if you have any questions or comments about today's show, just e-mail us at yourbusiness@msnbc.com. n also go to our website, openforum.com/yourbusiness. we posted all the segments from today's show and a lot more. and don't forget to connect with us on all of our digital and social media platforms too. next week we find out how one company turned their entire staff into a team, so loyal that they put the survival of the company and each other ahead of their own interests. >> i still get a little teary when i think of it. people came to me that knew other people couldn't afford that cut and said take more of my salary, people were grateful for their jobs. >> we look at open book management, a controversial management tool that works but may not be for everyone. until then, i'm j.j. ramberg, we make your business, our business. will your business be ready when growth presents itself? american express open cards can help you take on a new job, or fill a big order or expand your office and take on whatever comes next. find out how american express cards and services can help prepare you