larry-- the united airlines flight from houston to ecuador was delayed after a scorpion was spotted onboard. united says the scorpion crawled out of a passenger's clothing on flight 10-35 as it was preparing for takeoff. that takeoff was aborted and the crew ordered everyone off the plane. paramedics passenger and determined that he hadn't been stung. passengers were put on a different flight, and eventually took off about three and a half hours later. no word on whether they captured the scorpion. this is the second time a scorpion has been reported on a united flight. back on april 14, a united passenger was stung by a scorpion, also on a plane out of houston. the venomous creature fell from an overhead bin and landed in a man's hair as he was returning home from vacation with his wife. developing now.. a new lawsuit against howard university alleges.. the school severely mishandled several sexual assault allegations. the lawsuit was filed wednesday, and involves five current and former students. the women reported being sexually assaulted between 20-14 and 20-16. they say the school fail

breaking overnight - a scare on a united flight when a passenger reported seeing a scorpian onboard. the flight from houston to ecuador was delayed after the report. it's the second time in less than a month that one of the stinging insects has been reported on a united aircraft. the scorpion apparently crawled out of passengers clothing as the flight was off. no passengers were stung. but get this--its unclear wheather a scorpian was found! this morning people in oklahoma waking up to a mess. take a look at the devastation following severe storms that swept through parts of the state. trees uprooted, homes damaged, after a reported tornado touched down. the storm also brought hail up to the size of tennis balls to parts of the state. luckily for us--nothing like that but we are in store for a wet weekend. time now for weather - cloudy & cool today (stray shower) - heaviest rain tonight & through 2pm tomorrow - warmer & breezy sunday - hot & humid coming today: cloudy and cool. isolated shower/drizzle. highs: 52-56 winds: e 5-10 mph tonight: rain likely. lows: 48-52 winds: e 5 mph sat

>> reporter: last april, a doctor was dragged off a united flight when he refused to give up his seat. and later that month, american airlines flight attendants were grounded. passengers were confronted over a baby stroller. >> i will knock you flat. >> reporter: one year line is having anger. anger at spirit airlines nearly turned into a riot at fort lauderdale airport. thousands had a flight canceled due to a work dispute with pilots. we should tell you american, united and delta have apologized for the incidents in the story. chris vancleave, cbs in washington. >> with all we've seen, and maybe hard to believe that the faa statistics actually show the number of disruptive passengers is down. only nine reported to the faa through early april. more on the spirit airlines a slowdown. a court granted a temporary restraining order. it compels spirit airline pilots to go back to work and not participate in boycotting or work slowdowns. is slowdown stopped this brawl at the airport and please arrested three people monday night that turned violent -- the police arrested three people monday

today united vowed only 15% of the overbooked flights resulted in too many passengers ending up at the gate. united explained the volunteers accepted vouchers 96% of the time. still, 40,000 passengers on the u.s.-based airlines were unwillingly bumped from the flight. >> essentially you represent four regional me noilies so you -- monopolies. >> they contend 600,000 seats would have gone empty without the overbooking. a move that alaa the fare low for fliers. >> the problem is across the board we know it is a terrible experience. >> today, three travelers we spoke with said they are still leery of flying united. a las vegas man admitting he paid more money for a ticket to avoid the chicago based airline. live at the airport, kevin lewis, abc7 news. michelle: president trump and russian president vladimir putin have agreed to a one-on-one meeting at the g20 summit in germany in july. the white house says the two leaders had a good phone call focused on syria. this was a first since a u.s. missile strike on a syrian air base in response to a chemical gas attack. tonight we will take a cl

. >>> the ordeal finally over for people on a united flight bound for san francisco. >> a long night for them. 131 people onboard when a fire broke out when taking off in new jersey. they landed safely at sfo this morning. >> reporter: home sweet home. many passengers were put on another plane and sent here to sfo and they arrived just before 4:00 a.m., and they told us about their experience last night. >> it was terrifying for only a second and then it was a big relief. >> reporter: an engine on the plane caught fire when it taxing on the runway, and we caught up with several of the passengers after they arrived safely at sfo this morning. >> the flight attendant announced everybody take off your seat belts and rush to the exit and the lights were switched off and when we reached the exits the chutes were already deployed and slid down the chutes, and there were fire engines and everything already around. >> reporter: newark airport is back open but it's still experiencing several delays. reporting live at sfo, matt keller, abc7 news. >>> new this morning, a proposal to build a sch

