doesn't this episode highlight the need to reconfigure the universal service obligation, which is failing doesn't at the present, and to make sure that the whole system focuses more on infrastructure capacity, reliability and service ? well, as the noble lord knows perfectly well, the universal service directive, which is the basis for the universal service obligation, does not include mobile, it only includes fixed line service. and, therefore, it would be impossible under the european law to include mobile. mps have been told that ministers considered ending a private firm's contract to run birmingham prison after a riot to two years ago. the damning report this august described widespread violence, disorder and appalling squalor. it led to the jail being taken over temporarily by the prison service. conditions were said to have deteriorated following the riot in 2016. the head of the prison and probation service told thejustice committee officials knew there were problems. we were clear that the birmingham position was not acceptable prior to the inspection coming in. the first learnin

doesn't this episode highlight the need to reconfigure the universal service obligation which is failingony, it doesn't at the present and to make sure that the whole system focuses more on infrastructure capacity and reliability and service? well as the noble lord knows perfectly well, the universal service directive which is the basis for the universal service obligation does not include mobile, it only includes fixed line service. and therefore it would be impossible under the european law to include mobile. mps have been told that ministers considered ending a private firm contract to run birmingham prison after a riot to two years ago. the damning report this august described widespread violence, disorder, and appalling squalor, it led to the jail being taken over temporarily by the prison service. conditions were said to have deteriorated following the riot in 2016. the head of the prison and probation service told the justice committee officials knew there were problems. we were clear that the birmingham position was not acceptable prior to the inspection coming in. what the first