to address unscrap louse businesseses to the best of our ability. but still the problems create such a hazard for servicemembers and some of the issues, the servicemembers waiver and the arbitration being in the contract are thing we can't address because they're legal. and we need help to deal with that. thank you. >> thank you very much, sir. i'm going ask a question. i almost question my question before i ask it. i want you to talk about -- you all talked about the vulnerable. the young age. families in the process of moving overback overseas again. people don't understand the terminology. they are accustom of dealing with it. i look at some of ads these companies send out. and all lack like they were, you know, representatives of working right out of chuck hagel's office. they're all military and all services u.s. military around the world since 1999. then they have a testimony from one very wonderful looking woman soldier. she says, "after there was a mistake with my pay, i didn't know how to make ends meet." luckily they understood my situatio