this is the second time in less than a month that a scorpion was reported on a united flight. it crawled out of a passenger's clothes as the plane was preparing to take off. paramedics were brought on board and determined that the passenger was not stung and caused the flight to 3 1/2 hours late. >> whew. >>> for everybody who forgot or pro crakras stcrass city nated, crunch time. mother's day is right around the corner. we have high tech gift recommendations for mom. first up, if your mom says you don't call enough, have alexa do it for you. amazon's echo devices can now communicate with each other. the new echo show has video conferencing. if your mom loves cooking, update that crock pot. >> don't buy your mother a crock pot. just a pro tip. >> heigmight like that. it has wi-fi. you can control it from anywhere. >> no. no. protest. >> you can make sure the food won't burn by going to your app and quickly changing the temperature setting. one idea capturing moments. the polaroid snap makes an instant print and copy. >> please don't buy your mother an appliance this mother's da

didn't want to miss a flight. >> reporter: newark's airport was closed for a time because of the incident but has reopened. at sfo, matt keller, "abc 7 news." >>> happening today, united airline ceo oscar munoz is expected to face tough questions from shareholder about the kentucky doctor who was dragged off a flight in chicago. the now infamous april incident sparked weeks of bad publicity for united. shareholders are set to vote on whether to reelect him and 14 other board members. munoz has apologized repeatedly for the injuries dr. david dao suffered after refusing to give up his seat on an over booked flight. the airline reached an undisclosed settlement with him. >>> new this morning, first look at the booking photo of a woman accused of trying to kidnap a toddler. she was arrested after monday's incident which we brought you as breaking news on "abc 7 news at 11:00." employees from golden gate meat company held her until police got there. she faces child endangerment and kidnapping charges. the child was not harmed. >>> new developments in the search for a missing uber driver. san francisco police searching a property in the bay view district last night. this i

diversions are not unusual but this appeared to be about something other than whether. >> reporter: united flight 857 departed sfo at 2 pm bound for shanghai. the 13 hour flight takes the 747 over alaska and down the russian coast to shanghai but somewhere near russia the flight diverted and instead of continuing to shanghai it week to tokyo. "the kaplan -- captain just made announcement that due to diplomatic issues we are not allowed to enter russian airspace so we are stopping to refuel, crazy." the flight resumed and landed three hours behind schedule. another tweet, "can you clarify why the flights were diverted from their destination and shanghai, please." the united spokesperson said it was diverted to refuel following a reroute by air traffic control. when i asked why it was rerouted and if it had been denied entry into the russian airspace, united airlines responds, "we are working with the air traffic control to learn more.">> reporter: this after the diplomatic meetings and days after the chemical weapons attack in syria. " we refer you to the department of transportation that oversees

it was going to happen on the united flight? the plane doesn't move at the end of the day. >> united said offer of $10,000. statistically people 100 people offered $10,000, i have a feeling there's going to be an empty seat pretty quickly. >> i didn't know if you had a data or a fail-safe measure if you got to that point. i guess the plane just doesn't move, right? >> unfortunately a lot of this is opaque. we're still not clear talking about transparency with fares, we're still not clear, though it's been asked several times of algorithms, how people are selected. >> fair enough. mr. munoz, regarding denying passengers boarding or removing them from seats or whatever, involuntary or otherwise, what is the trend line? is this a growing line or something the industry has a handle on? >> i'm not exactly sure of the industry trends but i've watched and monitored ours. as involuntary denied boardings year over year dropped 40% as we operate reliably and invest in the business and so on. one in 23,000 that actually get affected by thi

united flight 817 departed sf organization at 2:00 p.m. bound for shanghai. the 13-hour flight would take the 747 over alaska and down the russian coast. eventually to shanghai. but somewhere near russia the flight diverted. instead of continuing to shanghai it went to norita airport near tokyo. the daily caller reported a passenger tweeted, "captain just made an announcement due to diplomatic issue we are not being allowed to enter russian air space. we will stop over to refuel." crazy. the flight eventually resumed and landed in shanghai three hours behind schedule. another passenger tweeted at united. can you clarify why flights ua857 and 198 were diverted to japan from their destination in shanghai, please. a united spokesman told me the flight was diverted to refuel, "following a reroute by air traffic control." when i asked why it was rerouted and if it had been denied entry into russian air space, united responded, we are working with air traffic control to learn more. the diversion happened just as secretary of state rex tillerson was in moscow for dip

it comes after a passenger was recentry dragged off a united flight.ct that my immediate response and the response of our airline was inadequate to that moment. no customer, no individual should ever be treated the way mr. dao was ever and he we understand that. i also know we need to do a better job of solving problems in the moment and making it slow and easier when challenges arise and some arise beyond our control. >> officials from alaska, american and southwest airlines also testified during the hearing. southwest says starting longer over book flights. >> i wonder if they flew their respective airlines to get here. >> i hope so they can understand what it is like. >> up next, turning her grieve into a goal. i talked to the late seggar she's pushing to find a cure for the cancer that took her husband too soon. plus a remarkable discovery found in the crib ban that could be linked to christopher columbus. back after this. ♪ ♪ art. it can be sculpted, bringing to life beautiful detail. or painted in luxurious strokes. ♪ ♪ my name is jenny doan i'm

