the honorable jim byrne, acting deputy secretary of veterans affairs. veteran,, a vietnam author and npc headliner steam member. stole,orable elizabeth former u.s. senator, secretary of transportation under president reagan. secretary of labor under president george h a w -- president george h.w. bush. [applause] >> kevin when singh, navy retired, and press club member who arranged today's event. skipping over to secretary for a columnistsh rogan, for the global opinions section of the washington post. pamela powers, chief of staff to the setter it -- secretary of veterans affairs. fails,rgeant schaff president of the blinded american veterans foundation. sean bullard, president of the duet of group. [applause] all right. so -- excuse me. get into thefore i introduction, i need to ignore some other folks real quick. let me knowledge members of the headliners team responsible for organizing today's event. if you are here, please stand and be recognized. betsy fischer martin, lisa matthews, bill lord, danny cellnet, and the press club staff, especially lyn

miss pamela powers, chief of staff to the secretary of veterans affairs. max, publisher of stars & and john, president of the blinded american veterans foundation. and sean bullard, president of dueto group. [applause] all right. nation -- i would also -- before i get into the introduction come i need to acknowledge some other folks pretty quick. let me acknowledge members of the headliners team responsible for organizing today's event. if you are here, please stand and be recognized. fischer, martin, lisa matthews bill lord, danny , cellnet, and the press club staff, especially lyndsay underwood, laura coker, and bill i also want to say a special thank you to the members of american legion post 20, which is based right here at the national press club. you are so blessed to have you here. -- we are so blessed to have you here. thank you so much for coming today. [applause] so as our nation prepares to celebrate veterans day and observe the 100th anniversary of the end of world war i, today's guests will discuss the state of the department with providing pat

at the national press club, veteran affairs veteran robert wilkie. this is one hour. >> ladies and gentlemen. ladies and gentlemen. this is cool, i have a gavel. i am chairman of the board at the national press club and team leader of the first word breaking news desk year in dc. before we begin, i ask that you silence all cell phones. if you are on twitter, we encourage you to tweet during the program and use the hashtag #npclive. for our c-span and public radio audiences, please be aware that in the audience today are members of the general public, so any applause or reaction you might hear is not necessarily those of the working press. now, i would like to introduce our head table. please hold your applause until all have been introduced. let me find my notes here. starting on my left, jim noon, commander of the american legion post 20, here at the national press club. [applause] what part of hold your applause? [laughter] ms. meghan wilkie, the daughter of secretary wilkie. the honorable jim byrne, acting deputy secretary of veterans affairs. bil

pamela powers, chief of staff and secretary of veterans affairs. the publisher at stars & stripes . usmc vietnam veteran, president of the american veterans foundation. and sean, president at -- before i get into the introduction i need to acknowledge something's real quick. if you here please stand and be recognized. and the press club staff and especially lindsay underwood. and bill mccarran. i also want to say a special thank you to the members of american legion post 20, which is based right here at the national press club. we are so proud to have them based here. thank you so much for coming today. [applause] so as our nation prepares to celebrate veterans day and observe the 100th anniversary of the end of world war i, today's guests will discuss the state of the department with providing patient care and benefits for more than 20 million u.s. military veterans and their families. v.a. secretary robert wilkie will share with us the progress he has made since taking office on july 30, 2018. i think 100 days ago. and his goals for the future. mr. wilkie has a very personal connec

i can think of no better way to describe the mission of the department of veterans affairs than to say that we exist to provide america's veterans with the means to remind their fellow citizens why they sleep soundly at night. and that is why it is such an honor for me to be part of that team. [applause] this weekend will mark the 100th anniversary of the sadly named war to end all wars. on the 11th day, the 11th hour, the 11th month, millions of men emerged from the trenches that had cut across europe like scars to breathe. the smell of peace for the first time. in my family, it was a personal adventure. my great grandfather left a small town, law practice in the mississippi delta and a part-time teaching job at ole miss to join the army assembly. across from him was an infantry outfit that had a reluctant farmer and a reluctant soldier from calm on, tennessee, who would go on to become the greatest american hero of that war. in another part of georgia was my wife's grandfather, a teenager, who had never ventured much beyond two or three counties in north and south carolina. but by th

