as a colleague and friend of mine in the audience here from the university of vienna and economic psychologistaid if you don't have trust then you're going to have to control meaning you're going to have to go after these people. we don't have the resources to go after these people so we really have to think about the tools to build trust from our taxpayers. some of that is using data in a proactive way to assist them. >> nina that's a good point and that's a good segue to mary beth. in terms of sbsd erect an office and collections how are they using data and you want to speak to that issue? >> and employment tax. as you well know employment tax we didn't get to taxpayers for a year or sometimes even a half after they had a pyramid tax and now we are using data. we are doing data runs to see whether deposits were made. did we see any indicators that they were having trouble paying paying? worth a late and so now we are getting within eight weeks of when a taxpayer misses a deposit and sometimes earlier. we have seen great improvements there. .. traditionally, we sent one kind of note to taxpay