three weeks ago america saw in the shocking video of david dao's violent removal from united flight 3411 the predictable result of a lack of effective competition and consumer protection in the u.s. airline industry. what happened on that flight symbolizes a problem that is not unique to united. as subsequent incidents on american and delta and countless others which did not go viral demonstrate, power in the airline industry has become dangerously unbalanced. it's time for congress to take action to assure consumers that the next time they fly they won't become the unwitting star of their own viral video. how have we gotten to this point? in a word, competition or more specifically the lack thereof. mergers have reduced nine large airlines to four, american, delta, southwest and united. together these four control more than 80% of all domestic flights. at a staggering 93 of the top 100 airports, only one or two airlines majority of the seats. according to the gao from we have the to 20131.2 million flights were eliminated. smaller communities in particular were hard hit by this oar deve

. >>> passengers who were evacuated from a united flight that caught fire before taking off at newark, new jersey last night finally arrived at their destination in san francisco this morning. abc7 news reporter matt keller talked to some of the passengers at sfo. >> reporter: relief at sfo baggage claim at about 4:00 this morning, passengers from united flight 1579 arrived in the bay area from newark, new jersey about four hours late. >> it was terrifying, but only for a second. >> reporter: an engine caught fire while taxiing on the tarmac before take off last night. 124 passengers were told to evacuate immediately. >> and then the flight announced everybody take off your seat belts and rush to the exit and the lights were switched off and when we reached the exits the chutes were already deployed. slid down the chute. there were fire engines and everything around. >> reporter: one passenger slid down to the tarmac, they were taken back to the terminal. some of them shaken. five had minor injuries, including oakland resident porsche. >> i exited the back of the plane and when i was

first reports indicated as a united airlines flight 1570. we have heard reports that all ground operations have stopped at the newark airport. apparently we have the video that was just posted to twitter. a passenger on board the flight says he had to evacuate on the emergency slide. but then flight attendants told him to run from the airplane. you can see the flashing lights, several emergency vehicles out on the tarmac. recapping the breaking news, a san francisco bound flight made an emergency landing at newark new jersey. we have calls out to the faa, officials at sfo trying to get more information. we will bring you that as we get it. >>> a former freshman high school football player has been found guilty of sexual assault on the day lasalle campus. the assault happened last november after a varsity football play -- game. the student was a student at a sister school. she reported it to police three days later. now the district attorney is praising her for coming forward. at the time, she spoke exclusively to kpix 5. >> it is not okay fo

the customer service and apologized for a recent incident where a passenger was dragged off a united flight by airport police. this is just over two hours.

. >>> 4:52, an unradioly passenger spores forces a united airlines flight to make an unscheduled stop at sfo -- an unruly passenger forces a united airlines flight to make an unscheduled stop at sfo. we'll have that coming up. food. water. internet. we need it to live. but what we don't need are surprises, like extra monthly fees. i see you, fee, played by legendary actress anjelica huston. you got me, mark. we just want fast internet for one, simple rate. for all the streaming and the shopping and the newsing, but most of all... for the this. >>> police are questioning a woman who reportedly tried to kidnap a 2-year-old boy, happening in broad daylight at a building in san francisco. police say the woman tried to take the little boy right from his mother's arms. witnesses say two employees saw it happen and tackled the suspect to the ground. >> kind of laid on top of her and said she's under citizen's arrest and we tried to kind of get up -- she tried to get up and get away so another gentleman laid on the other half of her and tried to secure her until the police showed up. >> the b

flight. we were actually supportive of united space it a con mucus is going to limit the amount of baggage coming on the plane which is going to cut down on the injuries were flight attendants and passengers as well and make it a safer flight. so yes we have absolute concerns about this and we believe this is after something that could be taken on. we have tried to take it on the past having templates at tsa for the bag uses not get through and it doesn't meet a certain size standard. this is an issue that needs to be addressed for safety. >> senator capito if the airline would stop charging $25 you would see that diminish substantially. >> i agree with that. i want to go back to what the first questioner before me asked because we don't have a mainline that comes into charleston. we do have one delta flight that most of it is regional or subcontractors. are your protocols that united go all the way to other -- every sub hunter that you have flying out of united? >> on united ramp interview is whether customers flying united or one of our regional partners the united needs to hold them to the sam

on a united flight. (pam) uber hit with new legal action. what the city of san francisco wants to know about its drivers.<><> (gabe slate) ((gary sports tease))coming up a little bit later in this broadcast, the giants are home from the road. how are they doing against cincinnati? we'll update you. also, warrior talk and it's flag day. for a kick wear your warriors flag. we'll also tell you we're getting a lot of controversy here, i think the new chicago bear number one draft choice is driving a beat up car just to get attention steve says i'm cynical (steve)here's what we're tracking tonight at ten... "coming up no one was rushing more on their morning commute than baby kainoa who was delivered right here on the side of hwy 101 between sant

