you went to viagogo.t all. to say that there would be that much extra put on it. we tried to claim the money back via the credit company. but to get hold of viagogo it is disgusting, there is no customer service, they don't answer tweets no, e—mail. they wouldn't do anything. to be told the tickets we had purchased at that price were more than likely we wouldn't be able to use and we would have to purchase another two off an official site. so we have now got four tickets. do you think, some people have got in touch say, saying, you're being naive, we know we shouldn't just saying, you're being naive, we know we shouldn'tjust google ed sheeran, but go to the approved web—site. do you think that is a fair criticism? no you have got to think of people who work 9 to 5, when they say they're releasing tickets at 9am and you have have a job and anybody who has small children that wants to go and see concerts and things like that, you do anything you can the get them there. but not those prices. and being told t

claire used viagogo to buy four ed sheerin tickets.s were added, more than £1400 left her account. i rang my daughter crying and i said, you know, and thought i had done something... i think the awful feeling is that i felt i'd done something wrong. then i realised i hadn't, actually, that this whole practice was very deceptive. we contacted viagogo for a response but didn't get a reply. and today new guidelines come into play which could see secondary sellers prosecuted if they mislead consumers. we are saying that they've got to be much more clear and upfront about the prices that we are paying when we buy tickets through their sites. and in a nutshell we are saying the price that we see when we first input how many tickets we want should be the price that we pay at the end. but some artists say that still leaves space for expensive exploitation of fans. so what would they like to see? if you can't make a show, you can sell it through the secondary site for the same price and you get your money back and then someone can buy it for fa

claire used viagogo to buy four ed sheeran tickets.le practice was very deceptive. we contacted viagogo for a response but did not get a reply. claire did get her money back and, from today, new guidelines could see secondary sellers prosecuted if they mislead consumers. we are saying they have got to be much more clear and upfront about the prices that we are paying when we buy tickets through their site and, in a nutshell, we are saying that the price that we see when we see it first imput how many tickets we want should be the price that we pay at the end. if you have already forked out fees to see mick and the gang, you can appeal them and next time they're on tour, the ticket price you see should be what you get. the chancellor phillip hammond will today outline his vision of an eu free trade deal for the financial services sector after brexit. mr hammond, who wants special access to the eu‘s single market, is expected to use his speech in london to focus on an agreement which he says will be of mutual interest to both parties. th