since day one, my administration has also taken bold action to refrm the department of veterans' affairs. and deliver our veterans the care they so richly deserve. working very hard on it. last year, i signed the landmark v.a. accountability act which as you know by accountability that ensures us the right to get rid of in a very nice way or very the way, any way we want secretary probably a rough way, and that's ok, that's ok too, secretary, those who mistreat our veterans and they are going to be held fully accountable. this was something that for, i would say four decades, they've been trying to get it approved. sounds easy, it's not. i love the unions, we love civil service but they didn't make this one easy for many, many decades. we got it done. we're good at getting things done. since my inauguration, we have removed more than 3,600 government employees who were not giving our vets the care or respect that they deserve. in june, i proudly signed into law the most significant v.a. reform in half a century. called veterans' choice. everyone knows what that means. now if a veteran ca

we've taken action to reform the department of veterans affairs and to do for our veterans the care they deserve. last year i signed the landmark accountability act of. that's okay, secretary. those are going to be held fully accountable. this is something that hybrid assay for decades they've been trying to get it approved. they didn't make this one easy for many decades. we are good at getting things done. since my inauguration we've removed more than 3,600 these who were not giving our veterans the care or respect they deserved. in june i signed into law the most significant reform in half a century called veterans choice you. they cannot get their treatment in a timely manner. they can see a private dr.. they don't have to wait 12 days or 20 days. i heard stories like you wouldn't believe during the campaign and i appreciate the secretary saying that it was a very major part of the veterans of all of my speeches. i don't think i left them out of one speech and i made plenty and they were at the top. now we are producing far greater than anyone would have thought possible. since i too

i signed an executive order to direct the department of defense homeland security, and veterans affairs to ensure seamless access to mental health care and suicide prevention resources for veterans. tremendous, hard to believe problem. hard to believe. with a focus on the first year after separation from military service. a lot of bad things can happen. we secured $206 million for v.a. suicide prevention programming. and every v.a. medical center now offers same day emergency ental health care. but we have to do more and are working to do more. we will be working with every state and local leader, many of you are here and around the nation to improve vital mental health services for americans -- or america's great veterans. this is a top priority for my administration, has been as i said from the beginning, always will be. until we get it right, and we're getting close, and once we get it right we're going to keep it right. because it can go bad just as fast as we fixed it. so we're going to keep it right. pretty soon that's what we're going to be working on, mr. secretary, keeping it r

[applause] ♪ >> ladies and gentlemen, the honorable robert l will q junior, secretary of veterans affairs♪ >> ladies and gentlemen, please remain standing for our nations -- for the procession of our nations colors and those of our veterans services organizations. as we march on the colors, the united states marine band will play the national emblem march. please place your hand over your heart or render a hand salute. ♪ ♪ ♪ ♪ ♪ >> please remain standing for the prayer for all veterans delivered by the director, via a chapel services -- v.a. chapel services. pray, eternal god, you alone rule the destinies of nations. we come this veterans day to invoke your presence in this sacred garden on this 100th anniversary of the ending of world war i. we realize it is only through your hand that our country has remained free by your gift and dedication of our nation's veterans. thanks be to you oh lord for those whose lives paid for freedoms we now as a nation enjoy. we pray their examples influence daily actions in relation to others, that we will have a genuine respect for them but we can make d

our live coverage here on c-span this afternoon includes the house veterans' affairs committee hearing investigating failures at the veterans administration over g.i. bill payments. that's live beginning at 4:00 p.m. eastern. and this evening ohio republican governor john kasich will be in manchester, new

we take you to arlington national cemetery as veterans affair secretary robert wilkie will a a wreath at the tomb of the unknown soldiers and take part in veterans day observances. the armistice entering -- ending world war i occurred on this on 1918 at 11:00 a.m.. >> ready, set. >> ready, front. >> ready, front. [indiscernible] [indiscernible] [no audio] [no audio] >> ready, set! [national anthem playing] ♪ >> order! ready, set! [drum rolls] playing] ♪ >> order! [no audio] [no audio] [no audio] [applause] -- [no audio] [no audio] [no audio] [no audio] >> order! [no audio] [singing] >>march, forward, march, march. >forward. -- >> forward. >> ♪ every mountain side let freedom ring ♪ freedomedom, let ring ♪ [applause] [no audio] [coughing] [no audio] [no audio] [no audio] [no audio] [no audio] [no audio] [no audio] [no audio] [no audio] [no audio] [no audio] [no audio] >> ladies and gentlemen, please --come mr. lawrence , and thel l howard united states army military district of washington. >> miss karen at regular, six -- executive director, arlington national cemetery. ♪ >> ladies and