. >>> a united airlines flight evacuated.he critter reported on the plane for the second time in as many months. >>> and this might look like a flying horse, but a grateful horse more likely. the dramatic rescue played out on a deep hillside. >>> i'm mike he had monsoon. i want to wish a happy mother's day to my mom. wishing you many >>> mandatory evacuations in parts of georgia this morning because of scenes like this. fires racing out of control. residents in the southern half of charleston county, georgia, being told to get out. even people in western nassau county, florida, being warned that they could be ready to go -- they should be ready to go at any time. firefighters are working incredibly hard to get all of this under control but the winds are making it so difficult. in consumed. that's the latest from the live desk. i'm erika gonzalez. >> erika, thank you. 5:40. unusual rescue. crews in southern california actually hoisted a horse to safety. >> it's not a unicorn. see? >> see the thing sticking out of his -- >> we'

flight diversions are not unusual but this one seems to be about something more than the weather united flight 2:10 pm april 11 bound for shanghai picked a 13 hour long flight will take the 747 over alaska and down the russian coast, eventually to shanghai but somewhere near russia the flight diverted and instead of continuing the shanghai and went to narita airport near tokyo in the daily caller reported a passenger tweeted quote captain just made an announcement that due to diplomatic issue, we are not being allowed to enter russian airspace. we will stop over in narita to refuel, crazy. >> the flight resumed and landed in shanghai three hours behind schedule and another passenger tweeted at united, can you clarify why flights you a 857 and 198 were diverted to narita and had a doubt from their destination in shanghai, please. united spokesman told me the flight was diverted to review quote following a rewrite by traffic control. when i asked why it was rerouted, and if it had been denied entry to russian airspace, united responded, we are working with air traffic control to learn more. the

flights? will united continue to overbook on flights outside of these categories? >> the kind of deductions we talked about -- i will give you a -- a simple statistic. the biggerave problem -- we tend to have the bigger problems on the 50 feet regional jets. about 50% of our flights he for were overbooked by one. those have now gone to zero. so, it is about a reduction of half of the flights. as to the rest of the system, we will be lowering across the board, because the cost of of over -- cost boarding is now much higher. >> du have a suggestion on how to make it easier to make -- do you have a suggestion on how to make it easier for airline passengers to understand their rights? -- we thinktand there should be european-style posters up everywhere that tell passengers what their flights are. we think there should be bumpedation if you are from a flight. those are rights and protections -- >> you mean those would be things that are required to put up in an airport? >> correct. you can see those in the european union. we want that for the people of the united states

flight. dao and united have since settled. you no the house transportation and infrastructure committee is calling this hearing. the hearing comes the week after united debuted its ten-point plan to improve customer service including up to $10,000 compensation to flyers who volunteer their seats on full strong start saying they're pleased to see the carrier taking action. >> chances are pretty low that that actually will be totally utiliz utilized, but in that capital system i think as the amount of reimbursements get higher, more opportunities and not removing passengers that have already been ticketside a definite improvement. >> customers surprised to hear munoz said no one was fired after the dao incident. back in to you. >> justin finch live in dulles. >>> 5:07. major bridge work could slow down your commute for seven months. at 9:30 vdot will start detouring traffic. you'll be s m street. >>> calling for action on the stalled purple line. they will demand a legal decision and federal funding for the project. this would r

caught on camera, most notably, a shocking incident last month where a doctor was dragged off the united flight. >> this won't be a pleasant hearing. >> reporter: a bumpy ride on capitol hill. >> this committee and congress do not want half measures or temporary fixers. >> reporter: drilling airline executives on customer service. >> here today to look and hear about where we could prod, push, regulate, or legislate to get better service for passengers. oscar munoz up first and the star witness acknowledging the anger over the violent removal of dr. david dao from a flight in april. >> in that moment, our customers, our company, we failed. >> reporter: oscar promised his company will implement a new set of policies. >> our actions will speak definitely louder than our words. we will do better. >> reporter: american, southwest, and alaska airlines all there too. >> for our part, they are reviewing kus mother policies like overbooking, and it is our intention to further improve the experience for our guests. >> reporter: consumers and congress waiting to see if today's probing helps improve air t

