one unsat is bad and you fail. now, this -- we do not want an inspection protocol that is done by santa claus. this is too important an area, too demanding an area for that sort of approach. so we have, we have a demanding inspection protocol that was employed in this case. it identified a deviation. we called it as it was. and the command -- mobility command in this case has done an eight step process to discover root cause and we're addressing that. i do not see this as a systemic issue. this was a deviation, and the inspectors identified it and called it like it was. >> an airman's hand was mispositioned i understand. the courier was not visible to a second individual in what we call a no-loan zone and that was the violation. his hands were not visible. bottom line is, we're -- you know, this is a validation of the rigor that we want to have on in this mission area and it's one of the reasons why this is so demanding on our people because like dover, the standards here is perfection. >> we'll . >>> welcome back.