president expressed commitment for improving services at the white house where he was joined by the veterans affairs secretary. >> ladies and gentlemen, you didn't get rid of me. i may be a recovering politician but even in that status i have having extra to say. but i have a great honor right now. i'm going to introduce someone who is the reason i am here. in my confirmation hearing, i was accused by several senators of being the forrest gump of the united states senate because there was no question that they could give me that i could not fall back on some instance from the roman empire that would support the answer to the question. well i'm going to plead guilty to that and say something. i'm a pretty good presidential historian. and i did a piece today, i think it was in "usa today," maybe it'll be tomorrow, there's never been a presidential campaign, certainly in the post world war ii era, where one of the candidates made veterans the centerpiece of his campaign. and that was brought home to me when i was made the acting secretary. now, for those of you who have had your heads beaten in by the

the veterans affairs department tells capitol hill it will not repay underpaid g.i. bill benefits recipients. >>> nbc news has learned what mp president tru told robert mueller about that infamous trump tower meeting with his sons and thessians. >>> ts morning investigators want to know what caused a house to be blown to snith reason in an explosion fel for miles around. >>> major fallout after the washington redskins sign a player just days after he was arrested for alleged domestic violence. >>> now, don't get mad at'sme, but t a new study that found dogs are reallyot that smart. christmas season is officially under way. now that the rockefeller center christmas tree has been illuminated. "early today" starts right now. >> goodmorning. i'm marlie hall. >> and i'm phillip mena. we begin this morning a with exclusive update about a story we first told you about last month. the department of veterans affairs blaming software issues for a backlog of incomplete g.i. bill payments with promises to fully pay affected veterans. now the department says it won't be reimbursi

for me there's nothing more professionally rewarding than helping the veterans affairs transform their technology to make it easier for our nation's veterans to access benefits they have earned and so richly conserve. we look forward to continuing to provide support to the department of veterans affairs as they enhance education benefits for veterans, service members, families and survivors. through the implementation of the act. thank you for the opportunity to testify before the subcommittee today. i look forward to your questions. mr. arrington: thank you, mr. crowe. i now yield myself five minutes for questions. how many veterans, student veterans have still not received payment at this point? full payment? housing stipend-related payments? >> mr. chairman, at this point i would characterize the pending inventory or the work queue that we're talking about at 73,000 as a fairly normal and manageable work queue. there shouldn't be anybody at this point, you know, with late payments per se. we're continuing to work those that we heard have hardships. and addressing those immediately.

department of veterans affairs is shortchanging post-9/11ve veterans.istered in undergraduate and graduate school programs are facing mounting unpaid housing bills, many on capitol hill predicted in july. >> the trump administration promise to clean up the culture of bureaucratic incompetence inside the va and based on this testimony today, and other hearings we've had, i don't think they've made a lick of difference. >> that from a republican during a heated house veterans affairs subcommitteeee meeting last week as lawmakers try to understand why veterans were not receiving their housing subsidies along with theirdi tuitions. >> that system is complex, that engine is old. >> 8125 students have waited longer than two months. they could be missing in the range of 1500 to $6,000 or more and expected payments. nearly 60,000 total claims remain. in october alone, about 1,000 students under financial hardship called a va for immediate help. >>>> some of these guys are goig to have real hardships, maybe even personal family crises. >> we gave them everything

veterans affairs under secretary andbenefits, paul lorenz, other officials, testified before a veterans affairs subcommittee. this hearing is one hour, 50 minutes. >> good afternoon, everyone. the subcommittee will come to order. i am going to apologize in advance for the length of my remarks, but i think they are important, so let's begin. thanks forn, everybody being here and everybody participating in the hearing. the subcommittee on economic opportunity, where we will continue the oversight, the implementation of post 9/11 g.i. bill of 2017 and associated payment processing delays. as i said in the two previous hearings, the subcommittee has held on this topic, it is critical we work to ensure this bill is implemented so veterans receive their benefits they deserve and in a timely and consistent manner. if all we do is pass reform bills, they are just a memo to the file unless good da implements -- unless the va implements them. in hearing we had sometime july, we implored the officials who were here to remedy whatever problems existed, and we were promised that they would be addres