. >>> a united flight hit by a fuel truck at bwi airport.are just getting details of the situation that happened last night. we understand this is a united flight coming into dulles. it was diverted to baltimore ca once it was there on the ground a fuel truck, as it's put, made contact with the aircraft. customers were bussed to a different terminal. we understand some sort of arrangements were made for them, but these are details just coming into our newsroom this morning of this incident that happened last night. it sounds like everybody is okay in this. back over to you. >>> erika, thank you. >> 6:16 right now. the horses are here. the positions are assigned and everybody's ready for the preakness in baltimore tomorrow. always dreaming continuing his quest for a triple crown. that was the winner of the kentucky derby. coverage of the 142nd annual preakness begins at 5:00 p.m. here on nbc 4. >> love that name. >> always dreaming. >>> all month long news 4 is highlighting local kids with talent. we had a chef and a boy with stunning math. >

united airlines flight, when a scorpion goes missing on board.out of a man's leave moments before take off in houston. passengers put on a different plane to ecuador. a scorpion was found on a united flight, both originating from houston. a scorpion. what was it doing there? >> donald trump putting the final nail threatening to withhold subsidies given to insurance companies. >> cheryl casone he here with all the details. >> this is a threat from the president, health insurance companies hoping he doesn't do. doing an interview with the economist, the insurer of healthcare reform came up. folks in the business community, there is no obamacare, it is that and we are subsidizing it and don't have to subsidize it. if i ever stop wanting to pay the subsidies which i will anytime i want, a little bit of a veiled threat from the president but if he were to follow through it would be bad news for healthcare companies which stocks would do better because of the fact it looks like the exchanges will be reworked. >> a vending machine will feed you booze. >

united. together these four controls more than 80% of all domestic flights. we'll break away to take you live to nancy pelosi. >> people have to judge them by how they have acted and not by how we characterized by what they said. now, they are on record. as i have said. this vote will be tattooed to them as i also said they'll glow in the dark. this is a great civic lesson for america. most members, people don't remember who their member s of congress

area's bob redell talks with some of the passengers early this morning and has more from sfo. >> united flight 1579 did finally make it here to sfo early this morning, about five hours later than was planned. we did speak with portia dixon who was on the flight when one of the engines caught fire on the tarmac. she's nursing a sore rapingle that she twisted after the pilot told passengers to evacuate. >> people were yelling fire and the stewardess was screaming and it was very traumatic. >> people started grabbing their bag anded and i'm like, okay, no, don't grab your baggage. get off the plane. i stopped 10 or 15 people from reaching into the overbin and getting, you know, their big bags out of the overhead bin. >> the united flight attendants deployed the emergency chutes to get all 124 passengers and the crew members safely off the aircraft. i'm five minor injuries. newark liberty international was temporarily closed as a result. the pilot had just announced that they were number 18 for takeoff when some passengers started to smell jet fuel but no one we spoke with actually saw smoke or fi

up after the first of two congressional hearings after a passenger was forcibly removed from a united flight, sparking outrage around the world. the government is pressuring airlines to offer better admit thend they scandal could have a long-term impact on the scandal bash on the industry. the airline has announced policy changes, so there is mounting frustration. take a listen to this exchange. >> further, i am personally sorry for the fact my immediate response and the response of our airline was inadequate to the moment. no customer, no individual should ever be treated the way he was ever. we understand that. >> but there will come a day when congress won't accept it anymore on behalf of the american people and that should not happen that we hope you know this does not stop today. >> more reforms are needed but will exploring countries in the middle east -- that is the verdict of the international monetary fund. it's largely due to a decline in oil prices. the six members of the gulf cooperation council have introduced austerity measures, but the imf says more needs to be done. it will a

. >>> first, though, there's been another scorpion reported on a united flight.e finding ute this morning with a plane from houston to ecuador was delayed after a scorpion was spotted. again, this is the second time that's happened in less than a month one of those stinging insects has been reported. >>> airbnb is giving the governments there what they want. it will be collecting and remitting taxes, the first such arrangement in latin m. we'll be back with more news in two minutes. food. water. internet. we need it to live. but what we don't need are surprises, like extra monthly fees. i see you, fee, played by legendary actress anjelica huston. you got me, mark. we just want fast internet for one, simple rate. for all the streaming and the shopping and the newsing, but most of all... for the this. internet for one everyday simple price and no extra monthly fees. the energy conscious whopeople among usle? say small actions can add up to something... humongous. a little thing here. a little thing there. starts to feel like a badge maybe millions can wear. who are

apiece. >> if i'm sitting on a plane and can't see any logos around i can't tell if i'm on a united or delta flight access information, these code, are they specific to united or does this jeopardize all of the airlines? >> no, they are specific to the airline and, depending on the pilot and the crew, they can be specific to each flight. they have -- the pilot discusses with the crew what they are going to do on that particular flight and what the codes are. so, no, they vary from airline-to-airline. but, in general, they are the same across the board. but each airline has their own method of doing things and how they decide on what the code and what they are going to do before they do the door access on each flight. >> after, you know, what we watched for -- what went on more than a week with united last month with that passenger being dragged off the flight, what does this mean for their ability or their effort to rebuild their relationship, their image with their customers? >> well, i think, you know, when these episodes keep happening it looks like an airline that just really doesn't have good

