for that family, how do you get that family to join vacasa it doesn't seem as cost effective if 20 togoing to your firm >> we help homeowners make a lot more money we had a lot more customers renting on their own they came with vacasa because they were tired of doing the work on average the customers make far more with vacasa than without vacasa even after our commission fee we're really good at what we do in terms s of driving bookings. >> how exclusive is your listings if i list on vacasa am i listing on home away >> yes we distribute those listings to other places >> what is the mote to your business why am i hittilit listing on yoe versus on the places you relist my properties on >> we add a lot of bookings. a lot of our bookings, about 30%, come from vacasa.com. what sets us apart is our 5,000 staff and taking care of vacation rentals we take care of all the details. you don't need to work about key exchang exchanges, getting a plumber to the house at 9:00 at night >> how do you find the individuals who service the properties whether it's a plumber, a house cleaner, a roof repair