there are issues that relate to the veterans affairs and lawsuits that are happening there. we have the mueller language that we want. we have -- we're still -- i have a day job here that's different from what's happening on the political side. we are just very excited about the size of our victory. i will say to you, always, supported it. it doesn't matter if they support me. what matters is they support a democratic agenda to make progress for america's working families and they all spoke out beautifully for the people, health care, health care, health care. like a jackhammer, that's what's important. what was yours? come back to the omnibus. i do -- no. i intend to win the speakership with democratic votes. that was your question. that was your question. the -- i have overwhelming support in my caucus to be speaker of the house. and certainly we have many, many people in our caucus who could serve in this capacity. i happen to think at this point i am the best person for that. i've answered one, two, three, four, five, six questions. now you want to ask about the omnibus?

don't think they made difference. >> reporter: that from mike coffman during a heated house veterans affairsmmittee meeting as lawmakers try to understand why veterans were not receiving subsidies with tuitions. 825 students have waited longer than two months. they could be missing in the range of $1500-$6000 or more in expected payments. in october alone about 1000 students under financial hardship call the va hotline for immediate. >> these guys will have real hardships, even personal family crazies as a result of this. >> we gave the va everything they asked for so it is frustrating to be here. >> how many veterans have outstanding payments greater than 30 days? >> 10,000 from 31 to 60 day mark. >> the va says none of the g.i. bill students were made homeless as a result of the glitch and some news reports suggested adding the agencies working hard to find any affected veterans. they are being moved for immediate action. >> thank you. the inspector general says the agency needs to do a better job practicing claims involving service related als known as lou gehrig's disease. the study foun

we look forward to continuing to provide support to the department of veterans affairs, as they enhance education benefits, for veterans, service members, families, and survivors. through the limitation of the act. thank you for the opportunity to testify before the subcommittee today. i look forward to your questions. >> thank you mister crow. now you must have five minutes for questions. doctor lawrence, or general worley, how many veterans, student veterans have still not received a payment at this point? >> full payment? housing stipend related payments. >> mister chairman, at this point, i would characterize the pending inventory that we are talking about, at 73,000 as fairly normal and manageable work for you. so there shouldn't be anybody at this point, you know, with late payments per se, we are continuing to work those, and addressing those immediately. but we are out back -- we are at a relatively normal inventory today. >> so 73,000 student veterans have not received payment yet? >> no sir. the 73,000 number is doctor lawrence -- as doctor lawrence articulated, represents cla

the armed services committee and the veteran affairs committee. i see opportunities to work with colleagues to address issues most important. host: jim banks, >> a headline from "politico" today, pelosi faces down her enemies in the first key vote for speaker. and back to live picture outside the auditorium where house democrats are meeting at the capitol visitors center on capitol hill, of course. we're still waiting for an update on their house leadership elections. it appears a member there is speaking to members of the media. can't see exactly who that is. if we find out, we may be get an opportunity to hear something from that member.

there are tremendous a amount of small dollars fundraising. >> you brought up the veterans affairs. aboutd concerns privatization. what key concern there and why do a concern? >> privatizing the eight would result in a worse care for veterans and more experience for the taxpayers. is a your conviction of the trump administration is set out to do that? >> yes. >> how would you respond to that? >> we support giving veterans the ability to choose where they use their being benefits whether it is in the v.a. or in the private sector. if someone chose to serve their country, they should have the ability to choose their doctor .rea we think veterans should have more choice. we don't think that is privatization. work, you have a strong and functioning of v.a. ace of a have the choice to use it if they want to area clacks it your contention at the v.a. is not strong and functioning? >> over the past couple of years there have been some improvements. there are still some widespread issues. was passed byact a bipartisan basis. it was signed into law earlier this summer. you also have the v.a.

