if you have any questions or comments about today's show, just send us an e-mail to yourbusiness@msnbc.com can also go to our website. it's openforum.com/yourbusiness. we posted all the segments from today's show. plus a lot more. and don't forget to connect with us on all of our digital and social media platforms, too. >>> next week we meet the entrepreneur of a superhero costume company who found himself deep in debt and on the verge of losing everything. how listening to his customer helped rescue his small business and now has the company flying high. till then, i'm j.j. ramberg, and remember, we make your business our business. >>> brought to you by american express open. visit openforum.com for ideas to help you grow your business. ing. ing. i could feel our deadlines racing towards us. we didn't need a loan. we needed short-term funding fast. building 18 homes in 4 ½ months? that was a leap. but i knew i could rely on american express to help me buy those building materials. amex helped me buy the inventory i needed. our amex helped us fill the orders. just like that. another step o

of you and your business and e-mail it to us at yourbusiness@msnbc.com or tweet it us to@msnbc your biz and please do not forget to use the #your biz selfie. >>> send us an to yourbusiness@msnbc.com or go to openforum.com/yourbusiness. we posted all of the segments from today plus a whole lot more. reach us on any of our digital and social media platforms as well. >>> next week, a company that struggled for years before getting traction built an online marketplace that offers a solution for overworked and underpaid teachers. >> they make some money, get recognition for the work they've done and they also get to know they're having real impact in classrooms, because it's important to remember that if you're a teacher-pruer, you're a teener first and entrepreneur second. >> it helps educators become entrepreneurs and sometimes millionaires. >>> until then, i'm jj ramberg. remember, we make your business our business. >>> brought to you by american express open. visit openforum.com for ideas to help you grow your business. i could feel our deadlines racing towards us. we didn't need a loan. we needed short-term funding fast. building 18 homes in 4 ½ months?

to use the #yourbizselfie. >>> thank you so much for joining us today. if you'd like to connect with us, please send us an e-mail to yourbusiness kth msnbc.com.or you can go to our website, it's openforum.com/yourbusiness. when you get there you'll see we've posted all of the segments from today plus a whole lot more. and of course you can reach us on any of our digital and social media platforms as well. next week a company that struggled for years before getting traction built an online marketplace that offers a solution for overworked and underpaid teachers. >> they make some money. they get some recognition for the work they've done. and they also get to know that they're having real impact in the classrooms. because it's important to remember that if you're a teacher you're a teacher first and an entrepreneur second. >> how teachers pay teachers or tpt helps educators become entrepreneurs. and sometimes millionaires. till then i'm j.j. ramberg and remember, we make business our business. our cosmetics line was a hit. the orders were rushing in. i could feel our deadlines racing towards us. we didn't need a loan. we needed short-term fund

us an e-mail. the address is yourbusiness@msnbc.com. include a short summary of what your company does, how much money you're trying to raise and what you intend to do with that money. you never know. somebody out there watching the show may be interested in helping you. >>> still to come, can direct mail marketing work for your small business? and how should instincts come into play when making your next hire? our cosmetics line was a hit. the orders were rushing in. i could feel our deadlines racing towards us. we didn't need a loan. we needed short-term funding fast. building 18 homes in 4that was a leap. but i knew i could rely on american express to help me buy those building materials. amex helped me buy the inventory i needed. our amex helped us fill the orders. just like that. another step on the journey. will you be ready when growth presents itself? realize your buying power at open.com >>> i send out dynamic e-mails once a month. i get a good response rate. lately it's declining. is it worth investing in direct mail? >> i think you really have two questions here. first it's really to stop and ask yourself what's going on with

an actual person behind that company. now, we've loved to hear from you. so if you have any questions or communities about today's show, e-mail us at yourbusiness@msnbc.com.you can also click on our website openforum.com/yourbusiness. we've posted all of the segments from today's show, plus a lot more. and please don't forget to connect with us on all of our digital and social media platforms, as well. next week, many of us have heard the phrase the customer is always right. but we introduce you to one entrepreneur who says not so fast. >> be responsive, be attentive, make the customer your priority but at the end of the day know that the customer is not always right. >> we'll tell you why the owner of this texas garbage company doesn't believe that every complaint is his company's fault. till then, i'm j.j. ramberg. and remember, we make your base, our business. our cosmetics line was a hit. the orders were rushing in. i could feel our deadlines racing towards us. we didn't need a loan. we needed short-term funding fast. building 18 homes in 4 ½ months? that was a leap. but i knew i could rely on american express to help me buy those building materials.

an interesting idea with the tiny pulse surveys. solicit honest feedback from people. >>> if you have any questions or comments about today's show, if you'd like to share what you learned e-mail us at yourbusiness@msnbc.com on our website, openforum.com/yourbusiness. we've posted all of the segments from today's show plus a lot more. please don't forget to connect with us on our social and digital platforms. >>> next week, an online service that connects pet owners with anim animal-loving sitters has found a way to stay top of mind for potential clients and furry companions. >> often people need to hear about it more than once. they see an event and later a friend might mention it and they see an ad. those three things together say, okay, maybe this this is real. let's give it a shot. >>> how hosting local events is helping this small business get new customers. until then, i'm jj ramberg. remember, we make "your business" our business. our cosmetics line was a hit. the orders were rushing in. i could feel our deadlines racing towards us. we didn't need a loan. we needed short-term funding fast. building 18 home in 4 ½ months? that was a leap. but i knew i could rely on american express to help me buy th