four, american, delta, southwest and united. they control more than 80 percent of all domestic flights. at a staggering 93 airports only one or two airlines control a majority of the seats. according to the gao, 1.2 million scheduled domestic flights were eliminated as the big four carriers gobbled up competitors. smaller communities in particular were hard hit. for example, in 2008, san antonio lost approximately 600 jobs when at&t relocated its corporate headquarters to dallas. the company actually said in a press release, being headquartered near leading air transportation facilities is critical to global companies like at&t as the airline industry continues to consolidate and reduce hubs in flights. the industry sought to generate profits by literally squeezing passengers. last year factors topped 80% for the 8th consecutive year and the average distance between rows as senator nelson has described in great detail, the average distance before regulation it was 35 inches and today it's about 31 inches. american airlines, as se
mergers have reduced nine large airlines to four, american, delta, southwest and united. they control more than 80 percent of all domestic flights. at a staggering 93 airports only one or two airlines control a majority of the seats. according to the gao, 1.2 million scheduled domestic flights were eliminated as the big four carriers gobbled up competitors. smaller communities in particular were hard hit. for example, in 2008, san antonio lost approximately 600 jobs when at&t relocated its...