culprit is not a person, but a machine. >> a 50-year-old computer system at the department of veterans affairss shortchanging post-9/11 vernlts. >> that system is complerks that engine is old -- >> trevor: seriously? america can't pay its veterans because it's using a 50-year-old computer? get the (~bleep ) out of here, man! when it comes to going to war, america always finds the money, right? every time america is going to war they find the money for drones so advanced they can zap a pimple off an i.s.i.s. fighter's face. but when the soldiers get home, all of a sudden, america is like, yeah, can't pay you, our computers run windows b.c., so sorry. ( laughter ) i don't trust a computer that has a built-in ashtray. that's old-assed shit. do you understand how bad a 50-year-old computer system can be? have you met somebody with those old iphones? when they take your phone number they have to do it in installments. 7 -- see you next weekend. wait for this to load. ( laughter ) you would think after the v.a. identified the prorks they would say, veterans, we'll make it up to you and get a compute

a veterans affairs official said they promised to speed up the payments.fer griffin reporting live from the pentagon. >> in about ten minutes, a hearing from the house veterans affair subcommittee will try to get answers to questions on the gi bill and the payments. here's what we've been able to glean. 895 students have waited longer than two months and could be missing in the range of $1,500 to $6,000 and more in missing payments. 60,000 claims remain. in october alone, students under financial hardship called a v.a. hotline for immediate help. about 450,000 veterans have been affected by this. the problem is a 50-year-old computer i.t. system that is is that right changing veterans involved in vets under the g.i. bill. some people are going into debt as a result of the glitch which many on capitol hill predicted in july. in fact, the v.a. official being questioned in july was pushed out of his current job last week, reassigned to houston as a result of the scandal. >> what is the plan b going forward? it's not without precedent in the va's i.t. history.

productth of you veterans affairs. what you make that key concern? mr. caldwell: privatizing the v.a. would result in worse care for veterans and more expense to taxpayers. host: is it your conviction the trump administration sense of the do that? mr. caldwell: we do not support privatization we support giving veterans ability to choose where they use their benefits whether it is in the da for the private sector. if somebody chose to serve the country they should have the ability to choose their doctor just like nearly every other government run -- we think veterans should have more choice. to have a strong and functioning v.a. so they have that choice to continue to utilize the v.a. if that's what they think is best for them. i think there are some systemic issues within the system. over the past couple of years there have been improvements heading in the right direction. there still some widespread issues that hopefully will be addressed by recently passed legislation like the v.a. mission act passed on a bipartisan basis. signed into law by president t

claude bigelow who's the responsible for the department the french government will salute as the veterans affairs on this locality tell me a bit about what you do locally claude we sell the memory of the veterans of. several wars. and we hung your memory and we tried to help them for social life. were orphans i wall with those and victims of terrorist attack to use attended many such ceremonies and as i did a violin other circumstances and a solemnity about the act of the members how do you consider the importance of the act and ceremony of remembrance well it's so important that today breck's it could catch the fidel ity in this memory or during two world wars british army and french military were brother in arms that is very important we caught we mustn't we never met and forget this because. these people that die for us to die for our liberty today and i feel deeply concerned as french by the memory of british military who died for us with us for freedom with us i can't guarantee the continuation remembers i can hope but it's certainly the her kind offers the quick the loving cup by what she r

who's always sounded by veteran and we support the department of veterans affairs continuously since 1952. approximately one-third of those outings over 24,000 employees are military connected. that means they're either a veteran in the reserves, the national guard or a military spouse. we invest heavily in helping our military connected employees through career building, benefits and formal military spousal support programs. booz allen kara-muza ports the documentation part of its contract with the department of veterans affairs for the benefits integration platform. booz allen role is a software developer will responsible for translating each of the va's identified requirements into software code. the va takes mapping and determine the results for each use case based upon the va's interpretation of the relevant statute, regulation, policy and business rules associate with the benefits programs themselves. this software developers it's our job to ensure the code produces the desired results. booz allen appreciate this opportunity to discuss the decision not to go live with the act se

at 4 p.m., the veterans affairs committee looks into a g.i. bill payment delays. in c-span's roach the white house features of ohio governor john kasich speaking in manchester. c-span, where history unfolds daily. created.c-span was today, we continue to bring you coverage of congress, the white house, the supreme court. c-span is brought to you by your cable or satellite provider. >> nathan sales testified at a house board and subcommittee hearing about national policy on terrorism and his role coordinating efforts.

