i watch her interact with people, and instead of selling, she's defensive. >> i'm not willing to sit here and have a conversation... >> yeah. >> that picks apart our v.p. sales and marketing and my partner. it's really not okay by me. >> i think you have a difficult time separating your friendship from her role. you would be better off just saying, "you know, i never thought about it that way." >> mm-hmm. >> "i'll talk to my people," and say, "thank you for the feedback." >> i don't agree. >> robin seems resistant to change with the two biggest issues that i think are holding them back-- packaging and the sales process. if she won't come around, i cannot do a deal and risk a half a million dollars. i want to introduce you to derek. >> hi, derek. >> derek, say hello to everybody. >> hi, everyone. >> hi, derek. >> how are you guys? >> derek's gonna unveil a couple of concepts. today i've brought in a graphic designer that's come up with a new look and message for eco-me. i talked to the two of you yesterday about having an identifier. >> mm-hmm. >> so, when you look at your sneakers or you look at a bottle or you look at something, it's a logo for someth