united flight 1579 finally did make it back to sfo early this morning. five hours later than planned. we did speak with a woman of oakland who was on that newark flight when one of the engines caught fire on the tarmac. you can see she's nursing a sore ankle, which she twisted after the pilot ordered an emergency evacuation of her airplane. >> people started shouting, fire, evacuate. then people were just running and jumping. and the stewardess was screaming. it was very traumatic. >> people started grabbing their baggage. i'm like, okay, no. don't grab your baggage. get off the plane. so i stopped, i don't know, 10 or 15 people from reaching into the overhead bin and getting their big bags out of the overhead bin and all of this stuff. >> the united flight attendant deployed the emergency chutes to get all 124 passengers and 7 crew members safely off the aircraft. only five minor injuries. newark liberty international was temporarily closed as a result. the pilot had just announced they were number 18 for takeoff when some passengers started to smell jet

reporter: 25 people witnessed hearing follows an incident last month during which a passenger on a united flight was forcibly removed. >>> a baltimore orioles star says racist taunts by red sox fans last night was the worse he ever faced in boston. adam jones says he was called the n-word and that someone threw a bag of peanuts at him. red sox say 30 fans were ejected from fenway. tension between the teams has been high since several incidents between players this season. orioles won 5-2. >>> coming up on the morning news reversing course school initiatives promoted by michele obama are cancelled. >>> extreme turbulence. two dozen passengers suffered injuries that included broken bones. this is the "cbs morning news". . claritin provides powerful, non-drowsy, 24-hour relief. for fewer interruptions from the amazing things you do every day. live claritin clear. every day. whfight back fastts, with tums smoothies. it starts dissolving the instant it touches your tongue. and neutralizes stomach acid at the source. ♪ tum -tum -tum -tum smoothies! only from tums befi was active.gia, i was energetic.

its that video of a kentucky doctor being dragged off an overbooked united airlines flight last month to make room for company employees. today, united airlines ceo oscar munoz is apologizing but this time to house lawmakers on capitol hill looking at how to improve customer service. >> i'm personally sorry for the fact that my immediate response and the response of our airline was inadequate. it is my mission to make sure we make the changes needed. reporter: munoz also joined by high level executives from american airlines, southwest airlines, and alaska airlines. about two weeks after the united incident, this viral video surfaced of a distraught mom on an american flight. lawmakers focusing on specific questions like why carriers overbook flights, how they decide to bump passengers and whether the policy is different for refundable verse non refundable tickets. >> we've all been in a situation where we just want to get to our seat, get in the air and get home as quickly as possible. >> i would say very few passengers have any idea what their rights are. we need simple language dis

the fire broke out on board united flight to san francisco as the plane was takingoff.sident from in rome this morning, the pope criticized the president's plan to build a border wall and clashed on climate change. trumps are visiting sis teen and st. peter's basilica, the president has meetings in rome before heading to brussels late tire day. >> with the president in europe, the russia probe continues here at home abc news learned the president will retain a private attorney to representative him in the russia investigation. that news comes amid candid comments on capitol hill, from the former head of the cia. john brennan, see him there, said he was concerned about ties between russia and the trump campaign. telling russian leaders to stop their activities. but brennan wouldn't say the connections equalled collusion. >> i don't know whether or not, such collusion, that's your term, such collusion existed. i don't know. it raised questions in my mind whether or not the russians were able to gain the cooperation of the individuals. >> two more subpoenas issued to busin

. >>> breaking overnight, a united flight had to be delayed for hours for a rather unusual that flightecuador had to return to the gate in houston last night after a scorpion climbed out of a passenger's clothing. the plane was evacuated. but they didn't find a scorpion. someone said they had seen it, though. passengers boarded a backup plane and arrived in the country three hours late. >>> and recent damage to a plane used as air force one could have caused a fire. a report says three mechanics contaminated the plane's oxygen system last month, doing $4 million damage. >>> charges are still possible in the deadly amtrak derailment in philadelphia. the crash two years ago killed eight people and injured nearly 200 others when it was going twice the speed limit. the train's engineer was to blame. philadelphia's district attorney declined to file charges against him. now, a judge has approved the filing of a private criminal compla is back up and running this morning after a nationwide outsanl lasting about three hours. during that time, customers were unable to make online payments or m

dao was dragged off a united flight after refusing to give up his seat. united settled with him and is taking steps to change how it responds to future overbooking situations. >> how much do you hate the american people? >> reporter: the house transportation committee went after executives from united, american, alaska and southwest airlines about their customer policies. >> but essentially, you represent four regional monopolies. um, so you have been able to do anything you want to do. add on fees, basic services that we take for granted. >> we don't see meaningful results that improve customer service, the next time this committee meets to address the issue, i can assure you, you won't like the outcome. >> reporter: peter greenberg says any rule changes to help flyers will come from the department of transportation, not lawmakers. >> i have never seen a passenger rights bill introduced in congress that got out of committee. it dies a slow death. >> reporter: passengers in dallas say flying is now a hassle and that changes are needed. >> today it's just a