interested, is to have a security credential, whether it is on services, intelligence, or on affairs, veteran's affairs... the committee of government, oversight, i ,to , to have a security credential is very important, not to just be the men who've been doing it all along. with all due respect to their triffid leadership, but for women to ta ke triffid leadership, but for women to take command and has standing on thoseissues take command and has standing on those issues and many new members have got standing with them already, some do and some don't. i do think that in times of the economy and our committees, we have a financial service, so there is already a record of high leadership on issues that relate to the economic security of our country. we have four new women members on the ways and means committee, just this past year. usually, there would be one but we have four more new members. so, on all these issues, i want women to ta ke all these issues, i want women to take ownership of what would not be happy traditionally highly visible for them. that is one of the ways they will the congress, so

the department of veterans affairs said today it is trying to speed up benefits of payments to thousands of veterans who are struggling to cover their education and housing bills. chip reid says the delays are being blamed on computer problems. >> reporter: shaye washington, a single mother with three children, is an air force veteran who served in afghanistan. she's working on a master's in business and had hoped to graduate next year. but now her plans are on hold. she depends on tuition assistance through the g.i. bill, but the payments stopped in august because of a glitch in the antiquated computer system at the department of veterans affairs. >> i have been deployed and been to wars, so i feel like i shouldn't have to stress over ormething that i worked for and risked my life for. >> reporter: her g.i. bill isusing stipend is also in limbo. in all, she says, the v.a. owes her about $7,000. te's struggling to pay her bills, and the timing couldn't be worse. l it's been like four months. it's going into christmastime. si reporter: president trump today visited the marine barracks in

host: representative jim banks is a republican from indiana, member of the veteran affairs committee, recently returned from afghanistan. >> great to be here.

a lick of difference. >> that from republican mike coffman during a hearing how theft house veterans affairs week as lawmakers try to understand why the veterans were not receiving the housing subsidies along with their tuitions. >> that system is complex. that engine is old. >> 825 students i've waited longer than two months. they could be missing in the range of $1,500 to $6,000 or more and expected payments. nearly 60,000 total claims remain. in october alone, about 1,000 students under financial hardship called ava hotline for immediate help. >> some of these guys are going to have some real hardships, maybe even personal family crises as a result of this. >> we gave the v.a. everything it asked for. so it is frustrating to be here. >> how many veterans have outstanding payments greater than 30 days? >> we have a little over 10,000 that are between the 31 and a 60 day mark. to speak of the v.a. says none of the g.i. bill students were made homeless as a result of the glitch, as some news reports have suggested. adding the agency is working hard to find any affected veterans. those vets a

department of veterans affairs says they're working overtime to fix this. hey're going through all the backlogs. they've hired an additional 202 people. they said if any veterans are in true significant hardship, they're offering a 1-800 number. ali? >>> coming up, it's nearly a week after the midterms and florida flo georgia is still without a governor-elect. stacey abrams isn't backing down and trying to force a runoff in the campaign. you're watching msnbc. msnbc. at upmc, living-donor transplants put you first. so you don't die waiting. upmc does more living-donor liver transplants than any other center in the nation. find out more and get out of line today. billions of problems. morning breath? garlic breath? stinky breath? there's a therabreath for you. therabreath fresh breath oral rinse instantly fights all types of bad breath and works for 24 hours. so you can... breathe easy. there's therabreath at walmart. not in this house. 'cause that's no so-so family. that's your family. which is why you didn't grab just any cheese. you picked up new kraft exp

but at the time the office of veterans affairs was far less than equipped to handle it which led him to use medical marijuana that uses suffering but it had only just . done as the office of veterans affairs dishonorably discharged maker for about marijuana use that means he lost all of his v.a. benefits and when he trying to get the discharge upgraded as the marijuana use was related to the p.t.s.d. he got while serving the naval discharge review board rejected it as they do an eighty five percent of requests but a group of yale law students decided that maker and soldiers like him deserve better in march of twenty thousand the students filed a class action lawsuit against the navy on behalf of maker and other navy and marine veterans claiming the less than honorable discharges and refusal to upgrade them showed quote a systematic institutional bias or secret policy that discriminates against applicants who suffer from p.t.s.d. and this week a federal judge in connecticut ruled that their class action lawsuit could go on despite objections by the navy the national veterans counsel f

