hundreds pack the plaza in front of the united nations building in stran calling for egypt's president to step down and for the u.s. to step in. [ chanting ] there are also tens of thousands of americans and workers caught in the middle of this uprising, including linda, whose family can do little but worry and wait. >> there's nothing to connect to them. there's no cell phone services. at this point, they're all disrupted and interrupted. i've been able to reach her on a landline, but it's still been very difficult. >> reporter: linda from danville is visiting her mother and issister in i e jimt and has been confined to their apartment for three days, worried about stepping outside into the chaos. >> i haven't been able to sleep in the last three days at all. and so, like, i was talking to her at 2:00 in the morning, our time here, and she was in tears. she was crying. she was crying, saying i can't believe what i'm seeing. >> reporter: her family says she describes fighting in the streets, explosions and looting. >> they're going into homes while people are there and they are looting