how significant will the reduction in overbooking be for these flights, and will united continue overbooking at the same rate for flights outside of these categories? >> thank you again, ma'am. the kinds of reductions we talked about, i'll give you one simple statistic. for a regional flight for example which is where we tend to have the most problem. harder to get a volunteer with fewer passengers. on a 50-seat regional jet, about 50% of our flights before could be overbooked by one. they've now gone to zero. on small regional jets, as a data point, it's about a reduction of half of the flights. as for the rest of the system, we will be lowering it across the board partly because the cost of a denied boarding is now much higher that it will go up to $10,000. >> i have two questions so i'll start with you, miss greenberg. in your testimony you call airlines insdiefrable legal tones. >> we believe there ought to be european style posters around letting consumers know their rights. we believe there ought to be a list of compensation, required compensation if you're bumped involuntarily, if you

. >> an unruly passenger forcing a united flight from shanghai to newark to make an unexpected pitd stop at sfo this weekend. >> lock him up! >> united says the man tried to take another passenger's seat as they were still boarding in shanghai. that's what started all of this. he allegedly refused to move and grew, according to people there, increasingly disruptive. everybody had to deplane while local law enforcement dealt with that matter. the flight had to stop over in san francisco as a result to change out the crews. as you can see, the man is wearing a bright red make america great again hat, hence the shouts as he was getting off the plane, lock him up. >> bay area leaders are getting public input on the region's long range transportation plan. the ntc and association of bay area governments will host two meetings today. one in santa rosa, one in san jose. each meeting is designed to generate feedback on the draft plan called plan bay area 2040. a long term integrated transportation and land use plan that brings in all nine bay area counties. >> with the win tonight in san antonio

was taxiing to the gate and the united flight was taxiing to the runway. they clipped wings. >> it was panic. it was unbelievable, you could see the actual wings hit together and it's just shock. >> the faa hasn't said who's to blame for that collision. >>> we're getting a closer look at the wall of debris that buried highway 1. this is about 40 miles south of big sur. engineers and geologists looking into whether there's still a road where that slide came down on saturday night. caltran says it has no idea when highway 1 will reopen. >>> an update now on the fixes at the main spillway at the oroville dam. construction crews a s ars are ready to pour fresh concrete. crews are rushing in to repair the spillway before the next rainy season. >>> talking about the next hurricane season, we'll get a look at that forecast. weather experts making their predictions today on how many hurricanes they anticipate for this next year. the 2017 hurricane season runs through the end of november. >>> happening today in florida, one place that's seen its fair share of hurri

remember hearing as they realized there was something very wrong with their plane, an engine on united flight 1579 was fire. the emergency chutes deployed and everyone on board slid to safety. >> disbelief, right. surprise. i've flown over three million miles in my life, 87 countries and never had this happen before. >> reporter: passengers took to social media to share their frightening experience. united airline meantime confirmed five people were hurt. a spokesperson said, quote, we have received early reports of an ankle injury. customers have been transported back to the terminal. >> everyone was safe. good spirits, people sharing phones. some people without their shoes. everyone just got off the plane as fast as they could. >> reporter: in the last few hours passengers have been allowed the reboard the plane in groups of 10 to gather personal items they left behind. airport officials expect flights in and out of newark to be delayed through the night. lisa am lisa amin gulezian. "abc 7 news." >>> we are getting first look at the man police believe was behind the suicide bombing at arian

remember hearing as they realized there was something very wrong with their plane, an engine on united flight 1579 was fire. the emergency chutes deployed and everyone on board slid to safety. >> disbelief, right. surprise. i've flown over three million miles in my life, 87 countries and never had this happen before. >> reporter: passengers took to social media to share their frightening experience. united airline meantime confirmed five people were hurt. a spokesperson said, quote, we have received early reports of an ankle injury. customers have been transported back to the terminal. >> everyone was safe. good spirits, people sharing phones. some people without their shoes. everyone just got off the plane as fast as they could. >> reporter: in the last few hours passengers have been allowed the reboard the plane in groups of 10 to gather personal items they left behind. airport officials expect flights in and out of newark to be delayed through the night. lisa am lisa amin gulezian. "abc 7 news." >>> we are getting first look at the man police believe was behind the suicide bombing at arian