a new crisis erupting at veterans affairs. veterans left in the lurch.ome even being evicted because they are not getting their basic benefits. jodey arrington is viewing to get them help. the day after chemo shouldn't mean going back to the doctor just for a shot. with neulasta onpro patients get their day back... to be with family, or just to sleep in. strong chemo can put you at risk of serious infection. in a key study neulasta reduced the risk of infection from 17% to 1%, a 94% decrease. neulasta onpro is designed to deliver neulasta the day after chemo and is used by most patients today. neulasta is for certain cancer patients receiving strong chemotherapy. do not take neulasta if you're allergic to it or neupogen (filgrastim). an incomplete dose could increase infection risk. ruptured spleen, sometimes fatal as well as serious lung problems, allergic reactions, kidney injuries and capillary leak syndrome have occurred. report abdominal or shoulder tip pain, trouble breathing or allergic reactions to your doctor right away. in patients with sickle

so in this case her father would be connected to the emergency services at the department of veterans affairs. >> how many of these would be in the red dot piles? >> i think the number is very. the volume was often impacted on what was going on in the news and how people were feeling about their safety and things happening in the country but he would say that it could go anywhere from 100 to 400 a day. >> how did you make sense of it in these moments of desperation. >> it's always very clear the american people felt safe reaching out to president obama and that is he can provide them comfort or connect them with the services or the things they need to make it through difficult times. >> it's one of those that we sampled. they would keep the letters with him and wouldn't make it back to the office so we were not sure what was going to happen in a few days had gone by and we hadn't heard anything about what was going to happen with ashley's letter. then i remembered i had been out of the office for a day. i turned it on and everybody that knew what it meant to me and other people in the office

there are two opportunities and i serve on two committee, the armed services economy and the veterans affairs committee, so i still see opportunities there to work with my colleagues on the other side of the aisle to address those issues most important to me. >> representative jim banks, with the people of indiana and the third direct, thanks for your time. >> thank you. >>> in about 15 minutes, we will have live coverage of a hearing on efforts to change the legal guardianship framework for older americans. that's live, starting at 2:30 eastern, right here on c-span 3. >>>in the meantime, here is the first and second ladies, melania trump and karen pence hoping to prepare care packages for troops overseas. >> thank you, everyone, for so graciously sharing your time with us today. i'm gail mcgovern, and i have the privilege of being the president and ceo of the american red cross. and i also have the privilege of welcoming you all here at the american red cross to our beautiful home service. we are so deeply honored to have a number of really special guests with us today. first is first lady

anything dealing with veterans should be handled by veterans affairs. and, basically, everything else -- oh, the civil rights, office of civil rights. i think we should move that to the department of justice. that has a constitutional basis. and so move that to department of justice. everything else give back to the states and taxpayers. >> host: okay. so you've talked about local control and the states, and you talk about that in "miseducation." is there a need for public education in general? taxpayer-supported public education? >> guest: i would say that the greatest need is for an educated public, and i think we have to stop fixating so much on where children are going to school and instead focus on whether they're being educated. i think the argument that really gave rise to the system we have today is a legitimate concern for what happens to children from disadvantaged families who can't afford the education that's right for them. there's a a way to meet that need without involving the government and getting all the politics and all the downside o

turn the clock back, right after i got -- right after i won my first race, got appointed to the veterans affairs committee, i had a listening session, this was early in 2007, i'm not a veteran. but i felt it important since one in every 10 montanans is a veteran, that we hear as quickly as i possibly could from the veterans in the state. i'll never forget the first meeting. the first meeting i had a vietnam vet stand up and say, your not going to treat this group of veteran like we got treated. and i took that to heart. -- very day >> hey, jon! >> every day for the past 12 years, i have thought of that man. we've done everything we can do. we've got a lot more to do to live up to the promises we made our brothers in this country. the fight is not over yet. so the man that's retired u.s. army in the doorway, we've got more work to do and we'll do it. because that's what's made this country great is people working together. not just democrats. but republicans and independents, libertarians, working together the same way my grandparents did when they built that red barn you see on the sign right th