>> this was vicki christensen's her new-- her first hearing as the new chief. remember, she took ove this b, because the prior chief, a man named tony took, stepped wn just days after we reported that he, too, was also under investigation for sexual impropriety in the workplace. he steps down, vicki christensen takes over amidst all of these allegations of a terrible sort of culture of abuse within the forest service. she vowed today, t t the house members that were present, to make some changes. here's what she said: >> we must do more. like you, we want-- i want-- lasting results. progress will take longer than any o us wants, but i'm determined to lead permanent change in the forest service. we will not rest until this agency provides the safe, respectful workplace our emplsy deserve. >> so she acknowledges that there are problems. she acknowledges that this is a culture-wide change that needs to occur. they said they've institut some substantive changes, that they have changed how harassment claims g reported, how those claims get investigated. they now use