last month a man was stung by a scorpion on a united flight from houston to calgary. >>> this is wakengton on wusa9. >>> president trump contradicts what some top white house advisers have said about the firing of fbi director james comey. he said he was going to fire comey regardless of rod rosen >> happy friday, we're going to have a cloudy start and wet finish. we have weather and traffic. it is a yellow alert day. >> this is between about 4 and 6:00 we're going to have showers come into your area, so the latter part of your commute home is going to be on the wet side. we're going to see a lot more rain. yesterday we saw about an inch of rain across the region, we've had small creeks rise a bit. today and through tomorrow we're going to add an additional inch and a half. if you do live near a stream or creek, watch that water continue to rise right through the weekend. we're pretty dry for the most part right now. i want to go through the futurecast hour-by-hour so you get a better idea of how to plan your friday and saturday. saturday i've got to say not looking so great. however,

but that was before the video of the passenger being dragged off that united flight surfaced. >>> time inc. cuts its dividend. that's where we begin tonight's market focus. the struggling magazine publisher said it was lowering its dividend. print ad revenue a soft spot for the company, dragging down overall sales more than expected. time also saw its loss widen and it missed estimates to boot. shares fell a whopping 14% to $12.95 on the session. >>> wendy's managed to post earnings that beat expectations. same store sales beat estimates thanks to the popularity of its value meals. but overall revenue fell because the company sold more restaurants to franchisees. shares rose 5% to $15.87. >>> charlie brown and the gang are heading north as canada's dhx media is buying the entertainment division of iconics brand group for almost $350 million. dhx will now own the rights to the strawberry shortcake brand and a controlling stake in the peanuts franchise. shares of dhx media were up more than 5% to $4.60. >>> profit at drug maker mylan rose and topped expectations thanks to strength in tha

. >> just last month another scorpion somehow made it on to a united flight. plane was about to take off from houston yesterday when a scorpion crawled out of a passenger's clothing. the man wasn't bitten. the entire thing caused a three- hour delay. to smooth things over united gave everyone on board a free meal voucher. >>> last month, a scorpion fell out of an overhead bin and stung a united passenger who was also in the middle of eating his lunch. >>> it is 4:57. more questions about the firing of fbi director james comey this morning after president trump disputes his own administration's explanation for the decision. >> a series of car fires overnight now two more in the east bay. i'm jessica flores live with the investigation coming up. ,,,,,, how far should pure alpine spring water have to travel from its source to the bottle? ♪ how about less than a mile and a half? crystal geyser is the only major us spring water bottled at the mountain source. how fafrom its sourcelpine spring to the bottle?travel ♪ how about less than a mile and a half? crystal gey

. >>> the ordeal is finally over for people on a united flight bound for san francisco. >> a fire broke out on that plane in new jersey. abc7 news reporter matt keller is live where they just landed safely a little while ago. matt. >> reporter: good morning, reggie and natasha. what a relief to make it to their destination. certainly a frightening night. some of those passengers arrived here at sfo just before 4:00 a.m. after the frightening deal. >> flight attendants were saying, get off the plane, get off the plane, run away from the plane. >> reporter: the plane caught fire while it was taxing on the runway at the newark airport. the passengers were taken back to the terminal. five people had minor injuries. some of the passengers were put on another plane overnight and just landed here at sfo before 4:00 a.m., including portia dickinson of oakland. >> when i was jumping off the tarp, people were piling on me, and the stewardess keep running. >> just checked flight aware.com and it shows there are still 30 arrival and departure delays there in newark. reporting live from sfo, matt ke

passengers were evacuated from san francisco-bound united flight when flames were seen coming from one of the engines. the crew deployed emergency slides and everyone got out. five people suffered minor injuries. the fire shut down the entire airport for about two hours. passengers were told to expect delays for the remainder of the night. the faa is investigating the incident. >>> a severe weather watch continues as storms slam parts of texas. you can see here fast moving winds and hail to austin. now more severe weather is expected in the southeast. nbc meteorologist bill karins is tracking it all. >> good morning to you. today one of those we have to watch for the potential of isolated tornados. yesterday we had 11 tornado reports most in the southeast. that first batch is gone. here comes round two now moving through areas of mississippi. this is going to head through the carolinas, the peak heating of the day and georgia, 38 million at risk. the line of storms will push through florida. here is the timing. here we are at 6:00 a.m. we watch the storms, they bubble up the middle of

passengers were evacuated from san francisco-bound united flight when flames were seen coming from one of the engines. officials say the crew deployed emergency slides and everyone got out. five people suffered minor injuries. the fire shut down the entire airport for about two hours. passengers were told to expect delays for the remainder of the night. the faa is investigating the incident. >>> a severe weather watch continues as storms slam parts of texas. you can see here fast moving mass that brought raging winds and hail to austin. now more severe weather is expected in the southeast. nbc meteorologist bill karins is tracking it all. good morning. >> good morning to you, frances. 11 tornadoes reported yesterday, some in north carolina and georgia, did some damage. a new tornado watch issued for north florida. a lot of gulf moisture coming in here. as the storm system kicks through in the middle of the day, peak heating, 38 million people under severe weather risk from the miami area back up through the carolinas. a big section of the southern half of the country. also a chance of