>> one is the unsubscribe.here are so many different subscriptions and so many ways to unsubscribe. being able to detect and figure out the algorithm on how to unsubscribe, there are so many ways to unsubscribe from e- mails. the second challenge is the roll up where we can find them. one from e-mail, you get one e- mail with a summary of all of them. we block an e-mail client and we block them from hitting your inbox. >> in the single e-mail, do the links work? you don't want 50 ads from groupon but there is one that you want to select. >> we give you a thumbnail preview of what the e-mail looks like and if you like it, you can quickly open it. >> is there one big offender when it comes to e-mail lists? >> unroll.me/awards. we listed the five most unsubscribed from, and i think the top was 1-800-flowers. >> who else was in the top five? >> expedia. >> pro flowers. >> they definitely want you to send flowers. >> you only need it once a year so if they sent it 365 times and you only buy on valentines, it's prett

>> one is the unsubscribe. so many different subscriptions and so many ways to unsubscribe. being able to detect and figure out the algorithm on how to unsubscribe, there are so many ways to unsubscribe from e- mails. rollecond challenge is the up where we can find them. one from e-mail, you get one e- mail with a summary of all of them. an e-mail client and we block them from hitting your inbox. >> in the single e-mail, do the links work yo? you don't want 50 ads from groupon but there is one that you want to select. >> we give you a thumbnail preview of what the e-mail looks like and if you like it, you can it.ly -- quickly open >> is there one big offender when it comes to e-mail lists? >> unroll.me/awards. we listed the five most unsubscribed from and i think the top was 1-800-flowers. >> who else was in the top five? >> expedia. >> pro flowers. >> they definitely want you to send flowers. you only needed once a year so if they sent it 365 times and you only buy on valentines, it's pretty annoying. andy tha

rocky x asks when you want to unsubscribe to unsolicited e mails why do they want your e mail address>> there are good guys and bad guys. let's start with good guys they have to keep a list of names and address that's they will not market to. so when you say i don't want your e mail anymore they put your name on the suppression list and don't e mail you anymore. the bad guys but saying to them i don't want your e mails they say aha. this person will respond to an e mail. and then, you get more and more e mails. >> how do you know? >> you know, a good guy would be a major corporation. someone you've never heard of, don't unsubscribe. >> pearl g writes i pay charges online the bank charges me $35 for overcharges they have not yet paid the bill. is that legal? >> completely. there are no rules on these overcharges. banks can start charging you. there is a way around it but only for a checking account or your atm card. you can say if i'm overdrawn you're to not pay it. just bounces. >> juan says i need a car, my budget supports $250 to $300 per month. would it be better to lease or buy? >

city-wide requirement that obligates us to ask people who are on our mailing list who can, after all, unsubscribe at any time they want to annually affirm if they want to be on our mailing list? >> i see that the good government guide is being consulted. >> i mean, you've got it down now, monica, so, it probably doesn't take that much of your time. but it still takes time. >> it does, and i just want [speaker not understood] there is no requirement to send it to the mailing list. it just appears on the agenda. the agenda goes [speaker not understood]. there is no requirement to send the form itself to the mailing list. >> go ahead and read it. >> it's a real good word, commissioner stephenson. it's superfluous. so, we may not need it? no action here today. >> no, i know. but if we don't need it -- >> we do it every year. >> i still request that at our next meeting we have a proposal to amend our bylaws to eliminate this requirement. >> if i may. >> or article. >> commissioner gravanis. >> while looking it up, quick question off the top of your head, roughly, how many people want to get informatio