i am called valerie lipscomb. who is she, do you remember?— do you remember? remember? i am not sure whether she is part of _ do you remember? i am not sure whether she is part of the - do you remember? i am not sure| whether she is part of the horizon co-op _ whether she is part of the horizon co—op centre will be you would get anym _ co—op centre will be you would get anym call— co—op centre will be you would get anym call is— co—op centre will be you would get any... call is made into the business. _ any... call is made into the business, you would have the business _ business, you would have the business side, and then horizon had their own _ business side, and then horizon had their own call centre. you needed two types — their own call centre. you needed two types of the calls to see whether— two types of the calls to see whether anybody was called. you see there, whether anybody was called. you see there. valerie. _ whether anybody was called. you see there, valerie, thanks _ whether anybody was called. you see there, valerie, thanks for _ whether anybo